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Febrero de 2020 – Agosto de 2020
• Coordinación con otros departamentos y trabajo en estrecha colaboración con la Fiscalía General de Justicia de La Ciudad de México.
• Elaboración y presentación de informes y valoraciones psicológicas a población en riesgo de violencia.
• Atención y asesoramiento al usuario sobre el proceso de terapia de apoyo.
AGENTE DE SERVICIO AL CLIENTE BILINGÜE - TELVISTA (CDMX)
Febrero 2020 – Mayo 2020
• Gestión de servicio al cliente mediante el uso de plataformas y herramientas online.
• Identificación y anticipación a posibles problemas y necesidades para lograr una mayor eficiencia y satisfacción del cliente.
• Proactividad y atención cuidada al cliente para la consecución de los objetivos marcados.
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