*Bilingual B2B Matchmaker and Problem Solver, Market Researcher, Customer Service fan! Graduate with a B.A. Degree (Titulado) in Liberal Arts from the U.S. (2009). Experience coordinating trade visits, project management and managing freelance teams for Start-Ups from the U.S. and Latam. Past General Services Manager in the cargo shipping industry.  Actively involved in collaborative, remote and geo-diverse work environments, with a technological edge.
*Resident of Santiago, Chile for the last 10 years. Bilingual (English/Spanish).
*Experience providing customer service to international clientele. Flexible to your time-zone and schedule. Has successfully served clients in Argentina, Brazil, China, Costa Rica, Ireland, Germany, Singapore, Spain, Boston, Miami, Las Vegas and Chile! Has a secret passion for education through Wikipedia. Por favor no dude en contactarme en caso de cualquier consulta en castellano o inglés, gracias!

Freelance Positions: Online and In Situ
*Santiago, Chile, 2010-2020*
Ivy&Fig - E-Commerce, Customer Experience Team Lead  (N.American Market)
AlphaUX - QA Testing Network Reviewer (UI Testing from Users)
RedHatChile - Business Communication Coach and Facilitator
BritCham Chile - Business -to- Business (B2B) Consultant, Matchmaker, Researcher
WriteLab - Project Manager, Customer Support Team Lead (U.S. Market)
EOLAS International Marketing - Consumer Goods Researcher, Quality Control (Chilean Market)
Studio 8- Content Translation, Localization (Spanish to English, U.S. Market)
Canback Dangel - Market Research, Consumer Insights (Chilean Market)
GTT - Telephone Service Testing, Quality Control
International Service Check - Customer Service Reviews
Helion Research - Customer Service Reviews

Fulltime or In-Office Positions:
Sociedad Maritima S.A. - General Services, Front Office Manager, 2011-2014
Brandabout International Wine Marketing - Web Editor, 2011

Non-Profit Experience (Chile):
Secretary, Board of Directors - Wikimedia Chile 2015-2016 (Volunteer)
Volunteer Coordinator - Chile WIC Conference 2016 (Volunteer)
Volunteer Coordinator - LATINITY Conference 2015 (Volunteer)
Assistant Secretary to Board of Directors - Sociedad Medica (2015 - Staff )