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Thank you!

Profesionalmente me desempeño en el área de Asistencia Ejecutiva, tanto presencial como virtualmente, donde he crecido y adquirido amplia experiencia en empresas nacionales e internacionales de primer nivel (como por ejemplo Snoop Consulting, Movistar y Telefónica de Argentina). También cuento con experiencia en el campo de Cuidado del Cliente, habiéndome desempeñado en perfiles de Servicio, Soporte y Fidelización del Cliente.

En tales puestos me destaco gracias a que poseo una inclinación de ayudar al prójimo y empatía innatas. Una vez que conozco a la persona con quien estoy colaborando, estas cualidades hacen que pueda anticiparme en la organización de las tareas diarias, siendo proactiva y reconociendo cuáles son los problemas importantes, los urgentes y los prioritarios, para abarcarlos y solucionarlos inmediatamente. Una buena práctica que he desarrollado es la administración del tiempo y de los recursos con los que cuento, para finalizar y entregar en tiempo y forma cada una de las tareas que me son encomendadas. La autonomía, la practicidad y la confidencialidad son otras características que me favorecen, como así también la capacidad de adaptarme a los cambios y la predisposición de aprender rápidamente a utilizar una nueva herramienta tecnológica.

Gracias a mi formación académica en Comunicación Social, cuento con habilidades que me han hecho sobresalir en dicha área, al momento de coordinar comunicaciones tanto orales y escritas, como así también visuales. Presto especial atención al detalle, ya que no solo la gramática, la puntuación y la ortografía son indispensables, sino también la capacidad de poder transmitir el mensaje de una manera clara, concisa y asertiva.

Professionally I work in the Executive Assistance area, both in-person and virtually, where I have grown and acquired vast experience in top-level national and international companies (such as Snoop Consulting, Movistar and Telefónica de Argentina). I have also gained experience in the field of Customer Care, having worked in Customer Service, Customer Support and Customer Loyalty profiles.

In such positions I stand out because I have an innate inclination to help others and empathy. Once I know the person whom I am collaborating with, these qualities make it possible for me to anticipate the organization of daily tasks, being proactive and recognizing which are the important, urgent and priority problems, to cover them and solve them immediately. A good practice I have developed is time and resources´ management, to properly finish and deliver each of the tasks that are entrusted to me. Autonomy, practicality and confidentiality are other characteristics that benefit me, as well as the ability to adapt to changes and the predisposition to quickly learn to use a new technological tool.

Thanks to my academic training in Social Communication, I have skills that have made me stand out in this area, when coordinating oral and written communications, as well as visual ones. I pay special attention to detail, since not only grammar, punctuation and spelling are essential, but also the ability to convey the message in a clear, concise and assertive way.","rawText":"Please scroll down if you prefer to read in english. Thank you! Profesionalmente me desempeño en el área de Asistencia Ejecutiva, tanto presencial como virtualmente, donde he crecido y adquirido amplia experiencia en empresas nacionales e internacionales de primer nivel (como por ejemplo Snoop Consulting, Movistar y Telefónica de Argentina). También cuento con experiencia en el campo de Cuidado del Cliente, habiéndome desempeñado en perfiles de Servicio, Soporte y Fidelización del Cliente. En tales puestos me destaco gracias a que poseo una inclinación de ayudar al prójimo y empatía innatas. Una vez que conozco a la persona con quien estoy colaborando, estas cualidades hacen que pueda anticiparme en la organización de las tareas diarias, siendo proactiva y reconociendo cuáles son los problemas importantes, los urgentes y los prioritarios, para abarcarlos y solucionarlos inmediatamente. Una buena práctica que he desarrollado es la administración del tiempo y de los recursos con los que cuento, para finalizar y entregar en tiempo y forma cada una de las tareas que me son encomendadas. La autonomía, la practicidad y la confidencialidad son otras características que me favorecen, como así también la capacidad de adaptarme a los cambios y la predisposición de aprender rápidamente a utilizar una nueva herramienta tecnológica. Gracias a mi formación académica en Comunicación Social, cuento con habilidades que me han hecho sobresalir en dicha área, al momento de coordinar comunicaciones tanto orales y escritas, como así también visuales. Presto especial atención al detalle, ya que no solo la gramática, la puntuación y la ortografía son indispensables, sino también la capacidad de poder transmitir el mensaje de una manera clara, concisa y asertiva. Professionally I work in the Executive Assistance area, both in-person and virtually, where I have grown and acquired vast experience in top-level national and international companies (such as Snoop Consulting, Movistar and Telefónica de Argentina). I have also gained experience in the field of Customer Care, having worked in Customer Service, Customer Support and Customer Loyalty profiles. In such positions I stand out because I have an innate inclination to help others and empathy. Once I know the person whom I am collaborating with, these qualities make it possible for me to anticipate the organization of daily tasks, being proactive and recognizing which are the important, urgent and priority problems, to cover them and solve them immediately. A good practice I have developed is time and resources´ management, to properly finish and deliver each of the tasks that are entrusted to me. Autonomy, practicality and confidentiality are other characteristics that benefit me, as well as the ability to adapt to changes and the predisposition to quickly learn to use a new technological tool. Thanks to my academic training in Social Communication, I have skills that have made me stand out in this area, when coordinating oral and written communications, as well as visual ones. I pay special attention to detail, since not only grammar, punctuation and spelling are essential, but also the ability to convey the message in a clear, concise and assertive way.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/d7bc9301eb9fbfaf22f2cfca92600318/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Please scroll down if you prefer to read in english. Thank you!

