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Industria: TECNOLOGIA DE INFORMACION Y COMUNICACIÓN (TIC) Compañía: G2A Consulting Lima, PERU
Cargo: Representante Comercial-Técnico para Perú

1.    Cliente IPRONET (España): Comercialización de servicios y productos de seguridad en la nube.
2.    Cliente OSP LTDA (Colombia): Comercialización de productos de rastreo y localización (Satelital-GPRS), procedimiento de homologación en Ministerio de Transporte y Comunicación (MTC), Apoyo en inicio de operaciones en mercado peruano.

2011 – 2013
Industria: TELECOMUNICACIONES Compañía: Network Assets, LLC (Starbridge Networks) 0 Florida, USA
Cargo: Consultor Tecnico para cuentas en Venezuela, Colombia, Centro-America e Islas del Caribe

1.    Cliente CANTV (Venezuela): Soporte en productos de redes de acceso y transporte de datos: Routers G.SHDSL.Bis (OneAccess 1424) y G.SHDSL (Telindus/OneAccess 1431), preparación y realización de cursos al personal técnico del cliente, soporte en productos terminales xDSL, asesorías en nuevas configuraciones, homologación de productos en laboratorio y pruebas en campo, contacto con proveedores.
2.    Cliente ETB y TELEFONICA (Colombia): realización de presentaciones técnico-comerciales (portafolio de productos), presentaciones de nuevos productos a diferentes niveles organizacionales, apoyo a la gestión comercial y soporte pre-venta, contacto y búsqueda de nuevos proveedores.
3.    Clientes varios (Islas del Caribe): soporte remoto a productos terminales xDSL y routers de acceso CPE xDSL (ADSL, SHDSL).
4.    Cliente Starbridge (USA): preparación y realización de curso on-line de routers empresariales 3G, y routers empresariales de Voz y datos (OneAccess).

2008 – 2010
Industria: TELECOMUNICACIONES Compañía: VtE TELECOMUNICACIONES, C.A.
Dd Caracas, Venezuela
Cargo: Ingeniero de Soporte Pre-Venta y Proyecto

1.    Apoyo a la Gerencia de Ingenieria en contacto con proveedores y búsqueda de nuevos proveedores.
2.    Soporte Pre-Venta en Soluciones Wireless (WiFi, Wimax, Radios PtP, PtMP)
3.    Soporte Pre-venta a Proyectos de Ingeniería (Site Surveys, factibilidades, etc)
4.    Apoyo técnico y comercial en procesos licitatorios y documentación técnica
5.    Apoyo en Soluciones de acceso para empresas, proveedores de servicio y PYMEs.

2006 – 2008
Industria: TELECOMUNICACIONES Compañía: Starbridge Interactive Group
Dd Caracas, Venezuela
Cargo: Coordinador Soporte Técnico (Pre-Venta y Post-Venta)

