Administrative Assistant | PDVAL
May 2015 - December 2015
• Receive and review invoices and receipts of expenses incurred.
• Maintain and comply with the guidelines of the quality management system.
• Ensure the application of the norm and compliance with the rules of the organization.
• Caring for the safeguarding and maintaining the confidentiality of information provided by the organization and the customer.
• Responsible for fulfilling the functions and objectives of the Administrative area.
• Transcribing and keep updated on the system all information related to the administrative process.
• Elaborate checks and cancel invoices for different concepts, such as vendor payments, utility payments, rent, and other special assignments.
Customer Service Representative | MOVISTAR
January 2013 - April 2015
• Interact with customers using communication systems such as live chat, email and telephone.
• Make inbound and / or outbound calls.
• Conduct telephone surveys.
• Treatment of complaints and doubts.
• Follow-up of claims cases.
• Preparation of weekly management report.
Upwork - Work History and Feedback
My Upwork profile: https://www.upwork.com/freelancers/~
0151bdaba3311ab7c8 (COPY AND PASTE ALL LINK)