- Asistente Dirección de Legales - Telefónica Argentina - Período: 2010 a 2015
Organización compleja de calendario, gestión de viajes internacionales, itinerarios y agenda, coordinación videoconferencias con equipo de trabajo (miembros ubicados en Reino Unido, Bélgica, Alemania, España, Estados Unidos y Brasil), preparación integral de comunicaciones orales, escritas y visuales, administración y organización integral de archivo digital confidencial.
- Asistente Gerencia Facturación y Cobros - Movistar (Telefónica de Argentina) - Período: 2008 a 2010.
Organización de agenda, gestión de viajes e itinerarios nacionales, coordinación de reuniones, confección de minutas, presentaciones e informes, atención al cliente interno, manejo de caja chica.
- Representante de Atención Personalizada - Movistar (Telefónica de Argentina) - Período: 2006 a 2008
Gestión integral de consultas, asesoramiento sobre los productos y servicios ofrecidos, resolución de inconvenientes, ventas.

- Asistente Gerencia de Marketing - Snoop Consulting SRL - Período: 2003 a 2006.
Organización de agenda, gestión de viajes e itinerarios, confección de presentaciones, minutas, reportes e informes, enlace con agencia de prensa, gestión integral y organización de eventos de marketing y sociales.

- Jefe Front Desk y Central de Reservas - Corregidor Hotel SA - Período: 1994 a 2003.
Manejo central de reservas, recepción, check in y check out de pasajeros, facturación, cajera. A cargo equipo de botones, valet parking y telefonistas.

- Telefonista / Telemarketer - Quinta Fresca S.R.L. - Período: 1995 a 1996.
Atención de línea 0-800, asesoramiento sobre productos e información general de los servicios ofrecidos, gestión integral pedidos de clientes.

- Locutora Radio AM y FM - LU10 Radio Azul - Período: 1991 a 1993
En radio AM, co-conducción de programa radial de variedades matutino.
En radio FM, conducción de programa vespertino dirigido a jóvenes y adolescentes.

-Executive Assistant to the Director of Legal Affairs- Telefónica de Argentina- Period: 2010 to 2015
Management of active calendar, arrangement of detailed abroad travel plans, itineraries and agendas, organization of video conferences with the European team (with members placed at the U.K., Belgium, Germany, Spain, the U.S.A. and Brazil), preparation of oral, written and visual communicatons, administration and organization of confidential digital files.
- Assistant to the Billing and Collections Department Manager- Movistar (Telefónica de Argentina) - Period: 2008 to 2010.
Management of calendar, arrangement of national travel plans and itineraries, preparation of oral, written and visual reports, internal customer service, petty cash management.
- Customer Service Representative - Movistar (Telefónica de Argentina) - Period: 2006 to 2008
Comprehensive management of inquiries, advice on products and service, connection troubleshooting, sales.

