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Mis objetivos son los siguientes:
Poder desarrollarme en una empresa con la posibilidad de crecimiento a nivel profesional de conocimientos como también en la parte humana pero por sobre todo dentro de un clima laboral agradable

Specialties: Comercio exterior, ventas, perfil comercial , tareas administrativas varias.","rawText":"Objetivos: Mis objetivos son los siguientes: Poder desarrollarme en una empresa con la posibilidad de crecimiento a nivel profesional de conocimientos como también en la parte humana pero por sobre todo dentro de un clima laboral agradable Specialties: Comercio exterior, ventas, perfil comercial , tareas administrativas varias.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/3d60b3d89244971e45d2d6fc0892e48e/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Experiencia Laboral
Marzo2014 – actualidad: Venta de repuestos y accesorios traídos desde Miami, importador oficial
Kawasaki, Honda Suzuki, Yamaha. Puesto Socio responsable de ventas.
2011- Desde Agosto – Enero 2014 Consultor de la firma BGH realizando tareas de trade marketing y estudio de mercado en puntos fijos tanto de la firma como de la competencia, en 4 categorías, NOTEBOOK, ULTRABOOK, AIO y TABLETS. Gestión de ploteos, negociación de espacio y muebles de la marca. Negociación para compras con Gerentes y Regionales por quiebre de Stock. Consultor de notebooks de la línea POSITIVO BGH con capacitación constante en tecnología, procesadores Intel, AMD, antivirus Norton internet Security, capacitación Microsoft Windows 8.

2008 – 2011 Analista Sénior en empresa multinacional que brinda soluciones informáticas.
Asistencia y resolución remota al cliente mediante manejo de diferentes herramientas de incidencia interna, herramientas de gestión y administración de usuarios y equipos. Resolución de incidencias de conectividad, monitoreo y control de servicios varios en equipos del cliente
Seguimiento de incidentes pendientes y gestión de eventuales reclamos – Manejo de consultas y atención al cliente interno /externo de IBM en primer y segundo nivel.
Help Desk –Monitoreo de servidores y routers –Resolución de incidentes y derivación – Gestión y configuraron de los usuarios a Acceso Remoto
Derivación de Gestiones Operativas (cambio de bodegas, Impresora Fiscal, Casos Workflow) –Actualización de Módulos (menú clientes, saldos prepagos, limite de crédito, impresión de etiquetas, control puesto clientes, conciliaciones etc.

2004- 2007 Asesor – Supervisor - Atento S.A.
Asesoramiento y servicio postventa para distintos clientes (ej. campaña General Motors, Suzuki, Isuzu y línea de Chevrolet)
Sistema Siebel v.7.5
Atención al cliente - consultas y derivación de casos a 2do nivel - Gestión de reclamos al sector correspondiente. Manejo de herramientas de incidencia y métricas internas
Idioma ingles y portugués oral/escrito

Enero – Abril 2004 Administrativo comercial - Marpa S.A.
Tareas administrativas comerciales - Promoción y merchandising de productos de marca - Cobranzas - Trámites bancarios - Logística y entrega de mercaderías.

1999 - 2000 Administrativo - D.I.B.A. Dirección de Bienestar de la Armada Edificio Libertad (Estado Mayor de la Armada)
Tareas administrativas del sector - Manejo de PC Windows, Word, Excel, PowerPoint -Data entry en Sistema Presmed - Contralor del gasto sanitario - Liquidación de prestaciones médicas -Facturación y auditación con NN

1997 – 1998 Vendedor / Asesor comercial - Am Racing: Agencia de motos y cuatriciclos
Venta y atención al público. Encargado de agencia –Control mercaderías – stock- Manejo cierre/aper caja –

1996 – 1997 Ejecutivo de cuenta - Phebus S.A. Medicina privada
Venta, promoción y asesoramiento al cliente de planes de medicina. Tareas administrativas varias.

1994- 1995 Administrativo Jr.- Marcas & Marcas Agencia automotriz
Tareas administrativas junior para agencia multimarca.

Cursos/Capacitaciones /Certificaciones
2014 - Curso de Ventas por internet certif. En la Cámara Argentina de Comercio
2004 /07 - capacitación en Sistema SIEBEL (v 7.5)
2003/04 - curso de Administración de Consorcios – (Certif.)
1997/98 - capacitación en Ventas","rawText":"Experiencia Laboral Marzo2014 – actualidad: Venta de repuestos y accesorios traídos desde Miami, importador oficial Kawasaki, Honda Suzuki, Yamaha. Puesto Socio responsable de ventas. 2011- Desde Agosto – Enero 2014 Consultor de la firma BGH realizando tareas de trade marketing y estudio de mercado en puntos fijos tanto de la firma como de la competencia, en 4 categorías, NOTEBOOK, ULTRABOOK, AIO y TABLETS. Gestión de ploteos, negociación de espacio y muebles de la marca. Negociación para compras con Gerentes y Regionales por quiebre de Stock. Consultor de notebooks de la línea POSITIVO BGH con capacitación constante en tecnología, procesadores Intel, AMD, antivirus Norton internet Security, capacitación Microsoft Windows 8. 2008 – 2011 Analista Sénior en empresa multinacional que brinda soluciones informáticas. Asistencia y resolución remota al cliente mediante manejo de diferentes herramientas de incidencia interna, herramientas de gestión y administración de usuarios y equipos. Resolución de incidencias de conectividad, monitoreo y control de servicios varios en equipos del cliente Seguimiento de incidentes pendientes y gestión de eventuales reclamos – Manejo de consultas y atención al cliente interno /externo de IBM en primer y segundo nivel. Help Desk –Monitoreo de servidores y routers –Resolución de incidentes y derivación – Gestión y configuraron de los usuarios a Acceso Remoto Derivación de Gestiones Operativas (cambio de bodegas, Impresora Fiscal, Casos Workflow) –Actualización de Módulos (menú clientes, saldos prepagos, limite de crédito, impresión de etiquetas, control puesto clientes, conciliaciones etc. 2004- 2007 Asesor – Supervisor - Atento S.A. 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Tareas administrativas comerciales - Promoción y merchandising de productos de marca - Cobranzas - Trámites bancarios - Logística y entrega de mercaderías. 1999 - 2000 Administrativo - D.I.B.A. Dirección de Bienestar de la Armada Edificio Libertad (Estado Mayor de la Armada) Tareas administrativas del sector - Manejo de PC Windows, Word, Excel, PowerPoint -Data entry en Sistema Presmed - Contralor del gasto sanitario - Liquidación de prestaciones médicas -Facturación y auditación con NN 1997 – 1998 Vendedor / Asesor comercial - Am Racing: Agencia de motos y cuatriciclos Venta y atención al público. Encargado de agencia –Control mercaderías – stock- Manejo cierre/aper caja – 1996 – 1997 Ejecutivo de cuenta - Phebus S.A. Medicina privada Venta, promoción y asesoramiento al cliente de planes de medicina. Tareas administrativas varias. 1994- 1995 Administrativo Jr.- Marcas & Marcas Agencia automotriz Tareas administrativas junior para agencia multimarca. 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