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Panamerican Travel & Vacations (2022 - Actualidad)
Tareas y logros:
    •    Gestión de agenda y coordinación de itinerarios de viaje.
    •    Seguimiento a clientes en sus llegadas a aeropuertos internacionales.
    •    Creación de propuestas y presentaciones en PowerPoint y Word.
    •    Elaboración de presupuestos de viaje en Excel, compra de tiquetes aéreos y reservas de hoteles.
    •    Atención al cliente y resolución de problemas en el proceso de viaje.
Mejoré mis habilidades en planificación, comunicación y servicio al cliente en entornos internacionales y optimizé la gestión de itinerarios, reduciendo tiempos de respuesta y mejorando la experiencia del cliente.

Directora Operativa

Regatta Living Condos (2020 - 2022)
Tareas y logros:
    •    Supervisión del manejo operativo de dos condominios.
    •    Atención y gestión de propietarios y huéspedes.
    •    Coordinación de compras y reportes de reservas.
    •    Supervisión del personal y mantenimiento de las instalaciones.

Fortalecí mi liderazgo y capacidad de gestión en el sector hotelero e implementé procesos que optimizaron la experiencia del cliente y la operatividad del servicio.

Supervisora de Recepción y Servicio al Cliente

Hoteles Princess - Caribe Deluxe y Tropical Princess Punta Cana (2018 - 2020)
Tareas y logros:
    •    Supervisión del servicio al cliente en recepción.
    •    Manejo de situaciones y resolución de problemas con huéspedes.
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