* Jawbone (Electrónica de consumo): Analyze business needs and transform into system solutions for ERP
Continuous learning of business processes (inbound, supply chain, pack out, production lines, outbound, order to cash).
NetSuite & Netsuite's bundle WMS. Focused in Warehousing and Logistics.
Create and define business processes & system developments.
Creation of BRD and functional specifications documents.
Testing and approve ERP developments (Fixes, enhancements, etc).
Coordinate ERP version updates (Testing business scenarios and handling of failed scenarios with ERP support team)
Training to co-workers in TJ and Asia about system & business processes.
EDI Testing, support and troubleshooting.
* Jawbone (Electrónica de consumo): Projects & Enhancements in ERP and WMS bundle.
IS Support L2 (Netsuite-WMS, ERP NetSuite, EDI, MES)
Support & Training for L1 support agents in TJ and Asia.
Functional Testing, validation and approval of developments for ERP Bundle WMS.
L2 System's Issues Analysis and Troubleshooting.
Converting business requirements in system solutions.
* Jawbone (Electrónica de consumo): IS Support L1 (Netsuite-WMS, ERP NetSuite, EDI, MES)
L1 System's Issues Analysis and Troubleshooting.