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Tengo experiencia en:
*Soporte y atención de clientes
*Ejecutivo de cuentas y ventas
*Telemarketing
*Transcripción de audio y vídeo
*Traducción básica de Ingles a español.

Considero que una atención al cliente excepcional es esencial para conseguir el éxito, estoy motivada para aplicar una fuerte ética laboral, con mis aptitudes y habilidades para conseguir los objetivos de la empresa a la cual pertenezca, así como la satisfacción del cliente, mis compañeros empleados y mi propia satisfacción al saber que logro esos objetivos.

Estoy muy feliz de poder trabajar desde casa, aunque estoy dispuesta a tomar alguna oportunidad laboral que me permita desarrollarme aun mas como persona y profesional en alguna empresa de fija.","rawText":"¡Hola! gracias por visitar mi perfil, estoy iniciando en la forma de trabajo freelance. Tengo experiencia en: *Soporte y atención de clientes *Ejecutivo de cuentas y ventas *Telemarketing *Transcripción de audio y vídeo *Traducción básica de Ingles a español. Considero que una atención al cliente excepcional es esencial para conseguir el éxito, estoy motivada para aplicar una fuerte ética laboral, con mis aptitudes y habilidades para conseguir los objetivos de la empresa a la cual pertenezca, así como la satisfacción del cliente, mis compañeros empleados y mi propia satisfacción al saber que logro esos objetivos. Estoy muy feliz de poder trabajar desde casa, aunque estoy dispuesta a tomar alguna oportunidad laboral que me permita desarrollarme aun mas como persona y profesional en alguna empresa de fija.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/1b5b2d4a0069b28b7cdd4b253b4aec9c/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"Trabajo FREELANCE actual como:

Asistente virtual:
*Recibir las llamadas
*Recibir y contestar e-mails
*Realizar encuestas a clientes
*Hacer labores de telemarketing
*Ofrecer información sobre la empresa
*Enviar y recibir correspondencia
*Control de la agenda del contratante
*Archivar documentos

Asistencia al cliente:
A través de chat, correo electrónico o teléfono
*Para atender consultas de clientes y futuros clientes.
*Responder las quejas y ofrecer soluciones.
*Explicar cómo contratar o utilizar un producto o servicio.

Transcriptor:
Dejar constancia por escrito de algo que se ha dicho en audio o video, como lo es el contenido de una conferencia, entrevista, estudio, representación artística o discurso.
*Transcripción literal
*Transcripción natural.
Entrego los documentos digitalizados en formato Microsoft Word, Adobe PDF o cualquier otro que nos solicite el cliente, siempre y cuando sea un formato estándar.

Traducción:
Traducción básica profesional de ingles al español

Empleos Anteriores:

Empresa: First Cash Financial Services, Inc.
Cargo: Manager in training (MIT)
Periodo: Marzo de 2015 – diciembre de 2015
---------------------------------------------------------------------------------------------
Empresa: Dollar Rent a Car
Cargo: Ejecutiva de Cuenta, Ventas, Servicio al cliente
Periodo: Diciembre de 2011 – Marzo de 2015
---------------------------------------------------------------------------------------------
Empresa: NAD Global
Cargo: Ejecutivo de cuenta Importación y Exportación
Periodo: Octubre de 2010 – abril de 2011
---------------------------------------------------------------------------------------------
Empresa: Efectivale S.A DE C.V
Cargo: Coordinación de afiliaciones y servicio al cliente
Periodo: Octubre de 2009– abril de 2010
---------------------------------------------------------------------------------------------
Empresa: Grupo Autofin Monterrey
Cargo: Operadora de Telemarketing
Periodo: Marzo de 2008 – Octubre de 2009
---------------------------------------------------------------------------------------------
Empresa: Hotel Galería Plaza Veracruz (antes Hotel Puerta del Sol)
Cargo: Agente de atención telefónica nocturna
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