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9 years of experience in ecommerce Websites ([mercadolibre.com](http://mercadolibre.com) and others platforms)
8 years of experience in the area of customer service/support, sales and affter-sales support.
4 years of experience in the following areas: quality control, billing, Continus improvement of methods and work procedures, inventory management. Warehouse Logistics Management Indicators.
Main Skills
Online Writing – Copywriting- Photo editing– Social networks
•I´m focus in compelling and create appropriate content for blogs, tweets , Instagram and Facebook posts (mainly) and other social networks
•Persuasive writing, Creation of profiles of social networks and management of the same ones(photo editing, profile creation, posts, community management, upload content, blog article redaction, etc) .
• I have experience as a writer, including copywriting, blog redacting, technical writing, sell sheets, products desciption, email marketing and email communications.
•I have created ecommerce pages, promotional e-mails, online catalogs, etc
Engineering assistance /Industrial Engineering support (administrative and operational)
related to: Manufacturing Processes, Quality Control, Industrial Safety Analysis, Kaizen Methodologies, engineering methods, preparation of manuals of procedures and others.
Ecommerce
•Design and Photo Editing
•upload pictures and data to website
•catalogs creation and management
•Customer service
•receipt of orders and follow up to orders payment processing (banking and credit card
plataform)
•Staff supervicion.
•Creation of web templates, product description,sales sheets (persuasive writing)
Administrative support - Customer Service – Customer Support
•Customer Support.
•Billing and budgeting management
•Sales Team Support .After sales support.
•agenda organization (Creation of tasks lists, appointments and meetings to perform, others, training cordination, others)
•Power point Presentations and other kind of presentations.
•Corporate letters and technical reports
Documents Proccesing – Transcription – Data Management
•Email management
•Documents Conversion (Word or Excel to PDF/ JPG/ other formats and viceversa).-Documents Translation ( English – Spanish / Spanish – English)
•Web Research. (Strategic information for your business, Research your competition, Search for prospects, Search for information on sectors of your interest, and any kind tecnichal investigation).
•Data Entry (Load information into database and tables, Web data, Create contact lists, Fill out Web Forms, and others). Data extraction
I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I am a freelancer and we can schedule the work hours , according to your needs and requeriments.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 9.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"December 12, 2022 11:27","lastActiveLoginRelative":"3 years ago","registeredSinceRelativeToUser":"November 17, 2016 16:21","registeredSinceRelative":"9 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Virtual Assistant (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Social Networking (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/social-networking","isCertified":false,"title":"Social Networking - Freelancers"},{"anchorText":"Video Editing (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/video-editing","isCertified":false,"title":"Video Editing - Freelancers"},{"anchorText":"Adobe After Effects (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/adobe-after-effects","isCertified":false,"title":"Adobe After Effects - Freelancers"},{"anchorText":"Adobe Premiere (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/adobe-premiere","isCertified":false,"title":"Adobe Premiere - Freelancers"},{"anchorText":"Instagram Ads (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/instagram-ads","isCertified":false,"title":"Instagram Ads - Freelancers"},{"anchorText":"Community Management (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/community-management-1","isCertified":false,"title":"Community Management - Freelancers"},{"anchorText":"E-mail marketing (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/e-mail-marketing-1","isCertified":false,"title":"E-mail marketing - Freelancers"},{"anchorText":"Web design (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/web-design-2","isCertified":false,"title":"Web design - Freelancers"},{"anchorText":"WordPress (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/wordpress","isCertified":false,"title":"WordPress - Freelancers"},{"anchorText":"Adobe Illustrator (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/adobe-illustrator","isCertified":false,"title":"Adobe Illustrator - Freelancers"},{"anchorText":"English Translation (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/english-translation","isCertified":false,"title":"English Translation - Freelancers"},{"anchorText":"Animation (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/animation","isCertified":false,"title":"Animation - Freelancers"},{"anchorText":"YouTube (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/youtube","isCertified":false,"title":"YouTube - Freelancers"},{"anchorText":"Facebook Ads (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/facebook-ads","isCertified":false,"title":"Facebook Ads - Freelancers"},{"anchorText":"Adobe Photoshop (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/adobe-photoshop","isCertified":false,"title":"Adobe Photoshop - Freelancers"},{"anchorText":"Linux (1 year)","anchorLink":"https://www.workana.com/en/hire/linux","isCertified":false,"title":"Linux - Freelancers"},{"anchorText":"Microsoft Excel (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Admin Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Customer Service (+10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Admin Assistant (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/4aede02dfb6bceed8406f25d57360dba","profileLogoUrl":"https://cf.workana.com/logos/59/d65fc0b98111e6919531d12acaa7d7/para-workana.png","profileName":"Laureano B.","hash":"4aede02dfb6bceed8406f25d57360dba","roleName":null,"tagline":"Adwords & SEM - SEO - Community Manager","isVerifiedAgency":false,"rating":4.9400000000000004,"ratingLabel":"4.94 of 5.00","completedProjects":18,"badges":[{"title":"Freelancer bronze","size":"small","position":"bronze","profile":"","type":"bronze"}],"country":{"name":"Panama","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=PA"},"completedProjectsForView":"18","dangerouslyWillBeRenderAsHtml_description":"¿Quieres que tu Sitio Web este en los primeros puestos en los motores de búsqueda?