1.    Coordinación actividades técnicas en el departamento de Soporte Técnico (Pre y Post-Venta).
2.    Supervisión en procesos de homologaciones de nuevos equipos en laboratorios de clientes.
3.    Soporte al desarrollo de negocio y a los procesos de ventas (RFI, RFQ, RFP)
4.    Participación directa en nuevos proyectos y diseño de soluciones VoIP – CANTV y DIGITEL - Venezuela.
5.    Participación en proceso de Licitaciones Privadas y Públicas en CANTV y DIGITEL - Venezuela
6.    Preparación de cursos técnicos de productos y tecnologías ofrecidos a las operadoras de telecomunicaciones (CANTV, TELEFONICA MOVISTAR y DIGITEL) - Venezuela
7.    Cursos a personal técnico de nueva plataforma en telefonia pública PSTN y CDMA- CANTV - Venezuela
8.    Cursos básicos y avanzados al personal técnico de tecnología G.SHDSL (Telindus 1431) – CANTV - Venezuela
9.    Cursos avanzados al personal técnico de CPE ADSL y ADSL2+ (OEM) – CANTV - Venezuela
10.    Configuración y Administraciòn dispositivos CPE xDSL (ADSL, SHDSL , G.SHDSL.Bis, EFM) – CANTV- Venezuela.
11.    Configuración y Administraciòn dispositivos VoIP (IADs, W-ATAs, Centrales IP, ATAs) Grandstream, Cisco, Sparklan, Soundwin – CANTV - Venezuela
12.    Configuración y soporte de dispositivos Wi-Fi y WiMax tales como Access Points, Radios IP y CPEs (SmartAnt y DragonWave) – DIGITEL y MOVILNET - Venezuela
13.    Configuración y mantenimiento de nueva plataforma en Telefonía Pública PSTN, CDMA y GSM. CANTV - Venezuela
14.    Configuración y administración DSLAMs ATM e IP (Zhone, Paradyne, ZTE, Adtran) – Telefónica - Venezuela
15.    Configuración, administración y reportes de DPI (Deep Packet Inspector) Sandvine - CANTV, TELEFONICA MOVISTAR - Venezuela
16.    Diagnostico de fallas y troubleshooting de los equipos mencionados nivel 1 y 2 - Venezuela.
17.    Configuración de Routers y Switches Cisco – CANTV - Venezuela
18.    Soporte Nivel 1 de Multiplexores TDM MasterSeries de Turín Networks (antes CarrierAccess/Paragon) – TELEFONICA MOVISTAR - Venezuela
19.    Soporte remoto Nivel 1 (CPEs G.SHDSL Telindus 1431) - TECNOTEL - Honduras
20.    Soporte remoto Nivel 2 (CPEs ADSL y ADSL 2+ Aztech) - SETAR, UTS y CABLE & WIRELESS - Aruba, Curazao y Bonaire respectivamente.
21.    Soporte remoto Nivel 2 (DSLAMs xDSL Zhone Technologies) - CABLE & WIRELESS – Antigua
22.    Soporte Pre-venta proceso de homologación Teléfono Indoor GSM (Tatung -TTIC) - TELEFONICA – Perú
23.    Soporte Pre-venta proceso de homologación Teléfono Indoor CDMA (TTIC) – TELMEX - Perú

2001 – 2006
Industria: INTERNET Compañía: IP-Network, C.A.
Dd Caracas, Venezuela
Cargo: Coordinador Soporte Técnico

1.    Coordinación con la gerencia de soporte de las actividades diarias y semanales en el departamento de Soporte Técnico.
2.     Instalación y configuración de dispositivos WAN (internetworking), en hoteles y colegios, tales como: DSLAM MVL y Bitstorm de Paradyne, Gateways Filtercube de IP3 Networks y Nomadix, Pots Splitter Paradyne y Firewall WatchGuard.
3.    Instalación y configuración de dispositivos Wi-Fi 802.11b y 802.11g.
4.    Monitoreo de enlaces de radio (potencia o calidad de la señal, ruido, etc.)
5.    Configuración y Administración de Routers Cisco series 2600 y 3500.
6.    Administración de Multiplexores MVL y ADSL Paradyne y Gateways Nomadix.
7.    Instalación y configuración del servicio xDSL en clientes PYMES.
8.    Ubicación y conexión (puenteo) de pares telefónicos o libres en cuartos de distribución de líneas telefónicas hacia las regletas interconectadas a los equipos xDSL de la empresa.
9.    Creación y comprobación de cableado estándar para redes Ethernet: UTP Cat5 Cross-Over y Straigh-Trough.
10.    Configuración de Modems ADSL de diversos fabricantes para hacerlos compatibles con el servicio ofrecido por la empresa, tales como: Cisco 677 de Cisco Systems, Speedtream 5667 de Efficient Network, Paradyne ADSL, CopperJet 810 de Allied Data, Broadmax ADSL, Starbridge, etc.
11.    Atención telefónica de problemas técnicos relacionados a internet y correo electrónico como configuración TCP/IP en Windows XP Pro, Windows 2000, Windows ME, Windows 98 y Windows 95, configuración de correo en MS Outlook, Outlook Express, Incredimail, Eudora Mail, Netscape Mail, etc.
12.    Solución en sitio de conflictos de interconectividad LAN y WAN en clientes PYMES IPNET.
13.    Monitoreo diario de Red WAN con la herramienta Whatsup de Ipswitch.
14.    Monitoreo diario de tráfico up-stream y down-stream por dispositivos, por VLANS, por puertos o clientes y por ubicación física con gráficos Multi-Router Traffic Graphics (MRTG)
15.    Investigación de novedades tecnológicas que aporten valor agregado al servicio xDSL prestado por la empresa, tales como dispositivos LAN inalámbricos, VoIP, VPN, seguridad en internet (firewalls, Proxys, cámaras de seguridad).
16.    Creación y establecimiento de políticas con respecto al servicio técnico prestado a los clientes.

