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Apellido y nombres: OLAZAGOITIA, Joel Gonzalo
Edad: 31 Años
Estado Civil: Casado

Estudios:
Estudios Primarios: Escuela N° 4, “Cnel. Mayor Ignacio Alvarez Thomas” (1992-1998)
Estudios Secundarios: Instituto Sarmiento
Título obtenido: Bachiller Nacional.
Estudios Universitarios: Lic. en Gestion de Recursos Humanos (cursando)

Cursos:

•    SAP MM (Academia Oficial SAP)

•    SAP Ariba On demand

•    HANA Security: A Jump Start: Fundamentals of HANA Security

•    Security & Risk: Hot Topic Series

•    SAP Sales and Customer Services Webinar Series

•    Excel 2013 – Creating a basic Interactive Dashboard

•    Excel 2013 – An Introduction to Pivot Tables and Lookup Functions

•    SharePoint Initial 2013

•    SQL for Analytics

•    Access Nivel 2

•    Social Media

*Licencia de conducir otorgada por el Gobierno de la Ciudad de Buenos Aires.

Idiomas:

Inglés: Oral y escrito
Nivel: Avanzado

Conocimientos informática:

1.    Windows 7
2.    Windows 10
3.    Paquete Office (Ms Outlook, Excel 2007,2010 y 2013, Access, PowerPoint, Word)
4.    Exploradores de internet (Internet Explorer, Mozilla Firefox, Google Chrome)
5.    Linux (Shell Scripting jr)
6.    Mainframe (MGO, IMS, GPDS)
7.    Active Directory
8.    SAP MM
9.    SAP Ariba On Demand
10.    Lotus Notes (6.5.1; 8.5; 8.5.1)
11.    Microsoft SQL Server

Experiencia Laboral:

Accenture (6-2015 /1-2017)

Analista de Recursos Humanos SemiSenior
Administración de legajos del personal (altas, actualizaciones y bajas AFIP).
Recepción, control y carga de novedades en el sistema (vacaciones, licencias, etc.).
Seguimiento y control del ausentismo y horas extras del personal.
Gestión de los procesos de selección de personal:
Publicación de avisos, pre selección de candidatos, screening telefónico, relevamiento del perfil, selección de candidatos. Entrevistas individuales. Presentación de terna. Seguimiento en el proceso de selección.
Gestión de procesos de inducción y capacitación de ingresantes.
Creación de reportes (pivots/tablas dinámicas, snapshots) en Excel y/o Access.
Actualización del SharePoint.
Manejo de sistema SAP ERP.

Brinks (11-2013 / 02-2015)

Soporte Funcional. Soporte SAP MM.
SAP MM, solicitudes de pedido, ingreso de mercadería, maestro de materiales, etc.
Correcciones contables en base de datos (SQL Server 2008).
Instalación de aplicaciones de gestión.
Administración de accesos y permisos.
Administración de incidentes.
Registros según requerimientos de normativa SOX e ISO para aplicaciones.

Cargill (03-2012 / 09-2013)

Analista de Soporte Técnico
Asistencia técnica a los empleados de Cargill (en todo lo referente a problemas con las aplicaciones informáticas). Administración de incidentes y escalamiento de procesos y anuncios.

SAP (05-2011 / 03-2012)

Support Services Americas Global IT - Aplication Services
Soporte técnico Global a empleados internos.
Aplicaciones de correo (lotus notes 6.5.4/ 8.5.1, Outlook), aplicaciones mainframe (mgo, ims, gpds), Ms Windows XP, Ms office, Internet Explorer, account security (SAP, Profile access, Citrix, Mainframe, etc). SAP MM (SOLPED, MATERIAL MASTER TCODES, MIGO, MIRO, ME21N,etc), SAP Ariba (spend visibility).

Hewlett Packard (05-2008 / 06-2011)

