Victor S. freelancer experto en Servicio al Cliente, Asistente Virtual, Marketing

Victor S.

Licenciado en Administración, Marketing

0 / 5

Venezuela
Valor hora:

USD 5,00

Marketing Digital

Sobre mí
Hi, my name is Victor. I'm a native Spanish speaker and I understand the English language too. Born and raised in Venezuela but with great knowledge about global events and trends. I have 5 years experience as freelancer. My motto is "Barriers only exist inside the mind of the people”. My skils:
•    Ease of communication.
•    Optimal management of interpersonal relationships
•    Excellent diction, modulation and presence.
•    Capacity to work under pressure.
•    Teamwork.
•    Ability to multitask.
Here is the list of the programs that I use and I have expertise on:
•    Microsoft Office (Outlook, Excel, Word and Powerpoint).
•    ASANA, Slack and Basecamp.
•    Dropbox.
•    Hootsuite and Buffer.
•    Canva.
•    Leadsius.
•    Wondershare Filmora.
•    Zendesk.
Additionally,
•    I can work in any time zone.
•    I have extensive knowledge of the social networks such as Facebook, Twitter, Linkedin, Instagram, pinterest, among others.
My Upwork profile: https://www.upwork.com/freelancers/~0151bdaba3311ab7c8 (COPY AND PASTE ALL LINK)
Historia laboral
Administrative Assistant | PDVAL
May 2015 - December 2015
•    Receive and review invoices and receipts of expenses incurred.
•    Maintain and comply with the guidelines of the quality management system.
•    Ensure the application of the norm and compliance with the rules of the organization.
•    Caring for the safeguarding and maintaining the confidentiality of information provided by the organization and the customer.
•    Responsible for fulfilling the functions and objectives of the Administrative area.
•    Transcribing and keep updated on the system all information related to the administrative process.
•    Elaborate checks and cancel invoices for different concepts, such as vendor payments, utility payments, rent, and other special assignments.

Customer Service Representative | MOVISTAR
January 2013 - April 2015
•    Interact with customers using communication systems such as live chat, email and telephone.
•    Make inbound and / or outbound calls.
•    Conduct telephone surveys.
•    Treatment of complaints and doubts.
•    Follow-up of claims cases.
•    Preparation of weekly management report.

Upwork - Work History and Feedback
My Upwork profile: https://www.upwork.com/freelancers/~0151bdaba3311ab7c8 (COPY AND PASTE ALL LINK)

Rankeado: No está rankeado

Último login: Hace 9 meses

Registrado: Hace 10 meses