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Manejo de office 70%","rawText":"Trabajo comunitario y Call Center En Atención a clientes 35 años En Ventas 25 años En cobranza 5 años Capturista 5 años Manejo de office 70%","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f39fabddbeae59cccf941db58c0181ea/profile/description","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"In a few words, sum up what best defines you as a professional. Show the world what you have to offer and give direction to your freelance career. Ex: Image and sound designer specializing in institutional videos and photo retouching."},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Work history","dangerouslyWillBeRenderAsHtml_text":"Eva Luz Samperio Añorve
México Distrito Federal
Twitter
@evaluz63
https://www.facebook.com/evasampe/
eva.samperio@yahoo.com.mx
evaluz.samperio@gmail.com
Edad 52 años

Experiencia    Ejecutivo de telemarketing en cobranza
Del 2014 al 2016    México D.F.
Empresas Pazos Chávez, Federal Collection Bureau, BANAMEX, Banco Azteca, Liverpool.

• Cobranza Telefónica sobre cartera vencida, en todos los niveles de mora desde temprana hasta cartera vencida
• En cobranza suave, sin agresividad
• Dar seguimiento a recordatorio de pagos

Ejecutivo de telemarketing en atención a clientes
Del 2012 al 2014    BANAMEX, BANCOMER Y LIVERPOOL    México D.F.

• TDC BANAMEX, LIVERPOOL, BANCOMER
• Promociones de meses sin intereses y otros
• Domiciliación de sus servicios para pago automático

Ejecutivo de telemarketing en ventas
De 1990 al 2014    BANAMEX    México D.F.

• Seguros: AXXA, MONTERREY, GNP, BANAMEX
Productos

TDC: BANAMEX, BANCOMER,
• Seguros: Muerte accidental, Gastos Médicos Mayores, de Vida, de Automóvil, de Asistencia Vial.
• Médicos: MEMBRESIAS MÉDICAS: MEDIACCESS, MEDICASUR
PAQUETES VACACIONALES PARA HOTELES DE ***** ESTRELLAS.
• Turismo: INVITACIONES A COMPRAR TIEMPO COMPARTIDO

Educación    1982-1986    Lic. en Sociología      UNAM México, D. F.
• Concluida
• Pasante
• 4 años

1986-2000 Carrera de Psicoanálisis lacaniano.
Tesis: El concepto de mujer en el varón

Capacitación    2016-    Carrera de Gestor Manager
    Por mi cuenta con tutoriales de internet
    Llevo estudiando una semana

    Dropshipping para marketing con Joan Muñoz

Virtualia Net

    Teleclases VirtualiaNet - Cómo optimizar tu perfil para que te contraten para trabajar desde casa
https://www.youtube.com/watch?v=KJ2RaBoBJIo

    Herramientas Gratuitas de Google para Trabajar desde la Nube
https://www.youtube.com/watch?v=Bpy8bIyZeWE
    Las Mejores Practicas para Ofrecer tus Servicios en las Plataformas Online
https://www.youtube.com/watch?v=ngz_W8Mm8g8

ATENCIÓN A CLIENTES
Desmitificando la Atención al Cliente
https://www.youtube.com/watch?v=YOXaG4emHPI

VENTAS
    Como cerrar ventas y no morir en el intento por https://www.youtube.com/watch?v=N0389X9kw7Y
    Cómo Vender, Técnicas Científicas / Jürgen Klarić
https://www.youtube.com/watch?v=K1A0ua1Xhok
    13 técnicas de ventas para que tu negocio crezca
https://www.youtube.com/watch?v=fdyzybbg3YM&feature=youtu.be

