Elizabeth E. freelancer experto en Asistente Virtual, Recursos Humanos, Servicio al Cliente

Elizabeth E.

Excelencia y Calidad en mi trabajo

0 / 5

Valor hora:

AR$ 100,00

Soporte Administrativo

Sobre mí
Profesional de Recursos Humanos con sólida experiencia en: Selección y Reclutamiento, Capacitación, Servicio al cliente, Marketing y Ventas. Avanzado nivel de Inglés.
He trabajado como Especialista de Recursos Humanos y Asistente Virtual Administrativo y de Marketing.
Estas son mis habilidades técnicas: Manejo Avanzado de Excel, Power Point, Word, Outlook, Google docs, Google Drive, Websites de Empleos (freelance o permanente), LinkedIn, manejo de marketing para redes sociales, administración de Websites y Blogs (contenido y diseño), software Virtual de manejo Proyectos y  de Servicio al Cliente.
Acerca de mi, soy una persona positiva, responsable, dinámica, con excelentes habilidades de organización y manejo del tiempo, habilidad para comunicarme y relacionarme de manera efectiva, con alta vocación de servicio y orientación a resultados. Deseo ofrecer mis servicios de manera remota, ya que es la manera de optimizar mi tiempo para trabajar mas eficientemente.

I am a Human Resources professional with a solid experience in: Recruiting, Training, Costumer Service, Marketing and Sales. I have been working for multinationals companies in Spanish and English countries as: Recruiter, Trainer, Costumer Service Consultant, (face to face and by phone) and as Marketing/Sales Assistant.
These are my technical skills:  Google spreadsheet/ MS Excel, Power Point, Word, email handling, Social Media (Marketing and Recruitment), Website and blogs (content and design), Recruitment Websites, Customer Service Software, Project Management, also I am Bilingual English – Spanish.
About me, I am positive, responsible, proactive, well organized, creative, dynamic, with great communications skills, a high level of customer service and results oriented. I am looking for a remote job to work remotely from home because is a perfect way to optimized my time and work more efficiently.
Historia laboral
    ACE Career Consultants, Sydney – Education and HR Consultants
Position: Marketing Assistant (LATAM)

o    Design and adapt Company’s policies and procedures in order to achieve the Latin market’s goals.
o    Translate and adapt to Latin Culture the Company’s website and social medias tools.
o    Manage, translate and adapt to Latin market the Company’s social media tools.
o    Design and facilitate the on board Induction course and personalized advice sessions to new students.
o    Create content, strategies and manage company’s website for the Spanish market.
o    Establish and maintain excellent relationships with education providers in order to maintain high quality standards.
o    Submit monthly performance reports to the operational management. 

    Movistar, Caracas – Telecommunication Company
Position: Training and Development Specialist

o    Execute the online Competencies Assessment and Career Planning process for Company's staff.
o    Administrate the company’s e-learning system by using Telefónica Learning System platform.
o    Design, execute and facilitate the Company’s Culture Programs (Leadership and Organizational Values).
o    Plan and execute mixed training activities (classroom and e-learning) for Company's commercials departments.
o    Coordinate and design a new online training course to cover technical gaps for commercial’s department employees.
o    Design and implement a Re-Induction Program for current employees in order to improve communication skills between technical, administrative and commercial areas.
o    Present and analyze Training’s indicators to the Human Resources Manager in monthly meetings.

    Grupo INTENSO, Caracas –  Publishing and Printing
Position: Talent Acquisition and Development Coordinator 

o    Execute the Selection and Recruitment processes by using different sources of Talent.
o    Provides and analyses monthly HR Metrics reports to the General Manager.
o    Create, plan and execute the Employees’ Evaluation and Career Planning process according to Company’s Objectives.
o    Plan and execute Company’s Training Programs for all staff, aligned with Company's objectives and strategy.
o    Plan and execute the Measurement of Working Environment for all Company's employees.
o    Implement a Change Management program for all staff levels, within the framework of the ISO 9001 quality certification 2000.
o    Update and adapt all HR processes and documents to fulfill ISO 9001- 2000 standards.

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