Operation Support Analyst
Atención a usuarios de cuenta General Motors. Soporte Técnico (resolución de problemas informáticos). Soporte en aplicaciones de correo (lotus notes 6.5.4/ 8.5.1, Outlook), aplicaciones mainframe (mgo, ims, gpds), Ms Windows XP, Ms office, Internet Explorer, account security (SAP, Profile access, Oracle, Citrix, Mainframe, etc).
Soporte a los diferentes problemas informáticos de los usuarios (hardware/software), creación de reportes (via app en Citrix). Escalamiento a 2dos niveles.
Soporte de segundo nivel a usuario de ingeniería.","rawText":"Datos Personales: Apellido y nombres: OLAZAGOITIA, Joel Gonzalo Edad: 31 Años Estado Civil: Casado Estudios: Estudios Primarios: Escuela N° 4, “Cnel. Mayor Ignacio Alvarez Thomas” (1992-1998) Estudios Secundarios: Instituto Sarmiento Título obtenido: Bachiller Nacional. Estudios Universitarios: Lic. en Gestion de Recursos Humanos (cursando) Cursos: • SAP MM (Academia Oficial SAP) • SAP Ariba On demand • HANA Security: A Jump Start: Fundamentals of HANA Security • Security & Risk: Hot Topic Series • SAP Sales and Customer Services Webinar Series • Excel 2013 – Creating a basic Interactive Dashboard • Excel 2013 – An Introduction to Pivot Tables and Lookup Functions • SharePoint Initial 2013 • SQL for Analytics • Access Nivel 2 • Social Media *Licencia de conducir otorgada por el Gobierno de la Ciudad de Buenos Aires. Idiomas: Inglés: Oral y escrito Nivel: Avanzado Conocimientos informática: 1. Windows 7 2. Windows 10 3. Paquete Office (Ms Outlook, Excel 2007,2010 y 2013, Access, PowerPoint, Word) 4. Exploradores de internet (Internet Explorer, Mozilla Firefox, Google Chrome) 5. Linux (Shell Scripting jr) 6. Mainframe (MGO, IMS, GPDS) 7. Active Directory 8. SAP MM 9. SAP Ariba On Demand 10. Lotus Notes (6.5.1; 8.5; 8.5.1) 11. Microsoft SQL Server Experiencia Laboral: Accenture (6-2015 /1-2017) Analista de Recursos Humanos SemiSenior Administración de legajos del personal (altas, actualizaciones y bajas AFIP). Recepción, control y carga de novedades en el sistema (vacaciones, licencias, etc.). Seguimiento y control del ausentismo y horas extras del personal. Gestión de los procesos de selección de personal: Publicación de avisos, pre selección de candidatos, screening telefónico, relevamiento del perfil, selección de candidatos. Entrevistas individuales. Presentación de terna. Seguimiento en el proceso de selección. Gestión de procesos de inducción y capacitación de ingresantes. Creación de reportes (pivots/tablas dinámicas, snapshots) en Excel y/o Access. Actualización del SharePoint. Manejo de sistema SAP ERP. Brinks (11-2013 / 02-2015) Soporte Funcional. Soporte SAP MM. SAP MM, solicitudes de pedido, ingreso de mercadería, maestro de materiales, etc. Correcciones contables en base de datos (SQL Server 2008). Instalación de aplicaciones de gestión. Administración de accesos y permisos. Administración de incidentes. Registros según requerimientos de normativa SOX e ISO para aplicaciones. Cargill (03-2012 / 09-2013) Analista de Soporte Técnico Asistencia técnica a los empleados de Cargill (en todo lo referente a problemas con las aplicaciones informáticas). Administración de incidentes y escalamiento de procesos y anuncios. SAP (05-2011 / 03-2012) Support Services Americas Global IT - Aplication Services Soporte técnico Global a empleados internos. Aplicaciones de correo (lotus notes 6.5.4/ 8.5.1, Outlook), aplicaciones mainframe (mgo, ims, gpds), Ms Windows XP, Ms office, Internet Explorer, account security (SAP, Profile access, Citrix, Mainframe, etc). SAP MM (SOLPED, MATERIAL MASTER TCODES, MIGO, MIRO, ME21N,etc), SAP Ariba (spend visibility). Hewlett Packard (05-2008 / 06-2011) Operation Support Analyst Atención a usuarios de cuenta General Motors. Soporte Técnico (resolución de problemas informáticos). Soporte en aplicaciones de correo (lotus notes 6.5.4/ 8.5.1, Outlook), aplicaciones mainframe (mgo, ims, gpds), Ms Windows XP, Ms office, Internet Explorer, account security (SAP, Profile access, Oracle, Citrix, Mainframe, etc). Soporte a los diferentes problemas informáticos de los usuarios (hardware/software), creación de reportes (via app en Citrix). Escalamiento a 2dos niveles. Soporte de segundo nivel a usuario de ingeniería.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/e413197fd0c801316ca659c31d964d05/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Experiencia Laboral:
Accenture (6-2015 /1-2017)
Analista de Recursos Humanos SemiSenior
Administración de legajos del personal (altas, actualizaciones y bajas AFIP).
Recepción, control y carga de novedades en el sistema (vacaciones, licencias, etc.).
Seguimiento y control del ausentismo y horas extras del personal.
Gestión de los procesos de selección de personal:
Publicación de avisos, pre selección de candidatos, screening telefónico, relevamiento del perfil, selección de candidatos. Entrevistas individuales. Presentación de terna. Seguimiento en el proceso de selección.
Gestión de procesos de inducción y capacitación de ingresantes.
Creación de reportes (pivots/tablas dinámicas, snapshots) en Excel y/o Access.
Actualización del SharePoint.
Manejo de sistema SAP ERP.