Carrera de Creador de contenidos
    Palabras que venden - Cómo escribir en internet para persuadir por Rosa Morel, Copywrite Profesional
    5 Lecciones Copywriting que Aprendí Trabajando en Revistas por Rosa Morel, Copywrite Profesional
https://www.youtube.com/watch?v=NIOLZtVlDtY
    Paso a paso: cómo escribir tus textos copywriting por Rosa Morel, Copywrite Profesional
https://www.youtube.com/watch?v=S_T2LFt41IY
    Cómo Redactar un Mail para Mejorar la Tasa de Apertura
https://www.youtube.com/watch?v=ae4-fwtbFNc","rawText":"Eva Luz Samperio Añorve México Distrito Federal Twitter @evaluz63 https://www.facebook.com/evasampe/ eva.samperio@yahoo.com.mx evaluz.samperio@gmail.com Edad 52 años Experiencia Ejecutivo de telemarketing en cobranza Del 2014 al 2016 México D.F. Empresas Pazos Chávez, Federal Collection Bureau, BANAMEX, Banco Azteca, Liverpool. • Cobranza Telefónica sobre cartera vencida, en todos los niveles de mora desde temprana hasta cartera vencida • En cobranza suave, sin agresividad • Dar seguimiento a recordatorio de pagos Ejecutivo de telemarketing en atención a clientes Del 2012 al 2014 BANAMEX, BANCOMER Y LIVERPOOL México D.F. • TDC BANAMEX, LIVERPOOL, BANCOMER • Promociones de meses sin intereses y otros • Domiciliación de sus servicios para pago automático Ejecutivo de telemarketing en ventas De 1990 al 2014 BANAMEX México D.F. • Seguros: AXXA, MONTERREY, GNP, BANAMEX Productos TDC: BANAMEX, BANCOMER, • Seguros: Muerte accidental, Gastos Médicos Mayores, de Vida, de Automóvil, de Asistencia Vial. • Médicos: MEMBRESIAS MÉDICAS: MEDIACCESS, MEDICASUR PAQUETES VACACIONALES PARA HOTELES DE ***** ESTRELLAS. • Turismo: INVITACIONES A COMPRAR TIEMPO COMPARTIDO Educación 1982-1986 Lic. en Sociología UNAM México, D. F. • Concluida • Pasante • 4 años 1986-2000 Carrera de Psicoanálisis lacaniano. Tesis: El concepto de mujer en el varón Capacitación 2016- Carrera de Gestor Manager  Por mi cuenta con tutoriales de internet  Llevo estudiando una semana  Dropshipping para marketing con Joan Muñoz Virtualia Net  Teleclases VirtualiaNet - Cómo optimizar tu perfil para que te contraten para trabajar desde casa https://www.youtube.com/watch?v=KJ2RaBoBJIo  Herramientas Gratuitas de Google para Trabajar desde la Nube https://www.youtube.com/watch?v=Bpy8bIyZeWE  Las Mejores Practicas para Ofrecer tus Servicios en las Plataformas Online https://www.youtube.com/watch?v=ngz_W8Mm8g8 ATENCIÓN A CLIENTES Desmitificando la Atención al Cliente https://www.youtube.com/watch?v=YOXaG4emHPI VENTAS  Como cerrar ventas y no morir en el intento por https://www.youtube.com/watch?v=N0389X9kw7Y  Cómo Vender, Técnicas Científicas / Jürgen Klarić https://www.youtube.com/watch?v=K1A0ua1Xhok  13 técnicas de ventas para que tu negocio crezca https://www.youtube.com/watch?v=fdyzybbg3YM&feature=youtu.be Carrera de Creador de contenidos  Palabras que venden - Cómo escribir en internet para persuadir por Rosa Morel, Copywrite Profesional  5 Lecciones Copywriting que Aprendí Trabajando en Revistas por Rosa Morel, Copywrite Profesional https://www.youtube.com/watch?v=NIOLZtVlDtY  Paso a paso: cómo escribir tus textos copywriting por Rosa Morel, Copywrite Profesional https://www.youtube.com/watch?v=S_T2LFt41IY  Cómo Redactar un Mail para Mejorar la Tasa de Apertura https://www.youtube.com/watch?v=ae4-fwtbFNc","canEdit":false,"editUrl":"https://www.workana.com/freelancer/f39fabddbeae59cccf941db58c0181ea/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"E. L. S. A.","companyId":335980,"companyHash":"f39fabddbeae59cccf941db58c0181ea","ratingData":{"rating":0,"hasRating":false,"width":"width: 0","noRatings":"No ratings yet","average":0,"ratingText":"No ratings yet"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":false,"number":null},"countryData":{"country":"MX","name":"Mexico","class":"flag flag-mx","url":"https://www.workana.com/freelancers/mexico?ref=freelancer_view","blankGif":"https://wkncdn.com/newx/assets/build/img/blank.e5634ce39.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"MX$ 0.00","isSet":false,"currency":"MXN","amount":"0.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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