- SalesForce Platform: Implementation of the whole Customer Service and Support process of Mercadolibre (e-Commerce company) into Salesforce.com. Large implementation for more than 900 users. Service Cloud Console. Third-party REST API Integration. Massive data integration.Salesforce Live Agent (chat).Project management of a Salesforce implementation for a Media content and Management events company. B2B and B2C customization. Contracts, Custom Quotas, Opportunities, Reporting and Dashboards. Campaign management and lead assignment for Telemarketers and field salesman teams.Strong experience solving hard problems on Salesforce implementations. Dealt with a large number of Salesforce people including R&D, Account Managers and Product Managers. Proficient in all stages of product lifecycle including Requirements definition, Estimation, Architecture design, Development, Deploy, Implementation and Trainning. Experience dealing with different project members roles. Salesforce implementations migrating data from old CRMs. Cloud Computing. Application Architecture JEE / J2EE (Java) – Grails, Java EE - Spring MVC, Spring AOP, Spring IOC, Hibernate, MySql
- Grails – Groovy, GORM, MongoDB, Jquery, Ajax, REST API, mustaches, Spring, Hibernate, iBatis, Axis.
-Data Bases: Oracle 8i, 9i and 10g, DB2, MySql, PostgreSql and SQL Server 2000 / 2005.
-Other languages and knowledges:Rails 3 (MongoDB) - Ruby