* Freelance (Management Consulting): Creating joyful workshops to design and develop human-centered innovation to deliver experiences. Service design and service innovation consulting.
* Service Design + Service Innovation - Consultant: Design, in collaboration with customers and companies, new experiences and services using service design tools and inbound innovation models, like customer journey mapping and service blueprint.
Execute projects in a world-class level of management and control, to check that every part designed is perfectly deployed.
Worked with major companies in most important service industries in Chile, like Cencosud, SMU, Tottus, BCI, Santander, Banco Itaú, Banco BBVA, AFP Provida, Chilquinta, and others.