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cuento también con otras competencias del área del técnico en sistemas complementarias certificadas por Sena virtual también cuento con varias capacitaciones sustentables a petición del oferente relacionadas con servicio al cliente:

1-SERVICIO AL CLIENTE dentro de mi pasantia como técnico en sistemas sena desarrollada con el Hospital San Antonio del municipio de arbelaéz Cundinamarca implementada por el Sena a todo el personal
2- FUNDAMENTACION DE ENSAMBLE Y MANTENIMIENTO DE COMPUTADORES PARA LOS PROCESOS DE SOPORTE TÉCNICO con énfasis en helpdesk mesa de ayuda implementada por Sena Virtual ademas de otras impartidas por el Sena al personal del hospital en:

3- ATENCIÓN HUMANIZADA EN SERVICIOS DE SALUD
4-ELABORACIÓN DE PLANES DE MEJORAMIENTO PARA EL CLIMA LABORAL
5- COORDINAR EL TALENTO HUMANO Y TRABAJO EN EQUIPO.

Tengo certificadas también las Capacitaciones De La Escuela Nacional De Instructores Rodolfo Martinez Tono del Sena:

1-INDUCCIÓN A PROCESOS PEDAGÓGICOS
2-ASESORÍA PARA EL USO DE LAS TIC EN LA FORMACIÓN
3-APLICACIÓN DE HERRAMIENTAS METODOLÓGICAS EN INVESTIGACIÓN: PROCESOS DE CIENCIA, TECNOLOGÍA E INNOVACIÓN
4-ESTRATEGIAS PEDAGÓGICAS PARA EL DESARROLLO DEL PENSAMIENTO
5-ORIENTACIÓN DE PROCESOS FORMATIVOS A PERSONAS CON DISCAPACIDAD
6-INTERACCIÓN CON PERSONAS CON DISCAPACIDAD
7-DIAGNOSTICO DE COMPETENCIAS DESDE LA INGENIERÍA PEDAGÓGICA.

Considero que tengo Actitud de servicio, empatia con el cliente, ponerme en los zapatos del cliente pero sin omitir los intereses de la compañía, respetar procesos del soporte implementados por la compañía, reportar incidencias de soporte o inquietudes adicionales que el cliente reporte orientado al mejoramiento continuo del soporte, identificar el ámbito o categoría de requerimiento de soporte con mayor incidencia para reportarlo y obtener la mayor información de la compañía para su resolución prioritaria con los clientes ,analizar y detectar las actitudes del cliente que expresan intereses o necesidades especificas que el producto o servicio pueda brindarle para orientar el soporte hacia esos aspectos relevantes que lo lleven a tomar decisiones - disponibilidad de tiempo - voluntad para entrenamiento Y aprendizaje requerido por el oferente.

- herramientas para el teletrabajo: Conexión a Internet 24 x7 4Mb portátil Asus 15.6"- S.O windows 10 - 8gb ram -hdd 1Tb - CD-RW - micrófono incorporado - excelente sistema audio sonic master -Audifonos diadema - office 2007 -Manejo de blogger - wordpress - Behance -photoshop cs3 - adobe flash cs3 - WYSIWYG Web Builder -Adobe reader -Foxit phanthom pdf - soldescot lector de texto - free video call recorder grabación sesiones skype - softwares comunicaciones y soporte skype - teamviewer para soporte remoto - youtube downloader descarga vídeos de youtube - format factory software edición de vídeo - manejo de youtube to mp3 convertir vídeos en audio - manejo de cuentas de correo electrónico- - ambiente campestre propicio para el soporte sin interrupciones ni factores distractores que degraden el servicio.

aceptaría ofertas también en soporte al consumidor ,asistente virtual remoto. y otras áreas por fuera de los limites de mi área profesional.
tambien estoy capacitado para desarrollar proyectos web en wordpress o webbly
proyectos web de muestra:
contrato proyecto real para cliente academia de idiomas de aruba: www.daltonfreelanceenterprisesaruba.com
proyecto practica personal ensayo virtualianet:
https://gutsier-theories.000webhostapp.com
proyecto web para mi negocio actual de distribuidor : http://oasisdelamoda.tk/

FAN PAGES:
proyecto personal : https://www.facebook.com/Oasis-De-La-Moda-138640003345334/
cliente taller de electronica reparacion : https://www.facebook.com/Sonivision-Electronica-111673103892648

Pd: capacitación y acompañamiento y actualización permanentes orientadas a la optimizacion y desarrollo de las competencias como teletrabajador a través de la Academia virtualianet , autorizo indagar sobre mi membresia.

