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Soy Juliana, una entusiasta del análisis y la organización. Me defino por ser una persona dinámica, manteniéndome firme en mi camino hacia el éxito. Me muevo al ritmo de los desafíos, acostumbrada a navegar por mares de objetivos con la brújula de la alta exigencia.
En mi arsenal de habilidades, cuento con una sólida experiencia en la gestión de procesos, donde he tejido mapas de procedimientos con herramientas como Bizagi y [Draw.io](http://Draw.io), transformando la complejidad en claridad.
Soy una artista de las presentaciones, creando piezas visuales que comunican con claridad y creatividad usando Power Point y Canva. Mi pasión por el detalle y el diseño se refleja en cada slide, cada gráfico, cada historia contada.
Pero donde realmente brilla mi estrella es en el universo del Análisis de Datos. He afinado mi visión y habilidades en este campo con Power BI, iluminando insights con el poder de los datos.
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Si buscas a alguien que combine análisis, creatividad y determinación para alcanzar y superar objetivos, has llegado al perfil correcto.
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✅ Con un carisma que cautiva y una comunicación tan efectiva como auténtica, me distingo por mi integridad, excepcional, gestión del tiempo y una habilidad innata para resolver problemas.
Más que una serie de competencias, mi perfil es una invitación a descubrir cómo puedo llevar tu empresa o emprendimiento más allá de lo nominal o común.
Si buscas elevar tu proyecto con servicios que van más allá de lo convencional, hablemos. Juntos, transformaremos lo cotidiano en extraordinario.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 5.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 23, 2024 19:17","lastActiveLoginRelative":"14 hours ago","registeredSinceRelativeToUser":"March 04, 2024 23:05","registeredSinceRelative":"Last month","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Admin Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Admin Support (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Microsoft Word (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"},{"anchorText":"Technical Writing (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/technical-writing","isCertified":false,"title":"Technical Writing - Freelancers"},{"anchorText":"Microsoft Office (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office","isCertified":false,"title":"Microsoft Office - Freelancers"},{"anchorText":"Community Management (1 year)","anchorLink":"https://www.workana.com/en/hire/community-management-1","isCertified":false,"title":"Community Management - Freelancers"},{"anchorText":"Artificial intelligence (1 year)","anchorLink":"https://www.workana.com/en/hire/artificial-intelligence","isCertified":false,"title":"Artificial intelligence - Freelancers"},{"anchorText":"Time Management (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/time-management","isCertified":false,"title":"Time Management - Freelancers"},{"anchorText":"Accounting (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/accounting","isCertified":false,"title":"Accounting - Freelancers"},{"anchorText":"Virtual Assistant (1 year)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Bookkeeping (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/bookkeeping","isCertified":false,"title":"Bookkeeping - Freelancers"},{"anchorText":"CRM (1 year)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"Customer Service (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/068f7c52b76f2d76fce5553be5403367","profileLogoUrl":"https://cf.workana.com/logos/bf4549ddf2b7b038ab8d661731eff885/by/Ilustracion_sin_titulo_160_160.jpg","profileName":"Angela T. B. R.","hash":"068f7c52b76f2d76fce5553be5403367","roleName":"Customer Service","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Premium Membership","size":"small","position":"","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Colombia","img":"

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Como profesional, me destaco por mi dedicación y compromiso en cada tarea que emprendo. Entiendo la importancia de satisfacer las necesidades de los clientes y superar sus expectativas en cada interacción protegiendo siempre los principios y los objetivos de la empresa.
Mi enfoque centrado en el cliente me ha permitido desarrollar habilidades sólidas en comunicación efectiva, resolución de conflictos y asesoramiento técnico y especializado, buscando la fidelización de las personas con las que conformo una relación comercial.
Mi experiencia previa en roles donde he interactuado directamente con clientes me ha proporcionado una perspectiva valiosa sobre cómo brindar un servicio excepcional. Estoy comprometida en comprender las necesidades individuales de cada cliente y en encontrar soluciones personalizadas que generen una experiencia positiva y duradera.
