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Bitrix24 and Chatbot integration

Published on the March 12, 2024 in IT & Programming

About this project

Open

I work with the CRM Bitrix24 to manage the operations at our company. We are developing a Chatbot + Omnichannel at the Huggy platform. We need to integrate both platforms, accomplishing the following tasks:
- Get the order id sent by the client in the chatbot, search for it on Bitrix24 and return the order status in the chatbot.
- Send data from Huggy to Bitrix24, like average response time from an agent, as well as the satisfaction survey grade.

Here we have the docs for Huggy: https://developers.huggy.io/API/api-v3.html
And here for Bitrix24: https://training.bitrix24.com/rest_help/

Project overview

Here we have the docs for Huggy: https://developers.huggy.io/API/api-v3.html And here for Bitrix24: https://training.bitrix24.com/rest_help/

Category IT & Programming
Subcategory Web development
What is the scope of the project? Medium-sized change
Is this a project or a position? Project
I currently have I have specifications
Required availability As needed
API Integrations Other (Other APIs)
Roles needed Developer

Delivery term: March 25, 2024

Skills needed

JavaScript MySQL PHP API

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