Banco de Venezuela, Caracas, Venezuela
Sr. Technology Specialist 2013 – 2014
Oversaw design, development and implementation of bank management technology tools in a web environment “Intranet” Reception, settlement and monitoring of technological incidents involving various stakeholders.
Defined, managed, and executed data architecture standards across the company. Restructured and improved upon disaster recovery, contingency planning, data retention, and other reoccurring tasks associated with IT.
Streamlined internal and external processes and improve efficiencies in collaboration with 7 team members.
Implemented Agile software lifecycle methodologies with 2 team members using Scrum.
Executed product demonstrations for executive-level audiences, both on-site and remote using WebEx.
Identify potential improvement and discuss with product management and senior management.
Universidad Centro Occidental “Lisandro Alvarado”, Barquisimeto, Venezuela
Programming Analyst 2011 – 2012
Designed and developed new Plone products and Digital Learning Objects (DLOs) for Education. Partnered directly with Technical Directors to streamline the development of new features and prototypes.
Collaborated with the Business Analysts to execute requirement analysis and created Functional Specification Documents based on business requirements.
Web application development and design with a focus on Zope, Plone, and Python development, organizing a team of 10+ developers, packaging and deploying releases.
Develop and maintain Plone products designed for higher education websites.
IT architect and content management, leading the design and technical architecture of the more than 20 projects undertaken by the university.
VENETUR, Caracas, Venezuela
IT Manager 2010 – 2011
Planned and applied additions, deletions and major modifications to the supporting regional infrastructure. Implemented network security at the regional level as established by corporate Security Director.
Oversaw administration/maintenance of the company's infrastructure. Directed a team of Junior Innovators.
Supervised administration of the company's WAN and all help desk activities at the regional level.
Collaborated with internal clients and resolved IT-related issues; provided IT support in a timely manner.
Responded to escalated help desk issues and managed the administration/maintenance of the tracking software program.