Compañía: IP-NET, C.A.
Dd Caracas, Venezuela
Cargo: Consultor Comercial

17.    Levantamiento de información comercial sobre clientes potenciales en Caracas y técnica sobre el servicio xDSL en Caracas.
18.    Mercadeo y Comercialización del servicio xDSL, Hosting y Correo Electrónico.
19.    Generación de informes a la Gerencia de Nuevos Negocios, por ejemplo: proyecciones de ventas mensuales, gráficos comparativos de ventas en meses y/o años anteriores, estadísticas del servicio mas vendido por ubicación, por cantidad de PCs conectados, etc.
20.    Presentaciones de la empresa y presupuestos a clientes potenciales.
21.    Estudio de la competencia en el mercado local.
22.    Busqueda de servicios de valor agregado relacionados a la tecnología xDSL para ofrecer a los clientes actuales de la empresa.
1998 – 1999
Industria: TELECOMUNICACIONES Compañía: Telecomunicaciones Movilnet, C.A.
Dd Caracas, Venezuela
Cargo: Analista de Soporte a Usuarios

1.    Instalación, mantenimiento correctivo y preventivo de PC´s.
2.    Instalación y soporte de Sistemas Operativos Windows 95, Windows 98 y Windows XP configuración: TCP/IP y DNS.
3.    Instalación y soporte en manejadores de BD: Access 2.0, Oracle y emuladores: Reflection y Rumba’95,
4.    Configuración de Correo Corporativo: Ccmail, Lotus Notes 4.5 y 4.6, MS Outlook.
5.    Instalación y configuración de Interfaz gráfica de usuarios ERP´s: SAP R/3 y People Soft
6.    Configuración de acceso a Intranet Movilnet e Internet.
7.    Apoyo en Administración de Servidores Windows NT 4.0 y Novell Netware 3.11.
8.    Helpdesk oficinas comerciales Movilnet a nivel nacional.
9.    Administración Sistema de Clientes telefonía celular CMIS.","rawText":"2014 – Actual Industria: TECNOLOGIA DE INFORMACION Y COMUNICACIÓN (TIC) Compañía: G2A Consulting Lima, PERU Cargo: Representante Comercial-Técnico para Perú 1. Cliente IPRONET (España): Comercialización de servicios y productos de seguridad en la nube. 2. Cliente OSP LTDA (Colombia): Comercialización de productos de rastreo y localización (Satelital-GPRS), procedimiento de homologación en Ministerio de Transporte y Comunicación (MTC), Apoyo en inicio de operaciones en mercado peruano. 2011 – 2013 Industria: TELECOMUNICACIONES Compañía: Network Assets, LLC (Starbridge Networks) 0 Florida, USA Cargo: Consultor Tecnico para cuentas en Venezuela, Colombia, Centro-America e Islas del Caribe 1. Cliente CANTV (Venezuela): Soporte en productos de redes de acceso y transporte de datos: Routers G.SHDSL.Bis (OneAccess 1424) y G.SHDSL (Telindus/OneAccess 1431), preparación y realización de cursos al personal técnico del cliente, soporte en productos terminales xDSL, asesorías en nuevas configuraciones, homologación de productos en laboratorio y pruebas en campo, contacto con proveedores. 2. Cliente ETB y TELEFONICA (Colombia): realización de presentaciones técnico-comerciales (portafolio de productos), presentaciones de nuevos productos a diferentes niveles organizacionales, apoyo a la gestión comercial y soporte pre-venta, contacto y búsqueda de nuevos proveedores. 3. Clientes varios (Islas del Caribe): soporte remoto a productos terminales xDSL y routers de acceso CPE xDSL (ADSL, SHDSL). 4. Cliente Starbridge (USA): preparación y realización de curso on-line de routers empresariales 3G, y routers empresariales de Voz y datos (OneAccess). 2008 – 2010 Industria: TELECOMUNICACIONES Compañía: VtE TELECOMUNICACIONES, C.A. Dd Caracas, Venezuela Cargo: Ingeniero de Soporte Pre-Venta y Proyecto 1. Apoyo a la Gerencia de Ingenieria en contacto con proveedores y búsqueda de nuevos proveedores. 