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Cargo: Administradora de Punto de Venta.
Funciones: Realizar la programación del punto de venta, apertura y cierre del mismo, velar por el cumplimiento de los presupuestos de ventas, márgenes y de costos y gastos, evaluar periódicamente las estrategias comerciales, verificar actividades a desarrollar en el punto de venta como son degustaciones, impulso, promociones, material POP, elaborar el sugerido de mercancía con base a la información del inventario, rotación, temporada, agotados, sobre stock, precios de competencia, realizar los pedidos de compra diaria e insumos, administrar todos los bienes y equipamientos asignados, coordinar los horarios del personal, responder por la gestión y los resultados de la Tienda.

Transportes Imperio del Atlántico, S. A.
Cargo: Encargada de Logística
Tiempo Laborado: Febrero 2013 – Febrero 2014
Teléfono: (506) 2280-4960 (506)2281-0139
Superior Inmediato: Ing. Carlos Campos Alfaro.
Funciones:
Logística de envío de fertilizante a Panamá principalmente y algunas otras cargas a nivel nacional. Manjeo y control de agenda de envíos, entradas y salidas del país. Seguimiento del proceso operativo desde el momento de la carga, hasta la entrega en el destino final. Elaboración de cartas de porte y manifiestos, resolución de cualquier inconveniente que se pueda presentar en el transcurso de la operación.

Abonos del Pacífico, S. A.
Tiempo laborado: Abril 1998 - Febrero de 2011
Teléfono: (506) 2205-1000
Superior inmediato: Ing. Rolando Ureña Aguilar
Cargos desempeñados:
2006 – 2011 – Jefe de Servicio al Cliente
2003 – 2006 – Oficial de Servicio al Cliente
1998 – 2002 – Facturación
Funciones:
Jefatura de Servicio al Cliente: Planificación de la producción en nuestras dos plantas, Orotina y Búfalo en Limón, logística de transportes de las entregas en todo el país. Responsable de mantener stock de productos distribuidos en la bodega de Santa Ana. Coordinación las producciones para el exterior, principalmente Panamá, así como la logística del transporte. Atención personal de los clientes claves de la Gerencia de Ventas dentro y fuera del país. Planificación rutas de entregas del camión de agroquímicos. Responsable de brindar soluciones ágiles y oportunas a las quejas de los clientes, relacionadas con la calidad del producto, atraso en entregas, etc. Key user modulo ventas del sistema SAP
Personal a cargo: 4 oficiales de atención al cliente, dos encargados de facturación, chofer camión de agroquímicos.
Oficial de Servicio al Cliente: Atención telefónica de clientes externos e internos. Recibo de pedidos, tanto en forma telefónica como por correo electrónico. Proceso de los pedidos y solicitar producciones en caso de que se requiera. Soporte a los vendedores en diferentes zonas del país, especialmente la zona atlántica. Programar entrega de producto si aplica, seguimiento de la entrega en finca. Mantener al día precios y cotizaciones de los clientes, para el ingreso del pedido al sistema. (SAP). Se mantiene como recargo a las funciones el control de inventarios, revisión de diferencias y reportes de bodegas en consignación.
Facturación: Facturación directa en ventanilla, control de inventarios, atención telefónica a clientes externos e internos. Facturación de producto consignado en bodegas de clientes 2 veces al mes (quincenal y mensual). Reporte de inventarios. Revisión de diferencias de inventarios. Control de inventarios de bodegas de consignación.

Quebradores Cerro Minas
Cargo: Secretaria Multifuncional
Tiempo laborado: Febrero de 1992 - Octubre de 1995
Teléfono: (506) 2282-2550
Superior inmediato: Ing. Jorge Vásquez Aguilar

Funciones: Manejo de caja chica, confección de cheques y depósitos. Confección de planillas (quincenal y bisemanal). Facturación. Reportes de ventas. Reporte de planillas I.N.S. C.C.S.S., reporte de accidentes laborales I.N.S., pago de servicios públicos. (Luz, agua, teléfono, etc.), informar al jefe financiero sobre pagos de proveedores. (Llevar control del vencimiento de facturas). Archivo, labores generales de oficina.","rawText":"Musmanni Cargo: Administradora de Punto de Venta. Funciones: Realizar la programación del punto de venta, apertura y cierre del mismo, velar por el cumplimiento de los presupuestos de ventas, márgenes y de costos y gastos, evaluar periódicamente las estrategias comerciales, verificar actividades a desarrollar en el punto de venta como son degustaciones, impulso, promociones, material POP, elaborar el sugerido de mercancía con base a la información del inventario, rotación, temporada, agotados, sobre stock, precios de competencia, realizar los pedidos de compra diaria e insumos, administrar todos los bienes y equipamientos asignados, coordinar los horarios del personal, responder por la gestión y los resultados de la Tienda. Transportes Imperio del Atlántico, S. A. Cargo: Encargada de Logística Tiempo Laborado: Febrero 2013 – Febrero 2014 Teléfono: (506) 2280-4960 (506)2281-0139 Superior Inmediato: Ing. Carlos Campos Alfaro. Funciones: Logística de envío de fertilizante a Panamá principalmente y algunas otras cargas a nivel nacional. 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