Por suerte nos encontraste!
Nos desempeñamos como Adwords Account Manager, SEM - SEO y Community Manager. Posicionando tu producto en el lugar mas óptimo para que de sus frutos y aumente tus ventas! Haciendo que tus inversiones rindan al máximo y logren verdaderos resultados.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 15.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"September 05, 2020 05:29","lastActiveLoginRelative":"5 years ago","registeredSinceRelativeToUser":"July 08, 2016 16:27","registeredSinceRelative":"9 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Advertising on Google, Facebook","anchorLink":"https://www.workana.com/en/hire/advertising-on-google-facebook-1","isCertified":false,"title":"Advertising on Google, Facebook - Freelancers"},{"anchorText":"Community Management","anchorLink":"https://www.workana.com/en/hire/community-management-1","isCertified":false,"title":"Community Management - Freelancers"},{"anchorText":"SEO","anchorLink":"https://www.workana.com/en/hire/seo-1","isCertified":false,"title":"SEO - Freelancers"},{"anchorText":"Google AdWords","anchorLink":"https://www.workana.com/en/hire/google-adwords","isCertified":false,"title":"Google AdWords - Freelancers"},{"anchorText":"Freelance Marketing","anchorLink":"https://www.workana.com/en/hire/freelance-marketing","isCertified":false,"title":"Freelance Marketing - Freelancers"},{"anchorText":"Web design","anchorLink":"https://www.workana.com/en/hire/web-design-2","isCertified":false,"title":"Web design - Freelancers"},{"anchorText":"Google AdSense","anchorLink":"https://www.workana.com/en/hire/google-adsense","isCertified":false,"title":"Google AdSense - Freelancers"},{"anchorText":"Social Media Optimization","anchorLink":"https://www.workana.com/en/hire/social-media-optimization","isCertified":false,"title":"Social Media Optimization - Freelancers"},{"anchorText":"Social Media Marketing","anchorLink":"https://www.workana.com/en/hire/social-media-marketing","isCertified":false,"title":"Social Media Marketing - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/3a967d7618500fcc4c7385a9c9934d28","profileLogoUrl":"https://cf.workana.com/logos/2ce78e21cf27ac0ae6ff766b26ac122d/og/WhatsAppImage20250320at12246PM_160_160.jpeg","profileName":"Andres L. C.","hash":"3a967d7618500fcc4c7385a9c9934d28","roleName":"Web designer","tagline":"Especialista en marketing digital y e-commerce","isVerifiedAgency":false,"rating":4.9400000000000004,"ratingLabel":"4.94 of 5.00","completedProjects":16,"badges":[{"title":"Completed courses: Expert Freelancer","size":"small","position":"","profile":"worker","type":"course_completed"},{"title":"Freelancer bronze","size":"small","position":"bronze","profile":"","type":"bronze"}],"country":{"name":"Panama","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=PA"},"completedProjectsForView":"16","dangerouslyWillBeRenderAsHtml_description":"? Diseñador Gráfico y Desarrollador Web | Experto en Pauta Digital ?
