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Gestión de procesos administrativos de la cartera de asegurados y análisis de resultados, interacción activa
con los brokers de Seguros, interactuar con el equipo de operaciones y con los ejecutivos de ventas dando
soporte, Carga de pólizas y emisión.
Atención al cliente y proveedores, elaboración de reportes, asistente de supervisor, participante en diferentes proyectos de desarrollos tecnológicos, realizar y controlar procedimientos, controlar los casos de prevención y lavado de dinero.
01.2013-10.2015| Banco Santander Rio
Representante de atención al cliente. En estos casi tres años en Santander Rio estuve en los puestos de :
Greeter, representante de atención al cliente (renta baja y renta alta) además de cubrir caja en más de una
oportunidad. Dentro de mis responsabilidades estaba la venta de seguros, endoso de pólizas, venta de
cuentas (caja de ahorros, cuenta corriente, pyme, universitaria), venta de paquetes, prestamos, inversiones,
logro de objetivos, incremento de cartera, captación de nuevos clientes, gestión de mora (temprana y tardía) en
cartera asignada.
10.2010 – 06.2012| BBVA Francés, Argentina. Banco
Azafata. Recepción de clientes y gestión de colas de caja y autoservicios, Comunicar y capacitar a los clientes
sobre las principales operaciones ( plazo fijo, depósitos, transferencias) que se pueden realizar por diferentes
medios ( autoservicio, Banelco, teléfono, HomeBanking,etc), recibir y solucionar conflictos y reclamos.
09.2009 – 08.2010 | Isadora, Argentina. Comercio.
Vendedora/cajera. Comercial / Ventas. Asesoramiento personal a los clientes, cajera, repositora, vendedora,
elaboración de facturas, remitos, etc.
01.2007 - 08.2009 | Glassport S.R.L, Argentina. Comercio.
Secretaria administrativa. Administración. facturación, recepción, control de empleados, pagos a proveedores y
empleados. Atención al cliente, control de stock, elaboración de presupuestos, ventas, etc.
11.2006 - 01.2007 | Cheeky Galerías Pacifico, Argentina. Comercio.
ventas. Comercial / Ventas. Atención al cliente y ventas. Refuerzo por las fiestas de fin de año.
02.2006 - 06.2006 | Call 360º, Argentina. Comercio.
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