Brinks (11-2013 / 02-2015)

Soporte Funcional. Soporte SAP MM.
SAP MM, solicitudes de pedido, ingreso de mercadería, maestro de materiales, etc.
Correcciones contables en base de datos (SQL Server 2008).
Instalación de aplicaciones de gestión.
Administración de accesos y permisos.
Administración de incidentes.
Registros según requerimientos de normativa SOX e ISO para aplicaciones.

Cargill (03-2012 / 09-2013)

Analista de Soporte Técnico
Asistencia técnica a los empleados de Cargill (en todo lo referente a problemas con las aplicaciones informáticas). Administración de incidentes y escalamiento de procesos y anuncios.

SAP (05-2011 / 03-2012)

Support Services Americas Global IT - Aplication Services
Soporte técnico Global a empleados internos.
Aplicaciones de correo (lotus notes 6.5.4/ 8.5.1, Outlook), aplicaciones mainframe (mgo, ims, gpds), Ms Windows XP, Ms office, Internet Explorer, account security (SAP, Profile access, Citrix, Mainframe, etc). SAP MM (SOLPED, MATERIAL MASTER TCODES, MIGO, MIRO, ME21N,etc), SAP Ariba (spend visibility).

Hewlett Packard (05-2008 / 06-2011)

Operation Support Analyst
Atención a usuarios de cuenta General Motors. Soporte Técnico (resolución de problemas informáticos). Soporte en aplicaciones de correo (lotus notes 6.5.4/ 8.5.1, Outlook), aplicaciones mainframe (mgo, ims, gpds), Ms Windows XP, Ms office, Internet Explorer, account security (SAP, Profile access, Oracle, Citrix, Mainframe, etc).
Soporte a los diferentes problemas informáticos de los usuarios (hardware/software), creación de reportes (via app en Citrix). Escalamiento a 2dos niveles.
Soporte de segundo nivel a usuario de ingeniería.

Cursos:

•    SAP MM (Academia Oficial SAP)

•    SAP Ariba On demand

•    HANA Security: A Jump Start: Fundamentals of HANA Security

•    Security & Risk: Hot Topic Series

•    SAP Sales and Customer Services Webinar Series

•    Excel 2013 – Creating a basic Interactive Dashboard

•    Excel 2013 – An Introduction to Pivot Tables and Lookup Functions

•    SharePoint Initial 2013

•    SQL for Analytics

•    Access Nivel 2

•    Social Media

Conocimientos informática:

1.    Windows 7
2.    Windows 10
3.    Paquete Office (Ms Outlook, Excel 2007,2010 y 2013, Access, PowerPoint, Word)
4.    Exploradores de internet (Internet Explorer, Mozilla Firefox, Google Chrome)
5.    Linux (Shell Scripting jr)
6.    Mainframe (MGO, IMS, GPDS)
7.    Active Directory
8.    SAP MM
9.    SAP Ariba On Demand
10.    Lotus Notes (6.5.1; 8.5; 8.5.1)
11.    Microsoft SQL Server","rawText":"Experiencia Laboral: Accenture (6-2015 /1-2017) Analista de Recursos Humanos SemiSenior Administración de legajos del personal (altas, actualizaciones y bajas AFIP). Recepción, control y carga de novedades en el sistema (vacaciones, licencias, etc.). Seguimiento y control del ausentismo y horas extras del personal. Gestión de los procesos de selección de personal: Publicación de avisos, pre selección de candidatos, screening telefónico, relevamiento del perfil, selección de candidatos. Entrevistas individuales. Presentación de terna. Seguimiento en el proceso de selección. Gestión de procesos de inducción y capacitación de ingresantes. Creación de reportes (pivots/tablas dinámicas, snapshots) en Excel y/o Access. Actualización del SharePoint. Manejo de sistema SAP ERP. Brinks (11-2013 / 02-2015) Soporte Funcional. Soporte SAP MM. SAP MM, solicitudes de pedido, ingreso de mercadería, maestro de materiales, etc. Correcciones contables en base de datos (SQL Server 2008). Instalación de aplicaciones de gestión. Administración de accesos y permisos. Administración de incidentes. Registros según requerimientos de normativa SOX e ISO para aplicaciones. Cargill (03-2012 / 09-2013) Analista de Soporte Técnico Asistencia técnica a los empleados de Cargill (en todo lo referente a problemas con las aplicaciones informáticas). Administración de incidentes y escalamiento de procesos y anuncios. SAP (05-2011 / 03-2012) Support Services Americas Global IT - Aplication Services Soporte técnico Global a empleados internos. Aplicaciones de correo (lotus notes 6.5.4/ 8.5.1, Outlook), aplicaciones mainframe (mgo, ims, gpds), Ms Windows XP, Ms office, Internet Explorer, account security (SAP, Profile access, Citrix, Mainframe, etc). SAP MM (SOLPED, MATERIAL MASTER TCODES, MIGO, MIRO, ME21N,etc), SAP Ariba (spend visibility). 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