Business-savvy and technically sophisticated management professional with a pioneering career reflecting strong leadership qualifications with SAP Finance & Accounting implementation and Software Engineering expertise. Maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Superior record of delivering simultaneous large-scale, mission-critical projects on time and under budget. Team-based management style and excellent interpersonal/communication skills.
Hands on Experience in Accounts Payable, Finance & Accounting Reporting, General Ledger, Taxes, Order Management and Customer Service operations with good expertise in SAP ERP R/3 for AP/P2P/O2C/FI/GL/MM/OM Modules. Experience establishing Shared Service Centers (P&G, Citigroup, and Oracle) in several phases. Deep expertise as Manager, Supervisor, Project Manager and Senior Analyst for Shared Services migrations and projects with multiple accounts, stakeholders, clients and priority assignment trough the establishment of SLA Service Level Agreements and KPI Key Performance Indicators. Excellent Executive Presence Ability to communicate effectively and work across time zones with colleagues in other countries (Manila - Philippines, India, Toronto, Cincinnati).
Trilingual English, Portuguese and Spanish. Trilingue Inglês, Português e Espanhol.
Specialties: Project Management, Shared Services, Process Migrations, Software/Web Development.
Technologies: SAP ERP, Hyperion, Microsoft Office, MS Project, Peoplesoft, SQL Server.
Methodologies: PMI, PMP, US GAAP, Sarbanes Oxley Act SOX, Six Sigma, BPO.