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Manejo softwares como Quickbooks, Dreamweaver, Fireworks, Oficina, Flash, entre otros.
Hablo, leo y escribo Inglés y español .

Hi. I am a college degree in business and two years of Computer Science. I have over 15 years experience in accounting/administrative assistant. I know the Internet since 1998 and I love surfing, research, social networks, also have experience in creating websites, finally, 4 years experience in customer service.

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Account Assistant Manager 12/2015 – Now
· Improved the utilization of Quickbooks. Teaching how to improve the bookkeeping process.
· Improved paperwork accounting system.
· Maintained updated the accounting.
· Developed a more business focus communication with our clients.
· Helped to run the business by detecting mistakes or errors that can cause loss of money or client.

Perhead
| Costa Rica
Account Assistant Manager (part time) 12/2012 – 05/2014
· Improved my skills as a customer service representative as how to deal with difficult clients over the phone.
· Helped to test and correct a PHP website for the clients.
· Updated the owner’s accounts client’s database and profile for a better managing of their clients.
Account Assistant Manager (part time) 08/2008 – 02/2010
· Improved my English communication skills by answering calls from clients in the USA and Canada.

Desafío Monteverde Tours | Costa Rica
Account Assistant Manager (part time) 02/2007-08/2010
· Improved the utilization of Quickbooks in the company branches, convincing two very difficult owners that they were not using it correctly.
· Maintained and update the computer's network of the office, helping with the intranet and the software’s and hardware of the company.
· Provided to accounting an update system for the expenses in order to maintain an update general balance of the company every week.
· Collaborated in the hotels and tours booking for the clients that will visit Costa Rica in order to avoid inconveniences or delay in their vacations

Anfina | Costa Rica
Manager 02/2004-10/2006
· Prepared the company for the overcraft arrival, to start operations.
· Stablished the mission, vision, politics, procedure book.
· Maintained the Puntarenas office secure, clean and organized with the people that I had in charge.
· Maintained and update the computer's network of the office, helping with the intranet and the software’s and hardware of the company.
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