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Fundadora de MARIAM Asistente Virtual y emprendiendo mi Marca Personal.
Creo en las personas emprendedoras, por eso doy todo de mí en lo personal y laboral, para poder ser alguien de confianza. Cuento con mas de quince años de experiencia en diversos rubros y empresas, las cuales demuestro a todos mi clientes. Asi que...

¡TENGO EL PERFIL QUE ESTAS BUSCANDO!
√ Experiencia como copywriter para blogs, campañas y redes sociales. https://www.clippings.me/mariam_maryem
√ Experiencia en uso de tecnologías digitales para Atención al cliente y ventas (Intercom, ChargeBee, Asana, Slack, Calendly, etc.)
√ Experiencia con herramientas de diseño Web (Wordpress, Kajabi)
√ Experiencia con gestores de correo (Mailchimp, Active Campaign, Get Response)
√ Experiencia en proyectos de conectividad e integración entre aplicaciones, para mejorar la comunicación de una empresa o el trabajo en equipo.
√ Experiencia en organización de eventos gestionados a distancia.
√ Alto nivel de empatía en el trato personal y a distancia.
√ Alto nivel ortográfico y gramatical.
√ Alto sentido de urgencia (proactividad y enfoque total en la culminación).
√ Conocimientos contables, registro y balance de gastos y ventas, facturación, etc.
√ Comprensión de inglés a nivel básico-intermedio, sobre todo en lectura y escrito.
√ Análisis de las situaciones y rápido aprendizaje.
√ Capacidad investigativa (Si algo desconozco suelo investigar hasta empaparme del tema).
√ Acostumbrada a trabajar con eficacia, haciendo que mi trabajo sea lo más perfecto posible.
√ Habilidad para autogestionar mis tiempos laborales (no requiero control continuo).
√ Comprometida y responsable con quien toma mis servicios.

¡Tu empresa no puede esperar!

✔️ Contáctame y agendemos reunión a la brevedad.
✔️ Disponibilidad inmediata y adaptable a la necesidad del cliente.

Encuéntrame en www.mariamasistentevirtual.wordpress.com","rawText":"Peruana, madre emprendedora y con fuertes valores éticos. Fundadora de MARIAM Asistente Virtual y emprendiendo mi Marca Personal. Creo en las personas emprendedoras, por eso doy todo de mí en lo personal y laboral, para poder ser alguien de confianza. Cuento con mas de quince años de experiencia en diversos rubros y empresas, las cuales demuestro a todos mi clientes. Asi que... ¡TENGO EL PERFIL QUE ESTAS BUSCANDO! √ Experiencia como copywriter para blogs, campañas y redes sociales. https://www.clippings.me/mariam_maryem √ Experiencia en uso de tecnologías digitales para Atención al cliente y ventas (Intercom, ChargeBee, Asana, Slack, Calendly, etc.) √ Experiencia con herramientas de diseño Web (Wordpress, Kajabi) √ Experiencia con gestores de correo (Mailchimp, Active Campaign, Get Response) √ Experiencia en proyectos de conectividad e integración entre aplicaciones, para mejorar la comunicación de una empresa o el trabajo en equipo. √ Experiencia en organización de eventos gestionados a distancia. √ Alto nivel de empatía en el trato personal y a distancia. √ Alto nivel ortográfico y gramatical. √ Alto sentido de urgencia (proactividad y enfoque total en la culminación). √ Conocimientos contables, registro y balance de gastos y ventas, facturación, etc. √ Comprensión de inglés a nivel básico-intermedio, sobre todo en lectura y escrito. √ Análisis de las situaciones y rápido aprendizaje. √ Capacidad investigativa (Si algo desconozco suelo investigar hasta empaparme del tema). √ Acostumbrada a trabajar con eficacia, haciendo que mi trabajo sea lo más perfecto posible. √ Habilidad para autogestionar mis tiempos laborales (no requiero control continuo). √ Comprometida y responsable con quien toma mis servicios. ¡Tu empresa no puede esperar! ✔️ Contáctame y agendemos reunión a la brevedad. ✔️ Disponibilidad inmediata y adaptable a la necesidad del cliente. Encuéntrame en www.mariamasistentevirtual.wordpress.com","canEdit":false,"editUrl":"https://www.workana.com/freelancer/fef92fdd41b4f5feccea1119c947ad0b/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"=> Mas de 15 años de experiencia como Recepcionista, Asistente Administrativo, Asistente de Gerencias (General, Comercial, Finanzas, Comercio Exterior), Secretaria, Coordinadora y Administradora de Facilities.
=> Mas de cien funciones realizadas en todos mis años de experiencia.
=> Experiencia trabajando con Intercom, ChargeBee, LearnDash, Mailchimp, Market Place, Google Suite, Asana, AgoraPulse, Bitrix, Slack, Calendly y muchos más.
=> Conocimiento de Marketing Digital, en temas como: Copywriting, Funnels (Embudos), etc.
=> Calidad de trabajo garantizada :)