Además, mi naturaleza empática me permite establecer conexiones genuinas con las personas, lo que facilita la construcción de relaciones sólidas y de confianza. Estoy convencida de que la empatía es fundamental para entender las preocupaciones y necesidades de los clientes, para poder orientarlos de la manera que requieren.
Quiero que sepas que durante mi experiencia laboral he logrado llevar a la realidad toda mi formación teórica profesional, restructurando y diseñando todo lo que se ha vuelto obsoleto en el tema de servicio al cliente y especializándome en diseñar el servicio preciso para que el proceso enaltezca la marca para la que trabajo, no voy detrás de la premisa que el cliente siempre tiene la razón sino de la estrategia de que el cliente esté completamente convencido que somos y seremos su mejor decisión.
Estoy entusiasmada de tener la oportunidad de trabajar contigo en proyectos que demanden estas cualidades y estoy segura de que podemos alcanzar grandes resultados, puesto que mi principal objetivo es tu satisfacción hacia mi servicio.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"CO$ 40,000.00","hourlyWorkedProjects":1,"lastActiveLoginRelativeToUser":"April 23, 2024 19:46","lastActiveLoginRelative":"14 hours ago","registeredSinceRelativeToUser":"February 08, 2017 00:18","registeredSinceRelative":"7 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Customer Service (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Feature Writing (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/feature-writing","isCertified":false,"title":"Feature Writing - Freelancers"},{"anchorText":"Admin Assistant (1 year)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Financial Analysis (1 year)","anchorLink":"https://www.workana.com/en/hire/financial-analysis","isCertified":false,"title":"Financial Analysis - Freelancers"},{"anchorText":"Sales Development Representative (SDR) (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/sales-development-representative-sdr","isCertified":false,"title":"Sales Development Representative (SDR) - Freelancers"},{"anchorText":"Customer Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Business Mathematics (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/business-mathematics","isCertified":false,"title":"Business Mathematics - Freelancers"},{"anchorText":"Virtual Assistant (1 year)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"CRM (1 year)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"Telemarketing (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/telemarketing","isCertified":false,"title":"Telemarketing - Freelancers"},{"anchorText":"Telephone Handling (+10 years)","anchorLink":"https://www.workana.com/en/hire/telephone-handling","isCertified":false,"title":"Telephone Handling - Freelancers"},{"anchorText":"Cold Calling (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/cold-calling","isCertified":false,"title":"Cold Calling - Freelancers"},{"anchorText":"Data Entry (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Skype (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/skype","isCertified":false,"title":"Skype - Freelancers"},{"anchorText":"E-commerce (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/e-commerce-1","isCertified":false,"title":"E-commerce - Freelancers"},{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Microsoft Word (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/5930f3510dedbf219f616fb58ac68f0b","profileLogoUrl":"https://cf.workana.com/logos/d18cd4ee408a98ab8157cc0a789a1463/js/ImagendeWhatsApp20240227alas074706_7c4935f4_160_160.jpg","profileName":"Moni G.","hash":"5930f3510dedbf219f616fb58ac68f0b","roleName":"Data entry specialist","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Premium Membership","size":"small","position":"","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Colombia","img":"

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Creatividad Estratégica: Me encanta pensar de manera interpretativa, espontánea y generar ideas innovadoras que impulsen el crecimiento empresarial y mejoren la eficiencia en los procesos.
Análisis de Datos y Toma de Decisiones: Disfruto de explorar datos para extraer insights significativos que respalden la toma de decisiones informadas y estratégicas en la empresa.
Gestión de Proyectos: Soy experta en planificar y ejecutar proyectos de manera eficiente, garantizando que se alcancen los objetivos dentro del plazo y el presupuesto establecidos.
Habilidades Comunicativas: Tengo una habilidad natural para comunicarme de manera clara, persuasiva y efectiva, tanto verbalmente como por escrito, lo que me permite construir relaciones sólidas con clientes y colegas.
