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Enfocada en el Area Comercial, Atención al Cliente, Recursos Humanos y Responsabilidad Social. Profesional desempeñando el rol de Asistente Personal y de Gerencia.

Capacidad de trabajo en entornos exigentes, comunicación a todo nivel, proactiva y creativa.

Siempre dispuesta a aprender nuevas cosas, ya que uno nunca termina de capacitarse, parto de la idea que la actitud lo es todo y marca la diferencia entre las personas.","rawText":"Administradora con experiencia en el Estado y el Privado, tanto empresas locales como trasnacionales de primer nivel. Enfocada en el Area Comercial, Atención al Cliente, Recursos Humanos y Responsabilidad Social. Profesional desempeñando el rol de Asistente Personal y de Gerencia. Capacidad de trabajo en entornos exigentes, comunicación a todo nivel, proactiva y creativa. Siempre dispuesta a aprender nuevas cosas, ya que uno nunca termina de capacitarse, parto de la idea que la actitud lo es todo y marca la diferencia entre las personas.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/de1ff34eb284255a9250429c2381470d/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"EXPERIENCIA LABORAL

Asistente Personal y de Gerencia (free lance)
Corporación Lunsa, Cyscom, Sociedad Peruana de Polio, otros
Octubre de 2002 – actualidad (14 años 1 mes)
Responsable de:
•    Gestión de llamadas, correos electrónicos, agenda, eventos, digitalización de documentos, reservas, reuniones, entre otros.
•    Manejo de Redes Sociales.
•    Mantener documentación organizada y actualizada.
•    Administración de caja chica.
•    Responsable de reparaciones generales

Consultora Independiente
Fundes
Marzo de 2013 – actualidad (3 años 8 meses)
Consultora en múltiples proyectos de responsabilidad social para el micro y pequeño empresario:
•    Capacitación en temas de Gestión y Liderazgo.
•    Monitorear que los conocimientos adquiridos hayan sido puestos en práctica.
•    Enseñar una mejor Calidad de Vida para ellos, su entorno familiar y su entorno social.
•    Apoyo en la organización de los eventos de capacitación grupales, coordinación con los ponentes, proveedores, entre otros.

Analista
Autoridad Nacional del Servicio Civil - SERVIR
Septiembre de 2013 – Enero de 2015 (1 año 5 meses)
•    Apoyo en el despliegue del modelo de gestión del cambio para RRHH de todas las entidades del Estado.
•    Desarrollo, implementación y seguimiento de cursos de capacitación.
•    Organización de diversos eventos.
•    Planificación y coordinación de requerimientos logísticos.

Asistente de Gerencia
Banco de Crédito BCP
Febrero de 2012 – Diciembre de 2012 (11 meses)
•    Supervisión de indicadores de vacaciones y asistencias de la Unidad de Negocio, logrando salir siempre satisfactorios en estos indicadores.
•    Control los Recursos Humanos de la Unidad: Cumpleaños, Reconocimientos por Logros, adecuado Clima Laboral, entre otros.
•    Coordinación de agendas de los Funcionarios de la unidad y del Gerente.
•    Responsable de Caja Chica.
•    Monitorear los indicadores de medición del Equipo, logrando siempre resultados satisfactorios.
•    Monitoreo de cartera de clientes.

Asesora de Ventas y Servicios
Banco de Crédito BCP
Septiembre de 2004 – Enero de 2012 (7 años 5 meses)
•    Impulso de Productos del Banco, Atención, Resolución de problemas y Absolución de dudas del Cliente Interno y Externo.
•    Dentro de los principales logros obtenidos está el haber sido reconocida como una de las mejores Asesoras a Nivel Nacional en el 2010, ocupando el 5to puesto.
•    Responsable de monitorear y mejorar los nuevos procesos y productos de Banca Personal, dando asesoría a las áreas de Marketing, Cuentas Especiales, Sistemas, Banca por Internet, entre otras.
•    Encargada capacitar al equipo de Asesoras en los temas de Seguridad, Auditoría y Calidad, así como también dar seguimiento a los resultados como equipo, logrando siempre resultados satisfactorios.
•    Encargada de manejar la logística de la agencia, teniendo los materiales apropiados, los formularios establecidos y reglamentados por ley.
•    Manejo de Cartera de Clientes.

Promotora de Ventas y Servicios
Banco de Crédito BCP
Febrero de 2003 – Agosto de 2004 (1 año 7 meses)
•    Primer contacto con el cliente en transacciones financieras, siendo encargada de brindar una buena Calidad de Atención, concentración para no tener perdida de dinero, y así mismo impulsar los productos (Seguros) del BCP.
•    Debido a mis logros y desempeño, en el año 2004 mi Gerente Regional me propone ascender al Puesto de Asesora de Ventas y Servicios.

REFERENCIAS

•    Alberto Untiveros, Corporación Lunsa SAC, Teléfonos: 942066760
•    Rommy Martinez, Ministerio del Interior, Teléfono: 997404044
•    Kely Córdova, Touring y Automóvil Club del Perú, Teléfono: 979348511","rawText":"EXPERIENCIA LABORAL Asistente Personal y de Gerencia (free lance) Corporación Lunsa, Cyscom, Sociedad Peruana de Polio, otros Octubre de 2002 – actualidad (14 años 1 mes) Responsable de: • Gestión de llamadas, correos electrónicos, agenda, eventos, digitalización de documentos, reservas, reuniones, entre otros. • Manejo de Redes Sociales. • Mantener documentación organizada y actualizada. • Administración de caja chica. • Responsable de reparaciones generales Consultora Independiente Fundes Marzo de 2013 – actualidad (3 años 8 meses) Consultora en múltiples proyectos de responsabilidad social para el micro y pequeño empresario: • Capacitación en temas de Gestión y Liderazgo. • Monitorear que los conocimientos adquiridos hayan sido puestos en práctica. • Enseñar una mejor Calidad de Vida para ellos, su entorno familiar y su entorno social. • Apoyo en la organización de los eventos de capacitación grupales, coordinación con los ponentes, proveedores, entre otros. 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Asesora de Ventas y Servicios Banco de Crédito BCP Septiembre de 2004 – Enero de 2012 (7 años 5 meses) • Impulso de Productos del Banco, Atención, Resolución de problemas y Absolución de dudas del Cliente Interno y Externo. • Dentro de los principales logros obtenidos está el haber sido reconocida como una de las mejores Asesoras a Nivel Nacional en el 2010, ocupando el 5to puesto. • Responsable de monitorear y mejorar los nuevos procesos y productos de Banca Personal, dando asesoría a las áreas de Marketing, Cuentas Especiales, Sistemas, Banca por Internet, entre otras. • Encargada capacitar al equipo de Asesoras en los temas de Seguridad, Auditoría y Calidad, así como también dar seguimiento a los resultados como equipo, logrando siempre resultados satisfactorios. • Encargada de manejar la logística de la agencia, teniendo los materiales apropiados, los formularios establecidos y reglamentados por ley. • Manejo de Cartera de Clientes. 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