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2013 Hasta 04/2016
Analista Suscripción Junior y Mesa de Control (BBVA Bancomer, México DF)

•    Gestión, seguimiento de productos, análisis base de datos en Mesa de control para servicios como: grúa asistencia, vial asistencia jurídica
•    Capacitación de personal de nuevo ingreso para su ubicación en las diferentes tareas a realizar.
•    Validación de los movimientos en el sistema, elaboración de reportes y estadísticas.
•    Monitoreo de transacciones atípicas para evitar fraudes y lavado de dinero.
•    Análisis de TPV (Terminal Punto de Venta) y ATM (Cajeros automáticos) en tiempo real para detectar situaciones diferentes de lo habitual.
•    Control de procesos e indicadores,
•    Acondicionamiento de procesos para su fácil manejó y presentación en la capacitación de personal.
•    Protección de datos con discos cifrados y e-mail en código.
•    Contabilidad y Conciliación de la información entre bases de datos y sistemas del banco, manejo de cancelaciones, manejo de exodito, emisión, distribución
•    Suscripción de seguros sobre autorización de prima total y análisis para crédito lineal.


2012 Hasta 2013
Analista de Información Financiera de ATM (BBVA Bancomer, México DF)

•    Manejo de GSI para documentación de ATM, gestión de citas por parte del banco, análisis completo sobre fallas de ATM y toma de decisiones en cuanto a intervención por parte de Ing.
•    Manejo de Altamira (revisión en tiempo real de las transacciones para detectar intentos de fraude)
•    Manejo de Gasper (operación de ATM en tiempo real y estatus del mismo, así como reportes cada hora para monitoreo),
•    Manejo de reportes diarios sobre estatus de ATM.
•    Formación, orientación y supervisión de mi plantilla de 4 personas para garantizar la correcta adopción del nuevo programa.
•    Creación de nuevos flujos de ingresos mediante reporte de transacciones fraudulentas para evitarlas.

2012 Hasta 2012
Analista de datos financieros (BBVA Bancomer, México DF)

•    Participación en Proyecto Score PyME en el cual se creó y vinculó las bases de datos con los expedientes físicos de los clientes
•    Capacitación de personal para la captura y vinculación datos financieros
•    15 personas a cargo para la concentración y vinculación de las diferentes bases de datos
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