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o Promote and Review quality documentation in compliance with regulatory local standards for Brazil, México, Chile and Argentina.
o Verify vendors information’s accuracy in Aravo and SAP
o Support Nike’s internal requesters in the registering/updating process for new or existing Vendors in Aravo thru email, service desk, chat or phone calls.
o Support Nike’s external Vendors in the registering/updating process in Aravo thru email, service desk or phone calls.
o Manage Service Desk (LatAm Vendor Portal Support)
o Report the activity flow to ensure the quality and accuracy of the data and to create consistencies in data classification, structure and organization for Nike LatAm.
o Identify and eliminate vendor’s duplicates in Nike’s internal system.
o Develop processes and tools to improve performance results.
Brazil’s Customer Service/Data Analyst at Avnet (08/2015 – 09/2016)
o Provide on-going support to the sales team by working on Open Order Reports for Brazilian clients.
o Quoting and booking for Brazil and Mexico’s clients.
o Tracking and supporting invoicing process in SAP
o Expediting, pulling in and pushing out purchase order’s dates on clients demands in SAP
o Team work with sales staff to find innovative solutions, to improve overall operations and client satisfaction.
o Team work with warehouse staff to assure on time deliveries
o Act as point-of-contact between Sales, Programming Center and warehouse in the purchasing – delivering process
Director’s Assistant at Instituto de Procesos Humanos y Gestalt
(01/2014 – 07/2015)
o Give information to regular and potential clients in person or thru email and phone calls.
o Event management.
o Petty Cash Funds management.
o Purchasing/logistics activities.
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