=>EXPERIENCIA FREELANCER / WORKANA Y OTRAS PLATAFORMAS

***CATEGORÍA: ATENCIÓN VIRTUAL Y REDES SOCIALES***
Proyecto EXUR - REVOLUCION DIGITAL (México)
- Atención de consultas masivas, vía app Intercom, derivadas de pág. web, correos y redes sociales.
- Atención y Resolución de conflictos.
- Seguimientos y enfoque a cierre de ventas inbound.

Proyecto CLUB MOMY (México):
- Administradora y atención de consultas en redes sociales (facebook).
- Registro datos de clientes suscritos en googlesheet (base de datos).
- Seguimiento y cierre de ventas inbound.
- Atención pre y post venta.

Proyecto CAMILA KOST (Brasil):
- Atención de consultas entrantes en redes sociales vía inbox (facebook e instagram).
- Moderación de comentarios negativos y respuesta a comentarios de consulta o posible venta.
- Direccionamiento a venta, según mi evaluación y análisis de posibilidad a de cierre.
- Atención pre y post venta y solución de reclamos.

Proyecto ALATUL SRL (Argentina):
- Encargada de realizar transmisiones en vivo.
- Atención de consultas en vivo, manejo de temas diferentes.

***CATEGORÍA: ASISTENCIA VIRTUAL***
Proyecto Psic. EVA MURGA
- Asistencia con agendamiento de citas.
- Atención y contacto de pacientes.
- Verificación y registro de pagos en archivos online.
- Revisión y respuestas de correos.
- Atención de RR.SS. y programación de posts.

Proyecto LAVANDERIA MILEIRU
- Vigilancia de video cámaras
- Auditoría dentro de lavandería, desde la atención al cliente hasta la correcta ejecución de los procesos.
- Elaboración del manual de procedimientos.

Proyecto DECORACIONES FLORALES SANDRA GONZALEZ (Colombia)
- Asistente de cotizaciones e investigación de proveedores.
- Atención de clientes contactados por plataformas de eventos.
- Programación de reuniones.
- Elaboración y actualización de archivos para gestión de proveedores.

Proyecto PUBLIDIRECTA (España)
- Asistente de cotizaciones e investigación de productos.
- Realizar contacto a proveedores y postulantes para confirmar servicios.
- Publicación de requerimientos en diversas webs, con redacción propia.

***CATEGORÍA: DATA ENTRY***
Proyecto YEGOH (Perú):
- Análisis de leads entrantes (en redes sociales).
- Ingreso de la información a google sheets. (50 registros x hora)
- Captación de información faltante en los leads (código postal, etc.).

Proyecto MEGALED (Perú):
- Búsqueda en frío de clientes potenciales.
- Elaboración de speech para contacto de clientes potenciales.
- Captación de datos y registro de clientes potenciales.

=>EXPERIENCIA PROFESIONAL PRESENCIAL

PUESTOS PRINCIPALES:
1.    Asistente y Coordinadora de Facilities (+2 años)
2.    Secretaria y Asistente Administrativa (+3 años)
3.    Recepcionista y Atención al cliente (+3 años)
4.    Ventas y Atención al cliente (+3 años)

