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","searchLinkUrl":"https://www.workana.com/jobs?country=CO"},"completedProjectsForView":"2","dangerouslyWillBeRenderAsHtml_description":"Líder con amplia experiencia y conocimientos tecnológicos para diseñar, construir y liderar proyectos de innovación con énfasis en la transformación digital y con el objetivo de apoyar el cumplimiento de la estrategia de la organización. Con experiencia en el desarrollo de personas y liderazgo de equipos de trabajo de alto desempeño para la solución de problemas, apoyados en las personas, procesos y tecnología, con un excelente relacionamiento con las unidades de negocio, clientes y proveedores.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 25.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"May 07, 2024 11:17","lastActiveLoginRelative":"2 hours ago","registeredSinceRelativeToUser":"November 30, 2022 16:10","registeredSinceRelative":"Last year","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Active Directory (+10 years)","anchorLink":"https://www.workana.com/en/hire/active-directory","isCertified":false,"title":"Active Directory - Freelancers"},{"anchorText":"Microsoft Office365 (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office365","isCertified":false,"title":"Microsoft Office365 - Freelancers"},{"anchorText":"Microsoft Windows Server (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-windows-server","isCertified":false,"title":"Microsoft Windows Server - Freelancers"},{"anchorText":"Power BI (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/power-bi","isCertified":false,"title":"Power BI - Freelancers"},{"anchorText":"Google GSuite (+10 years)","anchorLink":"https://www.workana.com/en/hire/google-gsuite","isCertified":false,"title":"Google GSuite - Freelancers"},{"anchorText":"Microsoft Sharepoint (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-sharepoint","isCertified":false,"title":"Microsoft Sharepoint - Freelancers"},{"anchorText":"Microsoft Exchange (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-exchange","isCertified":false,"title":"Microsoft Exchange - Freelancers"},{"anchorText":"SQL Server (+10 years)","anchorLink":"https://www.workana.com/en/hire/sql-server","isCertified":false,"title":"SQL Server - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/40510e92395162b4301c92b31a421697","profileLogoUrl":"https://cf.workana.com/logos/17b50f1a713939374ce29b29b6a4fd82/cj/Foto3x4_160_160.jpg","profileName":"Alexandra R.","hash":"40510e92395162b4301c92b31a421697","roleName":"Administrative assistant","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Premium Membership","size":"small","position":"","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Colombia","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=CO"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"Profesional en Ingeniera Industrial con Especialización en Gerencia de Proyectos, mas de 14 años de experiencia en diferentes organizaciones, en el área administrativa, procesos, producción, brindando soporte a clientes internos y externos y gestionando procesos de entrada de datos, ejecutando auditorias y mejoras de procesos.
Durante la Pandemia tuve la oportunidad de iniciar con el trabajo Remoto y me pareció la mejor opción para continuar mi carrera laboral.
Estoy segura de que puedo ayudarle a reducir el tiempo y los costes en la entrada de datos y el servicio al cliente, mejoramiento de procesos, investigación de mercados, investigaciones, presentación de informes, calculo de indicadores, manejo de estadísticas.
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- Documentar procedimientos y procesos
- Brindar un servicio al cliente excepcional
- Utilizar herramientas de automatización para agilizar los procesos
- Trabajar de forma independiente y bajo presión
- Redactar y revisar Estudios de investigación.
- Elaboración de informes gerenciales.
- Elaboración de Estadísticas.
- Manejo Logístico
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","searchLinkUrl":"https://www.workana.com/jobs?country=CO"},"completedProjectsForView":"6","dangerouslyWillBeRenderAsHtml_description":"⛱️⏪⏪ ESP ⏩⏩⛱️
¡Hola! ☀️ Soy un apasionado profesional que se destaca por la eficiencia y atención a los detalles en cada tarea que asumo. Con una formación sólida en Ingeniería Química ⚗️ de la Universidad de La Sabana y una destacada trayectoria en asistencia administrativa y análisis de calidad, mi objetivo es maximizar la eficiencia y fomentar la excelencia en cada proyecto que emprendo.
Mi experiencia incluye una variedad de roles en diferentes sectores, incluyendo el de atención al cliente, donde me he destacado por proporcionar un servicio excepcional y superar constantemente las metas del cliente. Como Analista de Calidad en Teleperformance, recibí el premio TOP STARS en Febrero 2023 ✨ por mi enfoque proactivo en la mejora de los procesos y la generación de informes basados en datos.
Mi experiencia en la implementación de infraestructuras tecnológicas⛓️⬆️, junto con mi habilidad para administrar bases de datos ⌨️️️️️️️️y mejorar los procedimientos administrativos✒️️️️️️️️️, hacen que sea un excelente candidato para roles que requieran precisión y habilidades de gestión eficaz.
Mis habilidades de comunicación están acentuadas por mi dominio del español, inglés y portugués intermedio, que me permiten conectar con una amplia gama de clientes ㊗️ y colaboradores en todo el mundo. ⛰️️️️️️️️️️️ Soy capaz de trabajar de manera eficaz⏱️ para resolver problemas y mejorar la satisfacción del cliente.
