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Creadora de ContenidoFreelance y Travel Blogger en Intraveltica.com :
Especialidad: redacción de posts, edición de fotografía, administración de redes sociales, manejo y curación de contenido en Instagram y Facebook.

Noviembre 2018- Actualmente
Asistente Virtual Freelance
Especialidad: creación de contenidos bilingues inglés y español), elaboración de sitios web a través de Wordpress, community management, manejo de redes sociales, traducción de contenidos (ENG/ESP), planeación e itinerarios de viaje y servicio al cliente.

Agosto de 2016- Noviembre 2018
Desarrolladora de e-Learning en Intel Corporation:
Especialidad: Diseño Instruccional y Desarrollo de Módulos de e-Learning a través de herramientas de autoría como Adobe Captivate y Articulate Storyline. Edición de video con Camtasia. Publicación y mantenimiento de módulos en el Sistema de Manejo de Aprendizaje SABA (o Learning Management System, LMS, por sus siglas en inglés). Servicio al cliente y troubleshooting a través de email. Auditoría de Calidad de Módulos creados por otros desarrolladores instruccionales para asegurar su correcto funcionamiento en el sistema y adaptarlos a los estándares calidad. Manejo y elaboración de documentación relacionada a estándares de calidad para el desarrollo de contenido.

Enero 2015-Julio 2016
Training Specialist en Intel Corporation
Especialidad: Servicio al cliente y troubleshooting a través de email para clientes internos. Manejo de salas de entrenamiento. Elaboración de ofertas para clases corporativas y asignación de recursos (salas, instructores y horarios). Implementación y coordinación logística de nuevos programas de aprendizaje a nivel global, en conjunto con equipos ubicados en 3 zonas geográficas.

Diciembre 2011- Diciembre 2014
Especialista de Recursos Humanos en Intel Corporation
Especialidades: Servicio al cliente a través de canales de chat, teléfono y tiquetes eléctronicos para empleados de Intel a nivel global en tópicos concernientes a Recursos Humanos. Resolución de consultas acerca de Beneficios Médicos, Programa de Acciones, Entrenamiento, Planilla, Incapacidades, Reembolsos, Tarjetas de Viaje Corporativas y otros. Manejo de escalaciones y flujo de solicitudes (Queue Management).

Diciembre 2010-Diciembre 2011
Especialista en Comunicación Interna en Intel Corporation
Especialidades: Coordinación de comunicaciones corporativas en los diferentes canales disponibles en el site de Costa Rica, como pizarras informativas, boletines electrónicos bisemanales, volantes, portales electrónicos y otros. Seguimiento y coordinación de entregables de comunicación como reportajes, noticias, y materiales gráficos. Redacción de contenidos bilingues. Coordinación de eventos y charlas a nivel de site.","rawText":"Noviembre 2018- Actualmente Creadora de ContenidoFreelance y Travel Blogger en Intraveltica.com : Especialidad: redacción de posts, edición de fotografía, administración de redes sociales, manejo y curación de contenido en Instagram y Facebook. Noviembre 2018- Actualmente Asistente Virtual Freelance Especialidad: creación de contenidos bilingues inglés y español), elaboración de sitios web a través de Wordpress, community management, manejo de redes sociales, traducción de contenidos (ENG/ESP), planeación e itinerarios de viaje y servicio al cliente. Agosto de 2016- Noviembre 2018 Desarrolladora de e-Learning en Intel Corporation: Especialidad: Diseño Instruccional y Desarrollo de Módulos de e-Learning a través de herramientas de autoría como Adobe Captivate y Articulate Storyline. Edición de video con Camtasia. Publicación y mantenimiento de módulos en el Sistema de Manejo de Aprendizaje SABA (o Learning Management System, LMS, por sus siglas en inglés). Servicio al cliente y troubleshooting a través de email. Auditoría de Calidad de Módulos creados por otros desarrolladores instruccionales para asegurar su correcto funcionamiento en el sistema y adaptarlos a los estándares calidad. Manejo y elaboración de documentación relacionada a estándares de calidad para el desarrollo de contenido. Enero 2015-Julio 2016 Training Specialist en Intel Corporation Especialidad: Servicio al cliente y troubleshooting a través de email para clientes internos. Manejo de salas de entrenamiento. Elaboración de ofertas para clases corporativas y asignación de recursos (salas, instructores y horarios). Implementación y coordinación logística de nuevos programas de aprendizaje a nivel global, en conjunto con equipos ubicados en 3 zonas geográficas. Diciembre 2011- Diciembre 2014 Especialista de Recursos Humanos en Intel Corporation Especialidades: Servicio al cliente a través de canales de chat, teléfono y tiquetes eléctronicos para empleados de Intel a nivel global en tópicos concernientes a Recursos Humanos. Resolución de consultas acerca de Beneficios Médicos, Programa de Acciones, Entrenamiento, Planilla, Incapacidades, Reembolsos, Tarjetas de Viaje Corporativas y otros. Manejo de escalaciones y flujo de solicitudes (Queue Management). 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