- Assitant to the Marketing Department Manager - Snoop Consulting SRL - Period: 2003 to 2006.
Management of calendar, arrangement of national travel plans and itineraries, preparation of oral, written and visual reports, petty cash management, liaison with press agency, comprehensive organization of marketing campaigns and social events.

- Head of Front Desk and Reservation Center - Corregidor Hotel S.A. - Period: 1994 to 2003.
Comprehensive management of reservations, check in and check out of passengers, billing, cashier. In charge of bellboys, valet parking and telephone operators team.

- AM and FM Radio Host - LU10 Radio Azul - Period: 1991 to 1993
On AM radio, co-host of morning variety radio show.
On FM radio, host of evening program aimed at young people.","rawText":"Please scroll down if you prefer to read in english. Thank you! - Asistente Dirección de Legales - Telefónica Argentina - Período: 2010 a 2015 Organización compleja de calendario, gestión de viajes internacionales, itinerarios y agenda, coordinación videoconferencias con equipo de trabajo (miembros ubicados en Reino Unido, Bélgica, Alemania, España, Estados Unidos y Brasil), preparación integral de comunicaciones orales, escritas y visuales, administración y organización integral de archivo digital confidencial. - Asistente Gerencia Facturación y Cobros - Movistar (Telefónica de Argentina) - Período: 2008 a 2010. Organización de agenda, gestión de viajes e itinerarios nacionales, coordinación de reuniones, confección de minutas, presentaciones e informes, atención al cliente interno, manejo de caja chica. - Representante de Atención Personalizada - Movistar (Telefónica de Argentina) - Período: 2006 a 2008 Gestión integral de consultas, asesoramiento sobre los productos y servicios ofrecidos, resolución de inconvenientes, ventas. - Asistente Gerencia de Marketing - Snoop Consulting SRL - Período: 2003 a 2006. Organización de agenda, gestión de viajes e itinerarios, confección de presentaciones, minutas, reportes e informes, enlace con agencia de prensa, gestión integral y organización de eventos de marketing y sociales. - Jefe Front Desk y Central de Reservas - Corregidor Hotel SA - Período: 1994 a 2003. Manejo central de reservas, recepción, check in y check out de pasajeros, facturación, cajera. A cargo equipo de botones, valet parking y telefonistas. - Telefonista / Telemarketer - Quinta Fresca S.R.L. - Período: 1995 a 1996. Atención de línea 0-800, asesoramiento sobre productos e información general de los servicios ofrecidos, gestión integral pedidos de clientes. - Locutora Radio AM y FM - LU10 Radio Azul - Período: 1991 a 1993 En radio AM, co-conducción de programa radial de variedades matutino. En radio FM, conducción de programa vespertino dirigido a jóvenes y adolescentes. -Executive Assistant to the Director of Legal Affairs- Telefónica de Argentina- Period: 2010 to 2015 Management of active calendar, arrangement of detailed abroad travel plans, itineraries and agendas, organization of video conferences with the European team (with members placed at the U.K., Belgium, Germany, Spain, the U.S.A. and Brazil), preparation of oral, written and visual communicatons, administration and organization of confidential digital files. - Assistant to the Billing and Collections Department Manager- Movistar (Telefónica de Argentina) - Period: 2008 to 2010. Management of calendar, arrangement of national travel plans and itineraries, preparation of oral, written and visual reports, internal customer service, petty cash management. - Customer Service Representative - Movistar (Telefónica de Argentina) - Period: 2006 to 2008 Comprehensive management of inquiries, advice on products and service, connection troubleshooting, sales. - Assitant to the Marketing Department Manager - Snoop Consulting SRL - Period: 2003 to 2006. Management of calendar, arrangement of national travel plans and itineraries, preparation of oral, written and visual reports, petty cash management, liaison with press agency, comprehensive organization of marketing campaigns and social events. - Head of Front Desk and Reservation Center - Corregidor Hotel S.A. - Period: 1994 to 2003. Comprehensive management of reservations, check in and check out of passengers, billing, cashier. In charge of bellboys, valet parking and telephone operators team. - AM and FM Radio Host - LU10 Radio Azul - Period: 1991 to 1993 On AM radio, co-host of morning variety radio show. On FM radio, host of evening program aimed at young people.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/d7bc9301eb9fbfaf22f2cfca92600318/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. 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