RESUMEN DE FUNCIONES:
- Coordinadora de Facilities, Pagos a proveedores, Mantenimientos, etc.
- Atención y asistencia telefónica, presencial y virtual, a clientes internos y externos.
- Recepción y gestión de órdenes de trabajo, facturas, órdenes de compra, documentos de embarque, etc. Vía sistema SAP y diversas plataformas de negocio.
- Utilización de Microsoft Office 2013 para elaborar cuadros comparativos, control de stock y data entry (Excel, Access); redacción de cartas, oficios, reportes, informes y solicitudes (Word); creación de presentaciones (PowerPoint) y gestión de correos (Outlook).
- Atención y control de pagos de servicios generales de la empresa.
- Búsqueda, evaluación, selección y registro de proveedores de insumos y servicios.
- Coordinación con proveedores de servicios: limpieza, mensajería, mantenimientos y otros. Así mismo, gestión y control de stock e inventario según consumo.
- Asistencia a las Gerencias con sus agendas diarias, reuniones y programación de salas (coffee break, documentos, videoconferencias, etc.).","rawText":"=> Mas de 15 años de experiencia como Recepcionista, Asistente Administrativo, Asistente de Gerencias (General, Comercial, Finanzas, Comercio Exterior), Secretaria, Coordinadora y Administradora de Facilities. => Mas de cien funciones realizadas en todos mis años de experiencia. => Experiencia trabajando con Intercom, ChargeBee, LearnDash, Mailchimp, Market Place, Google Suite, Asana, AgoraPulse, Bitrix, Slack, Calendly y muchos más. => Conocimiento de Marketing Digital, en temas como: Copywriting, Funnels (Embudos), etc. => Calidad de trabajo garantizada :) =>EXPERIENCIA FREELANCER / WORKANA Y OTRAS PLATAFORMAS ***CATEGORÍA: ATENCIÓN VIRTUAL Y REDES SOCIALES*** Proyecto EXUR - REVOLUCION DIGITAL (México) - Atención de consultas masivas, vía app Intercom, derivadas de pág. web, correos y redes sociales. - Atención y Resolución de conflictos. - Seguimientos y enfoque a cierre de ventas inbound. Proyecto CLUB MOMY (México): - Administradora y atención de consultas en redes sociales (facebook). - Registro datos de clientes suscritos en googlesheet (base de datos). - Seguimiento y cierre de ventas inbound. - Atención pre y post venta. Proyecto CAMILA KOST (Brasil): - Atención de consultas entrantes en redes sociales vía inbox (facebook e instagram). - Moderación de comentarios negativos y respuesta a comentarios de consulta o posible venta. - Direccionamiento a venta, según mi evaluación y análisis de posibilidad a de cierre. - Atención pre y post venta y solución de reclamos. Proyecto ALATUL SRL (Argentina): - Encargada de realizar transmisiones en vivo. - Atención de consultas en vivo, manejo de temas diferentes. ***CATEGORÍA: ASISTENCIA VIRTUAL*** Proyecto Psic. EVA MURGA - Asistencia con agendamiento de citas. - Atención y contacto de pacientes. - Verificación y registro de pagos en archivos online. - Revisión y respuestas de correos. - Atención de RR.SS. y programación de posts. Proyecto LAVANDERIA MILEIRU - Vigilancia de video cámaras - Auditoría dentro de lavandería, desde la atención al cliente hasta la correcta ejecución de los procesos. - Elaboración del manual de procedimientos. Proyecto DECORACIONES FLORALES SANDRA GONZALEZ (Colombia) - Asistente de cotizaciones e investigación de proveedores. - Atención de clientes contactados por plataformas de eventos. - Programación de reuniones. - Elaboración y actualización de archivos para gestión de proveedores. Proyecto PUBLIDIRECTA (España) - Asistente de cotizaciones e investigación de productos. - Realizar contacto a proveedores y postulantes para confirmar servicios. - Publicación de requerimientos en diversas webs, con redacción propia. ***CATEGORÍA: DATA ENTRY*** Proyecto YEGOH (Perú): - Análisis de leads entrantes (en redes sociales). - Ingreso de la información a google sheets. (50 registros x hora) - Captación de información faltante en los leads (código postal, etc.). Proyecto MEGALED (Perú): - Búsqueda en frío de clientes potenciales. - Elaboración de speech para contacto de clientes potenciales. - Captación de datos y registro de clientes potenciales. =>EXPERIENCIA PROFESIONAL PRESENCIAL PUESTOS PRINCIPALES: 1. Asistente y Coordinadora de Facilities (+2 años) 2. Secretaria y Asistente Administrativa (+3 años) 3. Recepcionista y Atención al cliente (+3 años) 4. Ventas y Atención al cliente (+3 años) RESUMEN DE FUNCIONES: - Coordinadora de Facilities, Pagos a proveedores, Mantenimientos, etc. - Atención y asistencia telefónica, presencial y virtual, a clientes internos y externos. - Recepción y gestión de órdenes de trabajo, facturas, órdenes de compra, documentos de embarque, etc. Vía sistema SAP y diversas plataformas de negocio. - Utilización de Microsoft Office 2013 para elaborar cuadros comparativos, control de stock y data entry (Excel, Access); redacción de cartas, oficios, reportes, informes y solicitudes (Word); creación de presentaciones (PowerPoint) y gestión de correos (Outlook). - Atención y control de pagos de servicios generales de la empresa. - Búsqueda, evaluación, selección y registro de proveedores de insumos y servicios. - Coordinación con proveedores de servicios: limpieza, mensajería, mantenimientos y otros. Así mismo, gestión y control de stock e inventario según consumo. - Asistencia a las Gerencias con sus agendas diarias, reuniones y programación de salas (coffee break, documentos, videoconferencias, etc.).","canEdit":false,"editUrl":"https://www.workana.com/freelancer/fef92fdd41b4f5feccea1119c947ad0b/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. 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