Evaluating bids

Programador en Php Laravel para desarrolar softwre para un Call Center usando la Api de Twilio

Published on the April 13, 2017 in IT & Programming

About this project

Open

Necesito desarrollar una plataforma para un CallCenter. Debe usar el api de twilio para recibir llamadas, hacer llamadas, recibir y enviar sms y mms, notificaciones por sms y mms, grabar las conversaciones, hacer desvio de llamadas, usar funciones de conferencia, video-conferencias.

Gestionar diversos numeros de telefono
Funciones de Chat integradas
Recordatorios para clientes via SMS
Recibir llamadas Browser to Browser
Conference & Broadcast
Learn how to use Twilio's conference features and rest api to build a conference line with advanced controls. Additionally learn how to build a voice broadcast system as part of this Rapid Response application.

Dynamic Call Center
Create a seamless customer service experience by assigning callers to specialized agents within your call center. With Twilio TaskRouter, you no longer have to handle the complicated task workflow features necessary to build a dynamic call center. Learn how in this tutorial.



IVR: Screening & Recording
IVRs (interactive voice response) are automated phone systems that can facilitate communication between callers and businesses. In this tutorial you will learn how to screen and send callers to voicemail if an agent is busy.

sms and mms marketing notifications
allow fans to subscribe for sms and mms updates for a marketing campaign. Control how and when notifications are sent through an administrative interface.

Warm Transfer
Have you ever been disconnected from a support call while being transferred to another support agent? Warm transfer eliminates this problem. Using Twilio powered warm transfers your agents will have the ability to conference in another agent in realtime.

Browser Dialer
Learn how to make phone calls from your browser using Twilio Client and popular JavaScript frameworks

Category IT & Programming
Subcategory Web development
What is the scope of the project? Create a new custom site
Is this a project or a position? Project
I currently have I have specifications
Required availability As needed
Experience in this type of projects No (I haven’t managed this kind of project before)
API Integrations Other (Other APIs)
Roles needed Developer

Delivery term: Not specified

Skills needed