Considero que la mejora continua ⛹️ es esencial para el crecimiento y éxito en cualquier área, por lo que siempre busco nuevas formas de aprender y desarrollar mis habilidades. ☝️Ya sea asumiendo desafíos en ingeniería química, enfocándome en la atención al cliente o realizando tareas de asistencia administrativa, estoy dedicado a superar las expectativas y agregar valor a su equipo.
Por último, pero no menos importante, mi enfoque centrado en la calidad ❇️ y mi habilidad para analizar e implementar cambios ⚒️️️ basados en datos me permiten contribuir eficazmente a los objetivos de cualquier organización.
Espero tener la oportunidad de colaborar y contribuir al éxito de su proyecto. ☀️ ¿Hablamos pronto?
⭐Habilidades clave:
✅ Liderazgo de equipos ✊
☑️ Gestión de proyectos ☝️
✅ Análisis financiero ➕➖
☑️ Gestión de tareas ⏳
✅ Servicio centrado en el cliente ❤️
☑️ Resolución de incidencias ⚠️
✅ Adaptabilidad ↔️
☑️ Comunicación ✉️
✅ Gestión del tiempo ⏰
☑️ Desarrollo de programas✍️
✅ Microsoft Office ⌨️
☑️ Microsoft Excel ⛓️
✅ Trabajo en equipo ☕️
☑️ Planificación estratégica⏩
✅ Investigación y desarrollo ⚗️️️
☑️ Microsoft PowerPoint ⚪️
✅ Kustomer, Guru, Playvox, Zendesk⚙️
---------------------------------------------------------------------------------
⛰️️️️️️️️️️️⏪⏪ ENG ⏩⏩⛰️️️️️️️️️️️
Hello! ☀️ I am a passionate professional known for efficiency and attention to detail in every task I undertake. With a solid background in Chemical Engineering ⚗️ from La Sabana University and a remarkable record of accomplishment in administrative assistance and quality analysis, my aim is to maximize efficiency and foster excellence in each project I take on.
My experience spans various roles in different sectors, including customer service, where I excel in providing exceptional service and consistently surpassing client goals. As a Quality Analyst at Teleperformance, I received the TOP STARS award in February 2023 ✨ for my proactive approach to process improvement and data-driven reporting.
My expertise in implementing technological infrastructures⛓️⬆️, coupled with my database management skills⌨️️️️️️️️, and proficiency in enhancing administrative procedures✒️️️️️️️️️, make me an excellent fit for roles that demand precision and effective management skills.
With strong communication abilities in Spanish, English, and intermediate Portuguese, I can connect with a diverse range of clients ㊗️ and collaborators worldwide. ⛰️️️️️️️️️️️ I work efficiently⏱️ to resolve issues and enhance customer satisfaction.
Continuous improvement ⛹️ is crucial for growth and success in any field, so I constantly seek new ways to learn and develop my skills. ☝️ Whether tackling challenges in chemical engineering, focusing on customer care, or performing administrative tasks, I am dedicated to exceeding expectations and adding value to your team.
Last but not least, my quality-focused approach ❇️ and ability to analyze and implement data-driven changes ⚒️️️ allow me to effectively contribute to any organization's objectives.
I look forward to the opportunity to collaborate and contribute to the success of your project. ☀️ Shall we talk soon?
⭐Key Skills:
✅ Team Leadership ✊
☑️ Project Management ☝️
✅ Financial Analysis ➕➖
☑️ Task Management ⏳
✅ Customer-Centric Service ❤️
☑️ Incident Resolution ⚠️
✅ Adaptability ↔️
☑️ Communication ✉️
✅ Time Management ⏰
☑️ Program Development✍️
✅ Microsoft Office ⌨️
☑️ Microsoft Excel ⛓️
✅ Teamwork ☕️
☑️ Strategic Planning⏩
✅ Research and Development ⚗️️️
☑️ Microsoft PowerPoint ⚪️
✅ Kustomer, Guru, Playvox, Zendesk⚙️
---------------------------------------------------------------------------------
☘️️⏪⏪ POR ⏩⏩☘️️
Olá! ☀️ Sou um profissional apaixonado que se destaca pela eficiência e atenção aos detalhes em cada tarefa que assumo. Com uma formação sólida em Engenharia Química ⚗️ pela Universidade de La Sabana e uma trajetória destacada em assistência administrativa e análise de qualidade, meu objetivo é maximizar a eficiência e fomentar a excelência em cada projeto que empreendo.
Minha experiência abrange várias funções em diferentes setores, incluindo o atendimento ao cliente, onde me destaco em fornecer um serviço excepcional e superar constantemente as metas do cliente. Como Analista de Qualidade na Teleperformance, recebi o prêmio TOP STARS em fevereiro de 2023 ✨ por minha abordagem proativa na melhoria de processos e relatórios baseados em dados.