2. Soporte Pre-Venta en Soluciones Wireless (WiFi, Wimax, Radios PtP, PtMP) 3. Soporte Pre-venta a Proyectos de Ingeniería (Site Surveys, factibilidades, etc) 4. Apoyo técnico y comercial en procesos licitatorios y documentación técnica 5. Apoyo en Soluciones de acceso para empresas, proveedores de servicio y PYMEs. 2006 – 2008 Industria: TELECOMUNICACIONES Compañía: Starbridge Interactive Group Dd Caracas, Venezuela Cargo: Coordinador Soporte Técnico (Pre-Venta y Post-Venta) 1. Coordinación actividades técnicas en el departamento de Soporte Técnico (Pre y Post-Venta). 2. Supervisión en procesos de homologaciones de nuevos equipos en laboratorios de clientes. 3. Soporte al desarrollo de negocio y a los procesos de ventas (RFI, RFQ, RFP) 4. Participación directa en nuevos proyectos y diseño de soluciones VoIP – CANTV y DIGITEL - Venezuela. 5. Participación en proceso de Licitaciones Privadas y Públicas en CANTV y DIGITEL - Venezuela 6. Preparación de cursos técnicos de productos y tecnologías ofrecidos a las operadoras de telecomunicaciones (CANTV, TELEFONICA MOVISTAR y DIGITEL) - Venezuela 7. Cursos a personal técnico de nueva plataforma en telefonia pública PSTN y CDMA- CANTV - Venezuela 8. Cursos básicos y avanzados al personal técnico de tecnología G.SHDSL (Telindus 1431) – CANTV - Venezuela 9. Cursos avanzados al personal técnico de CPE ADSL y ADSL2+ (OEM) – CANTV - Venezuela 10. Configuración y Administraciòn dispositivos CPE xDSL (ADSL, SHDSL , G.SHDSL.Bis, EFM) – CANTV- Venezuela. 11. Configuración y Administraciòn dispositivos VoIP (IADs, W-ATAs, Centrales IP, ATAs) Grandstream, Cisco, Sparklan, Soundwin – CANTV - Venezuela 12. Configuración y soporte de dispositivos Wi-Fi y WiMax tales como Access Points, Radios IP y CPEs (SmartAnt y DragonWave) – DIGITEL y MOVILNET - Venezuela 13. Configuración y mantenimiento de nueva plataforma en Telefonía Pública PSTN, CDMA y GSM. CANTV - Venezuela 14. Configuración y administración DSLAMs ATM e IP (Zhone, Paradyne, ZTE, Adtran) – Telefónica - Venezuela 15. Configuración, administración y reportes de DPI (Deep Packet Inspector) Sandvine - CANTV, TELEFONICA MOVISTAR - Venezuela 16. Diagnostico de fallas y troubleshooting de los equipos mencionados nivel 1 y 2 - Venezuela. 17. Configuración de Routers y Switches Cisco – CANTV - Venezuela 18. Soporte Nivel 1 de Multiplexores TDM MasterSeries de Turín Networks (antes CarrierAccess/Paragon) – TELEFONICA MOVISTAR - Venezuela 19. Soporte remoto Nivel 1 (CPEs G.SHDSL Telindus 1431) - TECNOTEL - Honduras 20. Soporte remoto Nivel 2 (CPEs ADSL y ADSL 2+ Aztech) - SETAR, UTS y CABLE & WIRELESS - Aruba, Curazao y Bonaire respectivamente. 21. Soporte remoto Nivel 2 (DSLAMs xDSL Zhone Technologies) - CABLE & WIRELESS – Antigua 22. Soporte Pre-venta proceso de homologación Teléfono Indoor GSM (Tatung -TTIC) - TELEFONICA – Perú 23. Soporte Pre-venta proceso de homologación Teléfono Indoor CDMA (TTIC) – TELMEX - Perú 2001 – 2006 Industria: INTERNET Compañía: IP-Network, C.A. Dd Caracas, Venezuela Cargo: Coordinador Soporte Técnico 1. Coordinación con la gerencia de soporte de las actividades diarias y semanales en el departamento de Soporte Técnico. 2. Instalación y configuración de dispositivos WAN (internetworking), en hoteles y colegios, tales como: DSLAM MVL y Bitstorm de Paradyne, Gateways Filtercube de IP3 Networks y Nomadix, Pots Splitter Paradyne y Firewall WatchGuard. 3. Instalación y configuración de dispositivos Wi-Fi 802.11b y 802.11g. 4. Monitoreo de enlaces de radio (potencia o calidad de la señal, ruido, etc.) 5. Configuración y Administración de Routers Cisco series 2600 y 3500. 6. Administración de Multiplexores MVL y ADSL Paradyne y Gateways Nomadix. 