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Estudié Comunicación, Maestría en Administración con especialidad en Mercadotecnia y Diplomado en Mercadotecnia (Benchmarking).
He trabajado en el área de Mercadotecnia por más de 15 años realizando marketing digital como la creación de contenidos para internet, artículos para diferentes blogs con SEO, auditoría de contenido y campañas Adwords.
También he realizado la edición y redacción de revistas, publicidad impresa, copys de spots de radio, venta de publicidad en las revistas a cargo.
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Diplomado: De noviembre de 1997 a agosto de 1998. Universidad Iberoamericana. Diplomado en Estrategia Comercial y Competitiva (Benchmarking)
Licenciatura: De 1986 a 1990. Universidad Intercontinental.
Licenciatura en Ciencias de la Comunicación.
Computación: Manejo de Windows, Wordpress, Adwords, Analytics, Word, Excel, Power Point, Corel Draw, Page Maker, Photoshop, Keynote. Mac y PC.
SERVICIO SOCIAL
De Agosto de 1989 a Febrero de 1990. Instituto Mexicano de la Radio.
Funciones: Guionista y Asistente de Producción.
EXPERIENCIA LABORAL

AREA. ESTRATEGIAS EN      De marzo de 2011 a la fecha.
INTERNET Puesto: Asistente de Marketing.
              * Marketing Digital.
              * Administración de Campañas Adwords.
              * Desarrollo de Páginas de Aterrizaje.
              * Realización de reportes en Analytics.
              * Auditoría de Contenido.
              * Búsqueda de palabras clave y palabras joya.
              * Redacción y publicación de artículos en blogs.
              * Atención a clientes y transferencia de llamadas.
              * Cobranza y Facturación.
          * Elaboración de Procedimientos.
              Logros:
          * Mejorar la Efectividad de la Campaña Adwords de
Human Kind en 60%.
          * Crear la Campaña Adwords de Ickrom con éxito y
resultados casi inmediatos.
          * Optimizar la cobranza de los clientes en un 100%.
          * Lograr la aceptación de los lectores del sitio
              ideasparaemprendedores.com, quienes hacen
comentarios positivos de mis artículos publicados en
este sitio.
          * Reconocimiento por la atención brindada a los clientes
              cuando hay contingencias en el servicio de Hosting.

FREE LANCE De junio de 2009 a marzo 2011.
(De forma independiente) Puesto: Ejecutiva de Atención a Cliente.
Asistente General.
            * Trabajo por proyectos.
            Logros:
            * Reconocimiento por la rapidez en realizar los proyectos.

INNOVA: Del 22 de marzo de 2008 al 30 de junio del 2009.
Puesto: Ejecutiva de Atención a Cliente Bilingüe.
            Logros:
            * Ganar los últimos 5 meses el primer lugar de ventas en el
            turno.

TPS (Call Center): De septiembre de 2007 a marzo de 2008.
Puesto: Ejecutiva de Telemarketing.
            Campaña: Banamex.
            Logros:
            * Obtener el 3er lugar mensual.
            * Ganar premios por ventas diarias.
FREE LANCE De junio de 2003 a marzo 2007.
(De forma independiente)     Puesto: Ejecutiva de Atención a Cliente.
            Trabajo por proyectos.
            Logros:
            * Ganar la confianza de los clientes que recurrían a mi
              periódicamente para realizar sus proyectos.

SOCIEDAD COOPERATIVA De octubre de 1994 a mayo 2003.
DE CONSUMO PEMEX Puesto Inicial: Asistente de Mercadotecnia.
S.C.L.        Puesto Final: Coordinadora de Comunicación.
            * Acuerdos y convenios con proveedores.
              * Coordinación de la Gaceta (Revista oficial
                de la SCCP)y la Gacetilla (Boletín para empleados
de la SCCP)
* Venta de anuncios en la revista Gaceta
* Coordinación del diseño y actualización de la
Página Web de la SCCP
* Coordinación de stands en el área de
exhibición y ventas.
      * Realización de presentaciones de la SCCP
* Diseño de material publicitario de la SCCP
* Coordinación de la impresión de la papelería
interna de la SCCP.
            Logros:
            * Aumentar los proveedores en un 80%.
            * Hacer que la Revista se hiciera autosuficiente.
            * Generar ingresos en la Gerencia de Mercadotecnia logrando hacerla autosuficiente.
            * Asistir al Director General en la realización y presentación de las Asambleas Anuales.
            * Ser promovida a Coordinadora de Comunicación.
            * Ser miembro del Consejo de Administración.