He desarrollado acompañamiento a clientes como comunity manager asesorandolos en creacion de la fan page publicaciones creacion de canal youtube puede ver mi estilo de trabajo en el portfolio","rawText":"Mi nombre es jose ricardo diaz romero ,tengo Experiencia en ventas y asesor pedagógico soy técnico en sistemas Sena Colombia certificado en 2015. cuento también con otras competencias del área del técnico en sistemas complementarias certificadas por Sena virtual también cuento con varias capacitaciones sustentables a petición del oferente relacionadas con servicio al cliente: 1-SERVICIO AL CLIENTE dentro de mi pasantia como técnico en sistemas sena desarrollada con el Hospital San Antonio del municipio de arbelaéz Cundinamarca implementada por el Sena a todo el personal 2- FUNDAMENTACION DE ENSAMBLE Y MANTENIMIENTO DE COMPUTADORES PARA LOS PROCESOS DE SOPORTE TÉCNICO con énfasis en helpdesk mesa de ayuda implementada por Sena Virtual ademas de otras impartidas por el Sena al personal del hospital en: 3- ATENCIÓN HUMANIZADA EN SERVICIOS DE SALUD 4-ELABORACIÓN DE PLANES DE MEJORAMIENTO PARA EL CLIMA LABORAL 5- COORDINAR EL TALENTO HUMANO Y TRABAJO EN EQUIPO. Tengo certificadas también las Capacitaciones De La Escuela Nacional De Instructores Rodolfo Martinez Tono del Sena: 1-INDUCCIÓN A PROCESOS PEDAGÓGICOS 2-ASESORÍA PARA EL USO DE LAS TIC EN LA FORMACIÓN 3-APLICACIÓN DE HERRAMIENTAS METODOLÓGICAS EN INVESTIGACIÓN: PROCESOS DE CIENCIA, TECNOLOGÍA E INNOVACIÓN 4-ESTRATEGIAS PEDAGÓGICAS PARA EL DESARROLLO DEL PENSAMIENTO 5-ORIENTACIÓN DE PROCESOS FORMATIVOS A PERSONAS CON DISCAPACIDAD 6-INTERACCIÓN CON PERSONAS CON DISCAPACIDAD 7-DIAGNOSTICO DE COMPETENCIAS DESDE LA INGENIERÍA PEDAGÓGICA. Considero que tengo Actitud de servicio, empatia con el cliente, ponerme en los zapatos del cliente pero sin omitir los intereses de la compañía, respetar procesos del soporte implementados por la compañía, reportar incidencias de soporte o inquietudes adicionales que el cliente reporte orientado al mejoramiento continuo del soporte, identificar el ámbito o categoría de requerimiento de soporte con mayor incidencia para reportarlo y obtener la mayor información de la compañía para su resolución prioritaria con los clientes ,analizar y detectar las actitudes del cliente que expresan intereses o necesidades especificas que el producto o servicio pueda brindarle para orientar el soporte hacia esos aspectos relevantes que lo lleven a tomar decisiones - disponibilidad de tiempo - voluntad para entrenamiento Y aprendizaje requerido por el oferente. - herramientas para el teletrabajo: Conexión a Internet 24 x7 4Mb portátil Asus 15.6"- S.O windows 10 - 8gb ram -hdd 1Tb - CD-RW - micrófono incorporado - excelente sistema audio sonic master -Audifonos diadema - office 2007 -Manejo de blogger - wordpress - Behance -photoshop cs3 - adobe flash cs3 - WYSIWYG Web Builder -Adobe reader -Foxit phanthom pdf - soldescot lector de texto - free video call recorder grabación sesiones skype - softwares comunicaciones y soporte skype - teamviewer para soporte remoto - youtube downloader descarga vídeos de youtube - format factory software edición de vídeo - manejo de youtube to mp3 convertir vídeos en audio - manejo de cuentas de correo electrónico- - ambiente campestre propicio para el soporte sin interrupciones ni factores distractores que degraden el servicio. aceptaría ofertas también en soporte al consumidor ,asistente virtual remoto. y otras áreas por fuera de los limites de mi área profesional. tambien estoy capacitado para desarrollar proyectos web en wordpress o webbly proyectos web de muestra: contrato proyecto real para cliente academia de idiomas de aruba: www.daltonfreelanceenterprisesaruba.com proyecto practica personal ensayo virtualianet: https://gutsier-theories.000webhostapp.com proyecto web para mi negocio actual de distribuidor : http://oasisdelamoda.tk/ FAN PAGES: proyecto personal : https://www.facebook.com/Oasis-De-La-Moda-138640003345334/ cliente taller de electronica reparacion : https://www.facebook.com/Sonivision-Electronica-111673103892648 Pd: capacitación y acompañamiento y actualización permanentes orientadas a la optimizacion y desarrollo de las competencias como teletrabajador a través de la Academia virtualianet , autorizo indagar sobre mi membresia. 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