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Posee amplia experiencia en el manejo de Talleres de Formación Gerencial, tales como: Poder de las Expectativas ‘Como obtener lo mejor del personal’, ‘Proceso y Modelo para la Toma de decisión éxitosa’, otros., y en el área de Mercadeo/Ventas ha gerenciado todas las áreas con énfasis en la Calidad y Satisfacción del Cliente, e igualmente conduce talleres de ‘Técnicas de Ventas avanzadas’, taller que es adecuado al/los productos/servicios que la empresa requiere comercializar.

Desde julio de 2007, ocupé la posición de Tesorero en la Junta Directiva de la Organización Mundial ‘SOS Aldeas Infantiles. Venezuela’ y a partir de 2014 como Vice-presidenta.

Profesor en la Universidad Simón Bolívar con dos materias electivas de formación gerencial: ‘Formación de Equipos de Alto Desempeño’ y ‘Sistemas Integrados de Mercadeo’. (1998/1999)

Anteriormente (1977-1993) ocupé varias posiciones gerenciales en Xerox de Venezuela, C.A., en las áreas de Mercadeo, Entrenamiento Gerencial y de Ventas, y asumí en 1984 la Gerencia de Gestión de Calidad y Satisfacción de Clientes, donde llevé a cabo todo el proceso de adiestramiento, estrategia de Comunicación, estrategia de Atención al Cliente y Auditorias de Proyectos Estratégicos.

Durante los años 1990/1997 trabajé activamente en las Comisiones de Calidad de Fedecámaras y Conindustria (asociaciones gremiales en Venezuela), donde coordiné y realicé eventos de ‘Desayunos de Calidad’, propiciando el intercambio de prácticas de Calidad. Igualmente tuvo participación activa en la revista ‘Calidad Empresarial’.

Licenciada en Administración de Empresas, en la Newport University, Salt Lake City, Utah, USA. En la sede de Caracas. (1997)

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