Daniel B.

Delivering Innovation through Service Design.

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Freelancer activity: Sales & Marketing


Skills (Maximum: 3)
About me
I'm obsessed with think, innovate, create and deliver breakthrough services and experiences to customers. I've been on the innovation business since 2009, first developing new business models to organizations, then challenging the sales models on digital marketing and human resources consulting, and at last but not least, i found my passion, the service design discipline. That give me an holistic vision of the Innovation process and how to execute it inside companies.
Work history
* Freelance (Management Consulting): Creating joyful workshops to design and develop human-centered innovation to deliver experiences. Service design and service innovation consulting.

* Service Design + Service Innovation - Consultant:  Design, in collaboration with customers and companies, new experiences and services using service design tools and inbound innovation models, like customer journey mapping and service blueprint.
Execute projects in a world-class level of management and control, to check that every part designed is perfectly deployed.
Worked with major companies in most important service industries in Chile, like Cencosud, SMU, Tottus, BCI, Santander, Banco Itaú, Banco BBVA, AFP Provida, Chilquinta, and others.
Activity and ratings

Last login: 2 years ago

Joined: 4 years ago

Ranked: Not ranked

Profile level: Iron

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