Orientación al Cliente: Me apasiona entender las necesidades del cliente y encontrar soluciones empresariales efectivas que satisfagan sus expectativas y promuevan su lealtad.
Visión Comercial: Poseo una perspectiva estratégica del negocio y una capacidad para identificar oportunidades de crecimiento y desarrollo empresarial, siempre manteniendo un enfoque centrado en los resultados.
Con estas habilidades y experiencias, estoy segura de poder contribuir de manera significativa al éxito y crecimiento de cualquier organización. ¡Espero tener la oportunidad de colaborar contigo","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"CO$ 50,000.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 23, 2024 15:06","lastActiveLoginRelative":"19 hours ago","registeredSinceRelativeToUser":"February 20, 2023 10:45","registeredSinceRelative":"Last year","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Admin Assistant (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Data Entry (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Editing (1 year)","anchorLink":"https://www.workana.com/en/hire/editing","isCertified":false,"title":"Editing - Freelancers"},{"anchorText":"Typescript (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/typescript","isCertified":false,"title":"Typescript - Freelancers"},{"anchorText":"Illustration (1 year)","anchorLink":"https://www.workana.com/en/hire/illustration","isCertified":false,"title":"Illustration - Freelancers"},{"anchorText":"Artificial intelligence (1 year)","anchorLink":"https://www.workana.com/en/hire/artificial-intelligence","isCertified":false,"title":"Artificial intelligence - Freelancers"},{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Microsoft Word (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"},{"anchorText":"SQL Server (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/sql-server","isCertified":false,"title":"SQL Server - Freelancers"},{"anchorText":"Microsoft Office365 (+10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office365","isCertified":false,"title":"Microsoft Office365 - Freelancers"},{"anchorText":"Customer Service (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/dd64586b0a2305fa81f9b424e4df6af6","profileLogoUrl":"https://cf.workana.com/logos/5827e2c87afd5dfff317a75b17568a63/nb/fotosergiopro2_160_160.jpg","profileName":"Sergio","hash":"dd64586b0a2305fa81f9b424e4df6af6","roleName":"Customer Service","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Premium Membership","size":"small","position":"","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Colombia","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=CO"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"Soy un apasionado de las ventas y la atención al cliente, con una trayectoria sólida y exitosa que abarca más de dos décadas. Reconocido por mi profesionalismo impecable y mi compromiso inquebrantable con la excelencia en cada proyecto que emprendo. Mi enfoque en la obtención de resultados y la efectividad me ha permitido implementar estrategias innovadoras que no solo impulsan el crecimiento, sino que también generan un impacto tangible en la rentabilidad de la empresa.
A lo largo de mi carrera, he liderado equipos hacia el éxito con determinación y liderazgo. Mi capacidad para inspirar y motivar a otros ha sido fundamental para alcanzar y superar objetivos tanto individuales como colectivos. Me caracterizo por mi enfoque en la eficiencia, la innovación y la adaptabilidad, siempre listo para enfrentar los desafíos del mercado con determinación y una mentalidad proactiva.