Minha experiência na implementação de infraestruturas tecnológicas⛓️⬆️, juntamente com minha habilidade em gerenciar bancos de dados⌨️️️️️️️️, e a proficiência em aprimorar procedimentos administrativos✒️️️️️️️️️, me tornam um excelente candidato para funções que exigem precisão e habilidades eficazes de gerenciamento.
Com habilidades avançadas de comunicação em espanhol, inglês e português intermediário, posso me conectar com uma ampla gama de clientes ㊗️ e colaboradores em todo o mundo. ⛰️️️️️️️️️️️ Trabalho de forma eficiente⏱️ para resolver problemas e aprimorar a satisfação do cliente.
A melhoria contínua ⛹️ é crucial para o crescimento e sucesso em qualquer área, por isso busco constantemente novas formas de aprender e desenvolver minhas habilidades. ☝️ Seja enfrentando desafios em engenharia química, focando no atendimento ao cliente ou realizando tarefas administrativas, estou dedicado a superar expectativas e agregar valor à sua equipe.
Por último, mas não menos importante, minha abordagem focada na qualidade ❇️ e minha habilidade em analisar e implementar mudanças baseadas em dados ⚒️️️ me permitem contribuir efetivamente para os objetivos de qualquer organização.
Estou ansioso para a oportunidade de colaborar e contribuir para o sucesso do seu projeto. ☀️ Vamos conversar em breve?
⭐Habilidades chave:
✅ Liderança de equipe ✊
☑️ Gerenciamento de projetos ☝️
✅ Análise financeira ➕➖
☑️ Gerenciamento de tarefas ⏳
✅ Serviço centrado no cliente ❤️
☑️ Resolução de incidentes ⚠️
✅ Adaptabilidade ↔️
☑️ Comunicação ✉️
✅ Gerenciamento do tempo ⏰
☑️ Desenvolvimento de programas✍️
✅ Microsoft Office ⌨️
☑️ Microsoft Excel ⛓️
✅ Trabalho em equipe ☕️
☑️ Planejamento estratégico⏩
✅ Pesquisa e desenvolvimento ⚗️️️
☑️ Microsoft PowerPoint ⚪️
✅ Kustomer, Guru, Playvox e Zendesk⚙️","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"gold","hourlyRate":"USD 15.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"May 01, 2024 04:39","lastActiveLoginRelative":"6 days ago","registeredSinceRelativeToUser":"August 13, 2022 14:28","registeredSinceRelative":"Last year","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Translation (1 year)","anchorLink":"https://www.workana.com/en/hire/translation-1","isCertified":false,"title":"Translation - Freelancers"},{"anchorText":"Data Entry (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Customer Service (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Subtitling (1 year)","anchorLink":"https://www.workana.com/en/hire/subtitling","isCertified":false,"title":"Subtitling - Freelancers"},{"anchorText":"Google GSuite (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/google-gsuite","isCertified":false,"title":"Google GSuite - Freelancers"},{"anchorText":"Virtual Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Article Writing (1 year)","anchorLink":"https://www.workana.com/en/hire/article-writing","isCertified":false,"title":"Article Writing - Freelancers"},{"anchorText":"Admin Support (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Financial Analysis (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/financial-analysis","isCertified":false,"title":"Financial Analysis - Freelancers"},{"anchorText":"Records Management (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/records-management","isCertified":false,"title":"Records Management - Freelancers"},{"anchorText":"Microsoft Office365 (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office365","isCertified":false,"title":"Microsoft Office365 - Freelancers"},{"anchorText":"Accounting (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/accounting","isCertified":false,"title":"Accounting - Freelancers"},{"anchorText":"Database (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/database","isCertified":false,"title":"Database - Freelancers"},{"anchorText":"Business Analysis (1 year)","anchorLink":"https://www.workana.com/en/hire/business-analysis","isCertified":false,"title":"Business Analysis - Freelancers"},{"anchorText":"Data Interpretation (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/data-interpretation","isCertified":false,"title":"Data Interpretation - Freelancers"},{"anchorText":"CRM (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"WordPress (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/wordpress","isCertified":false,"title":"WordPress - Freelancers"},{"anchorText":"Content for social networks (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/content-for-social-networks-1","isCertified":false,"title":"Content for social networks - Freelancers"},{"anchorText":"Web Content (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/web-content","isCertified":false,"title":"Web Content - Freelancers"},{"anchorText":"Content Moderation (1 year)","anchorLink":"https://www.workana.com/en/hire/content-moderation","isCertified":false,"title":"Content Moderation - Freelancers"},{"anchorText":"Web design (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/web-design-2","isCertified":false,"title":"Web design - Freelancers"},{"anchorText":"Web Services (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/web-services","isCertified":false,"title":"Web Services - Freelancers"},{"anchorText":"MercadoPago (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/mercadopago","isCertified":false,"title":"MercadoPago - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/159f400caebf2c01ebd90c8190784ce8","profileLogoUrl":"https://cf.workana.com/logos/a37cd668a072aaa64d5d228be3a915d8/zj/IMG_20230526_205454_160_160.jpg","profileName":"César A. 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