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Estoy online a diario, mantengo canales de comunicación abiertos, no tengo un trabajo fijo, y quiero que este se convierta en mi trabajo fijo/móvil, para poder continuar con mis estudios y diario vivir. Mis respuestas son rápidas.

______________________________________________________________________________________________________

I consider myself a responsible, serious, dynamic, detailed person, observant and used to working under pressure both individually and as a team, with experience in administrative management, customer service, sales of tangible and intangible products, business management and advice; With knowledge in computer maintenance, office applications and interpretation of financial indicators; Committed and punctual in the position assigned to me by the sea with the desire to learn as well as to generate added value to the company by creating ideas and initiatives in favor of its development.
I am also officially certified in the advanced use of Excel, in the analysis and interpretation of financial indicators, and in customer service.
I successfully carried out the following tasks: solution to claims and requests from clients of different entities, provide information on products and services, clarification and advice on the intangible products in force for each client, appointment scheduling, preparation and presentation of daily reports, monthly and annual, coordination and supervision of personnel, channeling of user queries, coordination of distribution and contingency plans, development of strategies to increase billing, data entry, dynamic tables in Excel, business management, operational support, transcription , preparing letters, handling emails and social networks, among many others.
I am online daily, I keep communication channels open, I do not have a permanent job, and I want this to become my permanent / mobile job, in order to continue with my studies and daily living. My responses are quick.","rawText":"Me considero una persona responsable, seria, dinámica, detallista, observadora y habituada al trabajo bajo presión tanto individualmente como en equipo, con experiencia en gestión administrativa, servicio al cliente, ventas de productos tangibles e intangibles, gestión y asesoramiento empresarial; Con conocimientos en mantenimiento de computo, aplicaciones ofimáticas e interpretación de indicadores financieros; Comprometido y puntual en el cargo que me sea asignado con el deseo de aprender como también de generar valor agregado a la empresa mediante creación de ideas e iniciativas en pro del desarrollo de la misma. Ademas me encuentro certificado oficialmente en el uso Excel avanzado, en análisis e interpretación de indicadores financieros, y en servicio cliente. Me he desempeñado desarrollando las siguiente tareas: solución a reclamos y requerimiento de clientes de diferentes entidades, brindar información de los productos y servicios, aclaración y asesoría de los productos intangibles vigentes de cada cliente, agendamiento de citas, elaboración y exposición de informes diarios, mensuales y anuales, coordinación y supervisión de personal, canalización de inquietudes de los usuarios, coordinación de planes de distribución y contingencia, elaboración de estrategias para el aumento de facturación, entrada de datos, tablas dinámicas en excel, gestión empresarial, soporte operativo, transcripción, elaboración de cartas, manejo de emails y redes sociales, Entre muchas otras. Estoy online a diario, mantengo canales de comunicación abiertos, no tengo un trabajo fijo, y quiero que este se convierta en mi trabajo fijo/móvil, para poder continuar con mis estudios y diario vivir. Mis respuestas son rápidas. ______________________________________________________________________________________________________ I consider myself a responsible, serious, dynamic, detailed person, observant and used to working under pressure both individually and as a team, with experience in administrative management, customer service, sales of tangible and intangible products, business management and advice; With knowledge in computer maintenance, office applications and interpretation of financial indicators; Committed and punctual in the position assigned to me by the sea with the desire to learn as well as to generate added value to the company by creating ideas and initiatives in favor of its development. I am also officially certified in the advanced use of Excel, in the analysis and interpretation of financial indicators, and in customer service. I successfully carried out the following tasks: solution to claims and requests from clients of different entities, provide information on products and services, clarification and advice on the intangible products in force for each client, appointment scheduling, preparation and presentation of daily reports, monthly and annual, coordination and supervision of personnel, channeling of user queries, coordination of distribution and contingency plans, development of strategies to increase billing, data entry, dynamic tables in Excel, business management, operational support, transcription , preparing letters, handling emails and social networks, among many others. I am online daily, I keep communication channels open, I do not have a permanent job, and I want this to become my permanent / mobile job, in order to continue with my studies and daily living. My responses are quick.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/e056386c721693ab9686baaa720111f3/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"*BANCO CAJA SOCIAL (Colombia) / BACKOFFICE DE SOPORTE ADMINISTRATIVO
*DIGITEX (Colombia) / ASESOR COMERCIAL Y ADMINISTRATIVO
*RYMSA FISCALIZACIONES (Argentina) / COORDINADOR ADMINISTRATIVO
*HARTURO (Argentina) / ASESOR DE REDES SOCIALES Y MARKETING
*CTL (Argentina) / TECNICO DE SOPORTE EN SISTEMAS Y REDES

CURSOS
 Análisis Financiero - 2013 – SENA
 Manejo De Herramientas Microsoft Office - 2014 - SENA
 Calculo e Interpretación de Indicadores Financieros - 2015 - SENA
 Uso De Excel Y Access Avanzado Para El Desarrollo De Aplic. Admin. Empres. - 2016 - SENA
 Autocad 2d y 3d. - 2016 - SENA
 Sketchup 2d y 3d. - 2017 - SENA

SEMINARIOS Y TALLERES
 Servicio al cliente para el sector bancario - 2016 - Cámara de Comercio de Ibagué
 Inteligencia Emocional para el servicio al cliente - 2015 - Cámara de Comercio de Ibagué
______________________________________________________________________________________________________________________________
* BANCO CAJA SOCIAL (Colombia) / ADMINISTRATIVE SUPPORT BACKOFFICE
* DIGITEX (Colombia) / ADMINISTRATIVE AND COMMERCIAL ADVISOR
* RYMSA FISCALIZACIONES (Argentina) / ADMINISTRATIVE COORDINATOR
* HARTURO (Argentina) / ADVISOR OF SOCIAL NETWORKS AND MARKETING
* CTL (Argentina) / SUPPORT TECHNICIAN IN SYSTEMS AND NETWORKS

COURSES
 Financial Analysis - 2013 - SENA
 Microsoft Office Tool Management - 2014 - SENA
 Calculation and Interpretation of Financial Indicators - 2015 - SENA
 Use of Excel and Advanced Access for App Development. Admin. Empres. - 2016 - SENA
 Autocad 2d y 3d. - 2016 - SENA
 Sketchup 2d y 3d. - 2017 - SENA

SEMINARS AND WORKSHOPS
 Customer service for the banking sector - 2016 - Ibagué Chamber of Commerce
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