Peter P. freelancer experto en CRM, Helpdesk, Administración de Proyectos

Peter P.

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Programación y Tecnología

Habilidades (Máximo: 5)
Sobre mí
Peter Hans is an accomplished, multilingual Information Technology Consultant with significant experience in the Software industry (as Sr. IT Specialist, Project Manager, Systems Engineer, Installations Engineer) working at the present in Germany as IT Consultant . Background includes Software quality assurance and testing. Proven leadership capabilities, coordinating and managing IT projects. Skilled in staff supervision, cost control, negotiations, and technical evaluations.More than 15 years of experience in IT (Sales , Tech, Marketing, Project Management).Speak English, German and Spanish fluently

Specialties: Wide international work experience ( United Nations – Reuters - Computer Associates) with multicultural teams & environments
International training: Europe (Germany)-North America( USA-Mexico) –South America (Venezuela-Brazil)
Infrastructure Management, Service Delivery, Network and Backup management, Project management, Market data support: more than 10 years of experience in all these areas
Historia laboral
IT Consultant at UNFCCC United Nations Framework Convention on Climate Change Bonn Germany
Objectives of the consultancy were:
Advise in a complex project of Business Continuity (RFP creation and analysis of diverse bids and proposal from Vendors), analysis of internal ICT tracking system (Help Desk) and make recommendations, analysis of corporate software used by the organization and recommendations, Tester of a software solution called CRF Reporting System developed internally to analyze  world Green House Gases emissions 
To highlight: Analysis, plan, and deployment of a Service Desk for a software solution (CRF Reporter) developed by UNFCCC to support more than 300 scientists and experts worldwide.

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