7. Instalación y configuración del servicio xDSL en clientes PYMES. 8. Ubicación y conexión (puenteo) de pares telefónicos o libres en cuartos de distribución de líneas telefónicas hacia las regletas interconectadas a los equipos xDSL de la empresa. 9. Creación y comprobación de cableado estándar para redes Ethernet: UTP Cat5 Cross-Over y Straigh-Trough. 10. Configuración de Modems ADSL de diversos fabricantes para hacerlos compatibles con el servicio ofrecido por la empresa, tales como: Cisco 677 de Cisco Systems, Speedtream 5667 de Efficient Network, Paradyne ADSL, CopperJet 810 de Allied Data, Broadmax ADSL, Starbridge, etc. 11. Atención telefónica de problemas técnicos relacionados a internet y correo electrónico como configuración TCP/IP en Windows XP Pro, Windows 2000, Windows ME, Windows 98 y Windows 95, configuración de correo en MS Outlook, Outlook Express, Incredimail, Eudora Mail, Netscape Mail, etc. 12. Solución en sitio de conflictos de interconectividad LAN y WAN en clientes PYMES IPNET. 13. Monitoreo diario de Red WAN con la herramienta Whatsup de Ipswitch. 14. Monitoreo diario de tráfico up-stream y down-stream por dispositivos, por VLANS, por puertos o clientes y por ubicación física con gráficos Multi-Router Traffic Graphics (MRTG) 15. Investigación de novedades tecnológicas que aporten valor agregado al servicio xDSL prestado por la empresa, tales como dispositivos LAN inalámbricos, VoIP, VPN, seguridad en internet (firewalls, Proxys, cámaras de seguridad). 16. Creación y establecimiento de políticas con respecto al servicio técnico prestado a los clientes. Compañía: IP-NET, C.A. Dd Caracas, Venezuela Cargo: Consultor Comercial 17. Levantamiento de información comercial sobre clientes potenciales en Caracas y técnica sobre el servicio xDSL en Caracas. 18. Mercadeo y Comercialización del servicio xDSL, Hosting y Correo Electrónico. 19. Generación de informes a la Gerencia de Nuevos Negocios, por ejemplo: proyecciones de ventas mensuales, gráficos comparativos de ventas en meses y/o años anteriores, estadísticas del servicio mas vendido por ubicación, por cantidad de PCs conectados, etc. 20. Presentaciones de la empresa y presupuestos a clientes potenciales. 21. Estudio de la competencia en el mercado local. 22. Busqueda de servicios de valor agregado relacionados a la tecnología xDSL para ofrecer a los clientes actuales de la empresa. 1998 – 1999 Industria: TELECOMUNICACIONES Compañía: Telecomunicaciones Movilnet, C.A. Dd Caracas, Venezuela Cargo: Analista de Soporte a Usuarios 1. Instalación, mantenimiento correctivo y preventivo de PC´s. 2. Instalación y soporte de Sistemas Operativos Windows 95, Windows 98 y Windows XP configuración: TCP/IP y DNS. 3. Instalación y soporte en manejadores de BD: Access 2.0, Oracle y emuladores: Reflection y Rumba’95, 4. Configuración de Correo Corporativo: Ccmail, Lotus Notes 4.5 y 4.6, MS Outlook. 5. Instalación y configuración de Interfaz gráfica de usuarios ERP´s: SAP R/3 y People Soft 6. Configuración de acceso a Intranet Movilnet e Internet. 7. Apoyo en Administración de Servidores Windows NT 4.0 y Novell Netware 3.11. 8. Helpdesk oficinas comerciales Movilnet a nivel nacional. 9. Administración Sistema de Clientes telefonía celular CMIS.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/fa6427b1d4458650765345789b59a947/profile/history","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Describe tus tareas en proyectos anteriores, tu rol y valor agregado para cada hito de tu carrera profesional. Cuéntanos cómo tu trabajo le dio valor a cada proyecto en los que hayas colaborado a lo largo del tiempo. 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