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Educación

2007-2008 CONACIP MBA Marketing/Recursos Humanos. (10 módulos)

2001-2007 UNIVERSIDAD DE GUAYAQUIL FCA TITULO OBTENIDO: Ingeniero Comercial especialidad Marketing y Ventas.

1986-1997 COLEGIO SAN AGUSTIN TITULO OBTENIDO; Bachiller en Ciencias Informáticas.

IDIOMAS
Español: Lengua materna
Inglés: Avanzado

CONOCIMIENTOS INFORMÁTICOS
Windows, Word, Excel, Power Point, Access, internet, software mantenimientos, redes sociales, crear canales youtube, otros utilitarios online.

Experiencia

EXEQUIAL FUNERALES & CONEXOS, 01/ 2014 hasta Mayo 2015

SUPERVISOR DE VENTAS
•    Capacitaciones de clínicas de ventas
•    Visitas puerta a puerta
•    Cierres de venta
•    Investigación de mercado zona sur, centro, norte de la ciudad de Guayaquil
•    Reportes diarios, mensuales
•    Análisis de equipo de ventas
•    Retroalimentación de novedades presentada por los agentes de ventas
•    Talleres de motivación personal.
•    Argumentación con PNL para ventas.

MWW, MARKETING WORLD WIDE, Desde 15/11/2012 hasta 15/11/2013

SUPERVISOR DE VENTAS CALLCENTER.
•    Atención a la base de datos de clientes de la Cía.
•    Atención de llamadas entrantes para solución de reclamos clientes
•    jefe cargo del departamento, reporte novedades del departamento, reporte de tablas dinámicas y evaluación del desempeño de departamento.
•    Evaluación de personal a cargo 10 operadores
•    Capacitación de personal mensualmente.

SOYODA ECUADOR, Desde 01/03/2011- Hasta 15/10/2012

Responsable del área de callcenter supervisor 2.
•    Atención a la base de datos de clientes de la Cía.
•    Atención de llamadas entrantes para solución de reclamos clientes
•    Reporte en un 5 % reclamos de base asignadas al jefe encargado del departamento
•    jefe cargo del departamento, reporte novedades del departamento, reporte de tablas dinámicas y evaluación del desempeño de departamento.
•    Evaluación de personal a cargo 7 operadores
•    Capacitación de personal mensualmente.
•    Atención división maquinarias pesada montacargas, y mulas de levante.

OPTIMIZACION DE MEDIOS DIRECTOS, Desde 01/05/2010- Hasta 31/12/2010

Asistente Financiero:
•    Ingreso del 100 % de depósitos vía transferencias y depósitos físicos al sistema
•    Análisis de la cuentas por cobrar
•    Análisis de pagos semanales
•    Ingreso de comprobantes de retención al sistema
•    Control de autorización de retenciones y facturas SRI
•    Cobros telefónicos y email.
•    Reportes de pagos.
•    Conciliación bancaria de cuatro cuentas de la Cía.

CAMPO SANTO PARQUE DE LA PAZ, Desde 01/10/2005- Hasta 16/09/2007

Asesor comercial
•    Llamadas tele mercadeo.
•    Capacitaciones de clínicas de ventas tecnológico Espíritu Santo
•    Visitas puerta a puerta
•    Cierres de venta
•    Investigación de mercado zona sur, centro, norte de la ciudad de Guayaquil
•    Reportes diarios, mensuales

GASTITOP, Desde 01/01/2004- Hasta 15/07/2005
Supervisor de Operaciones
•    Verificaciones de entrega de mercaderías
•    Reportes de gestión Sap
•    Análisis de conflictos
•    Verificación de aperturas de clientes
•    Control de autorización de retenciones y facturas SRI
•    Ingreso de mercaderías en mal estado.
•    Ingreso de ventas y compras
•    Análisis de clientes.
•    Visitas de clientes para cobros

KCENTROS PYCCA, Desde 01/01/1999- Hasta 31/12/2002

Asistente contable y revisión de puntos de ventas:
•    Ajustes de inventarios en puntos de ventas
•    Análisis de la cuenta de inventarios por almacén
•    Conciliación de bancos
•    Verificación de retenciones, y facturas archivo de documentación
•    Control de autorización de retenciones y facturas SRI
•    Tramites de aumento de capital Súper de Compañías.

Aptitudes
•    Liderazgo de equipos
•    Estrategias de mercados
•    Coordinación
•    Evaluación
•    Planificación
•    Control de personal
•    Relaciones humanas
•    Vendedor
•    Capacitador
•    Metódico
•     Emprendedor
•    Influyente","rawText":"ING. COM. IVAN GUEVARA NARANJO Educación 2007-2008 CONACIP MBA Marketing/Recursos Humanos. (10 módulos) 2001-2007 UNIVERSIDAD DE GUAYAQUIL FCA TITULO OBTENIDO: Ingeniero Comercial especialidad Marketing y Ventas. 1986-1997 COLEGIO SAN AGUSTIN TITULO OBTENIDO; Bachiller en Ciencias Informáticas. IDIOMAS Español: Lengua materna Inglés: Avanzado CONOCIMIENTOS INFORMÁTICOS Windows, Word, Excel, Power Point, Access, internet, software mantenimientos, redes sociales, crear canales youtube, otros utilitarios online. Experiencia EXEQUIAL FUNERALES & CONEXOS, 01/ 2014 hasta Mayo 2015 SUPERVISOR DE VENTAS • Capacitaciones de clínicas de ventas • Visitas puerta a puerta • Cierres de venta • Investigación de mercado zona sur, centro, norte de la ciudad de Guayaquil • Reportes diarios, mensuales • Análisis de equipo de ventas • Retroalimentación de novedades presentada por los agentes de ventas • Talleres de motivación personal. • Argumentación con PNL para ventas. MWW, MARKETING WORLD WIDE, Desde 15/11/2012 hasta 15/11/2013 SUPERVISOR DE VENTAS CALLCENTER. • Atención a la base de datos de clientes de la Cía. • Atención de llamadas entrantes para solución de reclamos clientes • jefe cargo del departamento, reporte novedades del departamento, reporte de tablas dinámicas y evaluación del desempeño de departamento. • Evaluación de personal a cargo 10 operadores • Capacitación de personal mensualmente. 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