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Administrativa
Ministerio de Justicia y Derechos Humanos
Abril 2015 - Actualidad
Asistencia técnica y administrativa. Manejo de Sistemas TRAMIX, GDE. Atención telefónica. Ingreso de expedientes. Confección de notas. Derivación de expedientes (compras, facturas, convenios, fondos, balances, etc). Control horario y certificación de servicios a través de Sistema Borges.

Selectora de Personal RR.HH (Freelance)
JM Consultora
Feb 2010 - Dic 2019
Búsqueda y selección de personal. Seguimiento de procesos de selección. Publicación de avisos. Clasificación de cv´s. Reclutamiento de candidatos. Convocatoria a entrevistas. Desarrollo de entrevistas. Selección de candidatos. Confirmación de ingreso.

Operadora Atención a Clientes, Reclamos.
Positivo BGH
Ene 2015 - Mar 2015
Atención al sector comercial (Grandes Retails de todo el país), para los productos de informáticas de la empresa. Realizar seguimiento sobre reclamos de clientes finales con plazos de reparación cumplida. Dar solución a los diferentes tipos de reclamos. Devolución de equipos con falla Hora cero y Auditoría de las mismas. Generación de notas de crédito, envío de faltantes.

Outsourcing, Operadora Mesa de Ayuda
Lightech
May 2007 - Dic 2014
Atención telefónica a empleados de sucursales y edificios centrales de Edenor S.A. Asistencia al usuario mediante atención telefónica, así como también mediante correo electrónico en la utilización de distintas aplicaciones de software. Diagnóstico de problemas de software y hardware, derivación de dicho inconveniente al sector correspondiente para su pronta solución. Registración de llamadas en sistema de carga de incidentes: G5, Remedy. Seguimiento e información al usuario sobre el estado de su pedido. Gestión de incidentes, pedidos o reclamos.

Operadora telefónica, telemarketer, telefonista
Coto
Jun 2006 - May 2007
Toma de pedidos telefónicamente y a través de el pase de fax o mails, tarea realizada en computadora a través de un sistema único de la empresa, digitalización de los productos que solicita el cliente. Alta a nuevos clientes al sistema. Atención al cliente ante algún reclamo o en el caso de aportarle información, realización de encuestas acerca del servicio.-

Cajera
Coto
Oct 2004 - May 2006
Cobro a clientes y cobranza de pago fácil.

Cajera
Carrefour
Feb 2004 - Sep 2004
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