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Fev/2013 a Fev/2015
 Graduação em Administração - Faculdade de Ciências Humanas de Cruzeiro
Julho/2007 a Dezembro/2011
EXPERIÊNCIA PROFISSIONAL
Empresa: Instituto Sapiens Setembro/2017 a Abril de 2019
Área: Prestação de Serviços Educacionais e Clínica odontológica
Cargo: Analista Administrativo
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 Responsável pela avaliação de curriculum, entrevistas e seleção.
 Responsável pelo gerenciamento de banco de horas.
 Responsável pelas atividades do departamento financeiro:
 Contas a pagar e a receber;
 Faturamento;
 Fechamento de Caixa.
 Análise de Orçamento e responsável pela solicitação de compras.
 Cálculo de Comissões dos prestadores de serviço.
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 Negociações de diferentes formas de pagamento;
 Realização de cobranças.
 Elaboração de contratos.
 Responsável por implementar melhorias nos processos como:
 Provisão para 13º, férias, rescisões etc.;
 Novos relatórios financeiros no sistema para controle de resultado mensal da empresa e
úteis nas tomadas de decisão.
 Reuniões mensais para análise dos resultados.
 Sistema de premiações aos funcionários para reduzir o número de retrabalhos e
consequentemente prejuízos financeiros.
 Aproximar os empreendedores do negócio ao Sebrae para que pudessem aprender mais
sobre gestão e facilitar a abertura para novas ideias.
Empresa: Gapi Lavanderia e Comercio Ltda Dez/2010 até Dez/2016
Área: Prestação de Serviço de Lavanderia Industrial
Cargo: Gerente Administrativo
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 Responsável pela avaliação de curriculum, entrevistas e seleção.
 Desenvolvimento e implantação de roteiros para entrevistas.
 Responsável pelas entrevistas de desligamento e elaboração de relatório.
 Gestão do sistema de ponto eletrônico Secullum.
 Elaboração de novas estratégias para redução de erros em produção.
 Indicadores para premiação.
 Avaliação por competências para perfis e cargos.
 Responsável pelas atividades do departamento financeiro:
 Faturamento;
 Fechamento de caixa;
 Contas a pagar e a receber;
 Conciliação bancária.
 Responsável pelo relacionamento de pós-vendas com clientes pessoa física e jurídica.
 Elaboração de estratégias para redução de inadimplência:
 Negociações de forma de pagamento com clientes pessoa física e pessoa jurídica;
 Elaboração de contratos de prestação de serviço;
 Reuniões presenciais com clientes pessoa jurídica para negociar a melhor forma de
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 Elaboração e controle de rols de prestação de serviço que comprovam o serviço prestado.
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