Estoy listo para aportar mi vasta experiencia y habilidades probadas a su equipo, impulsando el rendimiento y elevando los estándares de excelencia en cada paso del camino.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 12.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 23, 2024 15:59","lastActiveLoginRelative":"18 hours ago","registeredSinceRelativeToUser":"March 12, 2024 13:49","registeredSinceRelative":"Last month","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Sales (+10 years)","anchorLink":"https://www.workana.com/en/hire/sales","isCertified":false,"title":"Sales - Freelancers"},{"anchorText":"Customer Support (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Data Entry (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Virtual Assistant (1 year)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Admin Assistant (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Microsoft PowerPoint (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-powerpoint","isCertified":false,"title":"Microsoft PowerPoint - Freelancers"},{"anchorText":"Microsoft Word (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/f91172bafdcf2d79a4ab0086c630711d","profileLogoUrl":"https://cf.workana.com/logos/cc6ad39bb82589679e81c36a976f741a/ur/FotohojadevidaNVR_160_160.png","profileName":"Nubia V. R.","hash":"f91172bafdcf2d79a4ab0086c630711d","roleName":"Asesor Contable👍Soporte Administrativo👍","tagline":null,"isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Premium Membership","size":"small","position":"","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","type":"bronze"}],"country":{"name":"Colombia","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=CO"},"completedProjectsForView":"1","dangerouslyWillBeRenderAsHtml_description":"¡Hola! Soy Nubia Vesga, Contadora Pública especializada en Impuestos. Mi pasión por ofrecer servicios de calidad y soluciones efectivas en el ámbito contable y tributario me impulsa a brindar asesoría personalizada y apoyo integral a mis clientes. Con más de 10 años de experiencia en el sector, estoy aquí para ayudarte a alcanzar tus objetivos financieros y administrativos de manera exitosa. Además de mi experiencia en contabilidad e impuestos, poseo habilidades sólidas en digitalización de datos, análisis de información, atención al detalle, confidencialidad, atención al cliente . Mi dominio de programas como Microsoft Word, Excel y PowerPoint garantiza la precisión y eficiencia en cada tarea. "Mi compromiso es con la Excelencia"","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 7.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 23, 2024 15:38","lastActiveLoginRelative":"18 hours ago","registeredSinceRelativeToUser":"February 26, 2024 12:50","registeredSinceRelative":"Last month","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Accounting (+10 years)","anchorLink":"https://www.workana.com/en/hire/accounting","isCertified":false,"title":"Accounting - Freelancers"},{"anchorText":"Data Entry (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Admin Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Tax Preparation (+10 years)","anchorLink":"https://www.workana.com/en/hire/tax-preparation","isCertified":false,"title":"Tax Preparation - Freelancers"},{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Customer Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Bookkeeping (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/bookkeeping","isCertified":false,"title":"Bookkeeping - Freelancers"},{"anchorText":"Microsoft Word (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/81a4840ce73ec9e7366a7614c52fead6","profileLogoUrl":"https://cf.workana.com/logos/8c400491695d1ce9d6e6770d98d03f68/ez/FOTOCRISTHIANCHACON_160_160.jpg","profileName":"Cristhian F. C. B.","hash":"81a4840ce73ec9e7366a7614c52fead6","roleName":"Profesional en Soporte Administrativo y Finanzas","tagline":"Auxiliar de Oficina y Servicio al Cliente","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":5,"badges":[{"title":"Premium Membership","size":"small","position":"","type":"membership_premium"},{"title":"Completed courses: Expert Freelancer","size":"small","position":"","type":"course_completed"},{"title":"Freelancer gold","size":"small","position":"gold","type":"gold"}],"country":{"name":"Colombia","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=CO"},"completedProjectsForView":"5","dangerouslyWillBeRenderAsHtml_description":"Cristhian Felipe Chacón Bonilla - Freelancer experto en soporte administrativo y servicio al cliente virtual.
¡Hola! Soy Cristhian Felipe Chacón Bonilla, un apasionado profesional en Administración y Dirección de Empresas con una sólida trayectoria en el mundo del servicio al cliente. Con 8 años de experiencia en esta área, he trabajado en una variedad de sectores de la industria y he desarrollado habilidades excepcionales en la atención al cliente virtual.
Experiencia y Habilidades:
Amplia experiencia en servicio al cliente: Mi carrera se ha centrado en proporcionar un servicio excepcional al cliente en diferentes industrias, incluyendo sector Retail y grandes superficies, plataformas de delivery, empresas de servicios financieros, entre muchas otras.
Especialista en atención al cliente virtual: Mi experiencia más reciente se ha enfocado en la atención al cliente virtual, donde he perfeccionado mi capacidad para mantener la satisfacción del cliente a distancia y a través de múltiples canales de comunicación.
Servicios Ofrecidos:
1. Atención al cliente virtual: Puedo proporcionar servicios de atención al cliente eficientes y amigables a través de chat, correo electrónico y sistemas de tickets, asegurando que los clientes reciban respuestas precisas y oportunas.