¡Hola! Soy Andres La Cruz, un apasionado Diseñador Gráfico y Desarrollador Web con un enfoque especializado en la creación de estrategias de pauta digital en Instagram, Facebook y TikTok. Con una mezcla perfecta de creatividad y análisis, transformo ideas en realidades visuales impactantes y campañas publicitarias irresistibles.
? ¿Qué hago?
Diseño gráfico atractivo que captura la esencia de tu marca.
Desarrollo de sitios web funcionales y estéticamente agradables.
Creación y gestión de campañas de publicidad digital en Instagram, Facebook y TikTok.
? Mi Propuesta de Valor:
Combino mi habilidad para diseñar y desarrollar con un profundo conocimiento en publicidad digital para ayudarte a alcanzar tus objetivos de marketing y ventas. Desde la conceptualización hasta la implementación, aseguro que cada detalle esté optimizado para maximizar tu retorno de inversión.
? Herramientas y Tecnologías:
Adobe Creative Suite (Photoshop, Illustrator)
HTML, CSS, wordpress
Plataformas de publicidad: Facebook Ads, Instagram Ads, TikTok Ads
Google Analytics y otras herramientas de medición de rendimiento
? Resultados que Hablan:
Aumento del engagement en redes sociales
Incremento significativo en conversiones y ventas
Optimización de la presencia digital y mejora del reconocimiento de marca.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 10.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"December 25, 2025 13:26","lastActiveLoginRelative":"3 days ago","registeredSinceRelativeToUser":"September 24, 2013 17:04","registeredSinceRelative":"12 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"WordPress","anchorLink":"https://www.workana.com/en/hire/wordpress","isCertified":false,"title":"WordPress - Freelancers"},{"anchorText":"Corporate Image","anchorLink":"https://www.workana.com/en/hire/corporate-image-1","isCertified":false,"title":"Corporate Image - Freelancers"},{"anchorText":"Web design","anchorLink":"https://www.workana.com/en/hire/web-design-2","isCertified":false,"title":"Web design - Freelancers"},{"anchorText":"Community Management","anchorLink":"https://www.workana.com/en/hire/community-management-1","isCertified":false,"title":"Community Management - Freelancers"},{"anchorText":"JavaScript","anchorLink":"https://www.workana.com/en/hire/javascript","isCertified":false,"title":"JavaScript - Freelancers"},{"anchorText":"Graphic Design","anchorLink":"https://www.workana.com/en/hire/graphic-design","isCertified":false,"title":"Graphic Design - Freelancers"},{"anchorText":"Marketing","anchorLink":"https://www.workana.com/en/hire/marketing","isCertified":false,"title":"Marketing - Freelancers"},{"anchorText":"HTML5","anchorLink":"https://www.workana.com/en/hire/html5","isCertified":false,"title":"HTML5 - Freelancers"},{"anchorText":"CSS3","anchorLink":"https://www.workana.com/en/hire/css3","isCertified":false,"title":"CSS3 - Freelancers"},{"anchorText":"Internet Marketing","anchorLink":"https://www.workana.com/en/hire/internet-marketing","isCertified":false,"title":"Internet Marketing - Freelancers"},{"anchorText":"SEO","anchorLink":"https://www.workana.com/en/hire/seo-1","isCertified":false,"title":"SEO - Freelancers"}]}],"pagination":{"total":12,"limit":10,"page":1,"pages":2,"urls":{"base":"https://www.workana.com/en/freelancers/panama/community-management","template":"https://www.workana.com/en/freelancers/panama/community-management?page={:page}","next":"https://www.workana.com/en/freelancers/panama/community-management?page=2","1":"https://www.workana.com/en/freelancers/panama/community-management?page=1","2":"https://www.workana.com/en/freelancers/panama/community-management?page=2"},"offset":0,"nextPage":2},"g11n":{"addFreelancerToList":"Add to list","verifiedAgency":"Verified agency","completedProjects":"Completed projects","expandText":"View more","collapseText":"View less","hire":"Hire","hourlyRate":"Hourly rate: ","hourlyWorkedProjects":"Hours worked in hourly projects: ","lastActiveLogin":"Last login: ","registeredSince":"Registered since: ","certifiedSkill":"Certified skill","viewMore":"View more","pagination":{"start":"Home","final":"Final","previous":"Previous","next":"Next"}}}

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