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Nos especializamos en atención al cliente, tareas de oficina, revisión de documentos legales, investigaciones de mercado y soporte técnico para nuestros clientes. Además, somos un equipo con altos estándares de calidad, orientados 100% a los cumplimientos de los objetivos de nuestros clientes, darle máxima prioridad a la excelencia de cada trabajo y metódicos en cada tarea ejecutada.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"bronze","hourlyRate":"USD 7.00","hourlyWorkedProjects":15,"lastActiveLoginRelativeToUser":"April 24, 2024 20:36","lastActiveLoginRelative":"9 hours ago","registeredSinceRelativeToUser":"February 05, 2023 10:27","registeredSinceRelative":"Last year","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Virtual Assistant (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Customer Service (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"General Office (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/general-office","isCertified":false,"title":"General Office - Freelancers"},{"anchorText":"Research (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/research","isCertified":false,"title":"Research - Freelancers"},{"anchorText":"Admin Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Technical Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/technical-support","isCertified":false,"title":"Technical Support - Freelancers"},{"anchorText":"Data Entry (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"CRM (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/crm","isCertified":false,"title":"CRM - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/c9f512393a2a607f623a10a550fa2d3a","profileLogoUrl":"https://cf.workana.com/logos/262ad0ec2ed7cccd9d5c0a3d8b01e9a8/xe/11_160_160.jpg","profileName":"Stephany A.","hash":"c9f512393a2a607f623a10a550fa2d3a","roleName":"Virtual assistant","tagline":"Soporte IT ( 5 años de experiencia en el área)","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":7,"badges":[{"title":"Freelancer gold","size":"small","position":"gold","type":"gold"}],"country":{"name":"Venezuela","img":"

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Specialist in IT technological support and virtual assistance, extensive experience of more than 10 years in the technological area and administrative tasks, I have developed skills that have allowed me to provide support and offer alternatives and solutions to problems and needs of clients and users who request my services. professionals.
I am a Venezuelan Spanish-speaker, technician and university professional graduated from educational institutes with a long history in my country. During the performance of my work, I have worked hard to develop skills that have allowed me to fully fulfill my acquired work and professional commitments.
As a Computer Engineer and technician in external plant telecommunications systems, I have managed to obtain experience of more than 10 years supported by continuous learning by performing my work in different roles as a technology support analyst and thanks to this, I have acquired qualities and skills in the area of IT Technological Support and customer service providing my professional support to clients and users in person and remotely, in their needs in terms of troubleshooting Windows and GNU/Linux Operating Systems, installation, configuration and maintenance of applications, networks and telephony, among others.
Much of my experience has been obtained by working in very important companies and organizations in my country, such as the MINISTRY OF ELECTRICAL ENERGY ([www.mppee.gob.ve)](http://www.mppee.gob.ve)) and for the NATIONAL ELECTRICAL CORPORATION ([www.corpoelec.gob.ve).](http://www.corpoelec.gob.ve).)
One of the most relevant lessons learned during my career has been that both parties involved should benefit in transactions and labor agreements. My goal and objective is to establish an excellent labor agreement where the employer covers their needs, relying on my knowledge and technological skills.
Below, I mention some of the software and applications that I rely on to fulfill my work commitments:
• Microsoft Windows
• GNU/Linux
• Microsoft Office (Excel, Word, PowerPoint)
• Open Office
• Google Chrome
• Mozilla Firefox
• Canva
• Out Look
• Thunderbird
• WebMail
• AnyDesk
• Team Viewer
• Escritorio Remoto
• Acronis True Image
• VirtualBox
Spanish
Especialista en Soporte tecnológico TI y asistencia virtual, amplia experiencia de más de 10 años en el área tecnológica y labores administrativas, he desarrollado habilidades que me han permitido brindar apoyo y ofrecer alternativas y soluciones a inconvenientes y necesidades de clientes y usuarios que solicitan mis servicios profesionales.
Soy un hispanohablante venezolano, técnico y profesional universitario egresado de institutos educativos de gran trayectoria en mi país, durante el desempeño de mis labores me esmerado en desarrollar habilidades que me han permitido cumplir a cabalidad con compromisos laborales y profesionales adquiridos.