2. Resolución de problemas: Soy experto en la identificación y resolución de problemas, lo que garantiza que los clientes obtengan soluciones efectivas a sus consultas.
Por qué trabajar conmigo:
1. Compromiso con la excelencia: Siempre busco superar las expectativas de mis clientes y brindar un servicio de la más alta calidad.
2. Comunicación efectiva: Mi habilidad para comunicarme de manera clara y concisa me permite comprender las necesidades de los clientes y brindar respuestas relevantes.
3. Trabajo remoto: Estoy bien versado en la dinámica del trabajo a distancia y soy altamente autónomo y organizado.
Cómo Trabajo:
1. Comienzo cada proyecto con una evaluación profunda de las necesidades del cliente y desarrollo estrategias adaptadas para abordar sus desafíos específicos.
2. Mantengo una comunicación constante con mis clientes a través de los canales de su preferencia para asegurarme de que estén informados y satisfechos con el progreso del proyecto.
¿Listo para comenzar?
Estoy emocionado por la oportunidad de trabajar contigo y aplicar mi experiencia en servicio al cliente virtual para ayudarte a alcanzar tus objetivos. Si estás interesado en mis servicios, no dudes en contactarme para discutir cómo puedo colaborar en tu próximo proyecto..","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"gold","hourlyRate":"USD 7.00","hourlyWorkedProjects":168,"lastActiveLoginRelativeToUser":"April 18, 2024 23:17","lastActiveLoginRelative":"5 days ago","registeredSinceRelativeToUser":"April 06, 2018 17:15","registeredSinceRelative":"6 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Customer Service (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Financial Analysis (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/financial-analysis","isCertified":false,"title":"Financial Analysis - Freelancers"},{"anchorText":"Transcription (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/transcription","isCertified":false,"title":"Transcription - Freelancers"},{"anchorText":"Corporate Strategy (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/corporate-strategy","isCertified":false,"title":"Corporate Strategy - Freelancers"},{"anchorText":"Admin Support (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Microsoft Word (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"},{"anchorText":"Microsoft PowerPoint (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-powerpoint","isCertified":false,"title":"Microsoft PowerPoint - Freelancers"},{"anchorText":"Data Entry (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Virtual Assistant (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Copywriting (1 year)","anchorLink":"https://www.workana.com/en/hire/copywriting","isCertified":false,"title":"Copywriting - Freelancers"},{"anchorText":"Admin Assistant (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Customer Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"CRM (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"},{"anchorText":"Accounting (1 year)","anchorLink":"https://www.workana.com/en/hire/accounting","isCertified":false,"title":"Accounting - Freelancers"},{"anchorText":"Power BI (1 year)","anchorLink":"https://www.workana.com/en/hire/power-bi","isCertified":false,"title":"Power BI - Freelancers"},{"anchorText":"Financial Statements (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/financial-statements","isCertified":false,"title":"Financial Statements - Freelancers"}]}],"pagination":{"total":74,"limit":10,"page":1,"pages":8,"urls":{"base":"https://www.workana.com/en/freelancers/colombia/microsoft-word","template":"https://www.workana.com/en/freelancers/colombia/microsoft-word?page={:page}","next":"https://www.workana.com/en/freelancers/colombia/microsoft-word?page=2","1":"https://www.workana.com/en/freelancers/colombia/microsoft-word?page=1","2":"https://www.workana.com/en/freelancers/colombia/microsoft-word?page=2","3":"https://www.workana.com/en/freelancers/colombia/microsoft-word?page=3"},"offset":0},"g11n":{"addFreelancerToList":"Add to list","verifiedAgency":"Verified agency","completedProjects":"Completed projects","expandText":"View more","collapseText":"View less","hire":"Hire","hourlyRate":"Hourly rate: ","hourlyWorkedProjects":"Hours worked in hourly projects: ","lastActiveLogin":"Last login: ","registeredSince":"Registered since: ","certifiedSkill":"Certified skill","viewMore":"View more","pagination":{"start":"Home","final":"Final","previous":"Previous","next":"Next"}}}

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