FREE LANCE De noviembre de 1992 a octubre de 1994.
(De forma independiente)
* Redacción, corrección de estilo y diseño por computadora.

ELEKTRA (Grupo Finemsa): De Junio de 1991 a Noviembre de 1992.
Puesto Final: Ejecutiva de Cuenta en el Departamento de Publicidad.
Puesto Inicial: Copy writer en el Departamento de Publicidad.

CREATIVIDAD INFORMATICA: De Agosto a Noviembre de 1989.
Puesto: Redactor.","rawText":"FORMACION ACADEMICA Diplomado: De noviembre de 1997 a agosto de 1998. Universidad Iberoamericana. Diplomado en Estrategia Comercial y Competitiva (Benchmarking) Licenciatura: De 1986 a 1990. Universidad Intercontinental. Licenciatura en Ciencias de la Comunicación. Computación: Manejo de Windows, Wordpress, Adwords, Analytics, Word, Excel, Power Point, Corel Draw, Page Maker, Photoshop, Keynote. Mac y PC. SERVICIO SOCIAL De Agosto de 1989 a Febrero de 1990. Instituto Mexicano de la Radio. Funciones: Guionista y Asistente de Producción. EXPERIENCIA LABORAL AREA. ESTRATEGIAS EN De marzo de 2011 a la fecha. INTERNET Puesto: Asistente de Marketing. * Marketing Digital. * Administración de Campañas Adwords. * Desarrollo de Páginas de Aterrizaje. * Realización de reportes en Analytics. * Auditoría de Contenido. * Búsqueda de palabras clave y palabras joya. * Redacción y publicación de artículos en blogs. * Atención a clientes y transferencia de llamadas. * Cobranza y Facturación. * Elaboración de Procedimientos. Logros: * Mejorar la Efectividad de la Campaña Adwords de Human Kind en 60%. * Crear la Campaña Adwords de Ickrom con éxito y resultados casi inmediatos. * Optimizar la cobranza de los clientes en un 100%. * Lograr la aceptación de los lectores del sitio ideasparaemprendedores.com, quienes hacen comentarios positivos de mis artículos publicados en este sitio. * Reconocimiento por la atención brindada a los clientes cuando hay contingencias en el servicio de Hosting. FREE LANCE De junio de 2009 a marzo 2011. (De forma independiente) Puesto: Ejecutiva de Atención a Cliente. Asistente General. * Trabajo por proyectos. Logros: * Reconocimiento por la rapidez en realizar los proyectos. INNOVA: Del 22 de marzo de 2008 al 30 de junio del 2009. Puesto: Ejecutiva de Atención a Cliente Bilingüe. Logros: * Ganar los últimos 5 meses el primer lugar de ventas en el turno. TPS (Call Center): De septiembre de 2007 a marzo de 2008. Puesto: Ejecutiva de Telemarketing. Campaña: Banamex. Logros: * Obtener el 3er lugar mensual. * Ganar premios por ventas diarias. FREE LANCE De junio de 2003 a marzo 2007. (De forma independiente) Puesto: Ejecutiva de Atención a Cliente. Trabajo por proyectos. Logros: * Ganar la confianza de los clientes que recurrían a mi periódicamente para realizar sus proyectos. SOCIEDAD COOPERATIVA De octubre de 1994 a mayo 2003. DE CONSUMO PEMEX Puesto Inicial: Asistente de Mercadotecnia. S.C.L. Puesto Final: Coordinadora de Comunicación. * Acuerdos y convenios con proveedores. * Coordinación de la Gaceta (Revista oficial de la SCCP)y la Gacetilla (Boletín para empleados de la SCCP) * Venta de anuncios en la revista Gaceta * Coordinación del diseño y actualización de la Página Web de la SCCP * Coordinación de stands en el área de exhibición y ventas. * Realización de presentaciones de la SCCP * Diseño de material publicitario de la SCCP * Coordinación de la impresión de la papelería interna de la SCCP. Logros: * Aumentar los proveedores en un 80%. * Hacer que la Revista se hiciera autosuficiente. * Generar ingresos en la Gerencia de Mercadotecnia logrando hacerla autosuficiente. * Asistir al Director General en la realización y presentación de las Asambleas Anuales. * Ser promovida a Coordinadora de Comunicación. * Ser miembro del Consejo de Administración. FREE LANCE De noviembre de 1992 a octubre de 1994. 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