Como Ingeniero en Computación y técnico en sistemas de telecomunicaciones planta externa, he logrado obtener experiencia de más de 10 años apoyada en un aprendizaje continuo al ejercer mis labores en distintos roles como analista de soporte tecnológico y gracias a esto, he adquirió cualidades y destrezas en el área de Soporte Tecnológico TI y atención al cliente brindando mi apoyo profesional a clientes y usuarios de forma presencial y remota, en sus necesidades en cuanto a solución de fallas en Sistemas Operativos Windows y GNU/Linux, instalación, configuración y mantenimiento de aplicaciones, redes y telefonía, entre otras.
Gran parte de mi experiencia la he obtenido trabajando en compañías y organizaciones muy importantes en mi país, como el MINISTERIO DE ENERGÍA ELÉCTRIA ([www.mppee.gob.ve)](http://www.mppee.gob.ve)) y para la CORPORACIÓN ELECTRICA NACIONAL ([www.corpoelec.gob.ve).](http://www.corpoelec.gob.ve).)
Uno de los aprendizajes de mayor relevancia durante mi trayectoria, ha sido que en las transacciones y acuerdos laborales se deben beneficiar las dos 2 partes involucradas, mi meta y objetivo es establecer un excelente acuerdo laboral donde el empleador cubre sus necesidades apoyándose en mis conocimientos y destrezas tecnológicas.
A continuación, menciono algunos de los software y aplicaciones en las que me apoyo para cumplir con mis compromisos laborales:
• Microsoft Windows
• GNU/Linux
• Microsoft Office (Excel, Word, PowerPoint)
• Open Office
• Google Chrome
• Mozilla Firefox
• Canva
• Out Look
• Thunderbird
• WebMail
• AnyDesk
• Team Viewer
• Escritorio Remoto
• Acronis True Image
• VirtualBox","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 5.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"November 19, 2023 22:47","lastActiveLoginRelative":"5 months ago","registeredSinceRelativeToUser":"April 07, 2018 01:06","registeredSinceRelative":"6 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Technical Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/technical-support","isCertified":false,"title":"Technical Support - Freelancers"},{"anchorText":"Customer Support (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Data Entry (1 year)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Virtual Assistant (1 year)","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Microsoft Office (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-office","isCertified":false,"title":"Microsoft Office - Freelancers"},{"anchorText":"Linux (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/linux","isCertified":false,"title":"Linux - Freelancers"},{"anchorText":"Canva (1 year)","anchorLink":"https://www.workana.com/en/hire/canva","isCertified":false,"title":"Canva - Freelancers"},{"anchorText":"Spanish (+10 years)","anchorLink":"https://www.workana.com/en/hire/spanish","isCertified":false,"title":"Spanish - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/f83de9c576ecafa612903ae9980ba044","profileLogoUrl":"https://cf.workana.com/logos/96b2b14b109b70a942e833eb8d3a4f94/nj/me_160_160.jpg","profileName":"Manuel A.","hash":"f83de9c576ecafa612903ae9980ba044","roleName":"Content Writer","tagline":null,"isVerifiedAgency":false,"rating":4.8600000000000003,"ratingLabel":"4.86 of 5.00","completedProjects":6,"badges":[{"title":"Freelancer silver","size":"small","position":"silver","type":"silver"}],"country":{"name":"Venezuela","img":"

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I have experience in Customer Services using Apps like Intercom(Live-chat) and Discord mostly.
Thank you in advance for your attention!
Best regards.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 5.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"October 29, 2022 10:53","lastActiveLoginRelative":"Last year","registeredSinceRelativeToUser":"April 21, 2022 15:00","registeredSinceRelative":"2 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Technical Support (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/technical-support","isCertified":false,"title":"Technical Support - Freelancers"},{"anchorText":"Customer Service (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Customer Support (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/customer-support-1","isCertified":false,"title":"Customer Support - Freelancers"},{"anchorText":"Microsoft Excel (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Data Entry (1 year)","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/e961d04e05f08403404fbce10bcb4a67","profileLogoUrl":"https://cf.workana.com/logos/5e/9a83d0410c4c488380d890c48ff8ba/330740.jpg","profileName":"W. R. M. B.","hash":"e961d04e05f08403404fbce10bcb4a67","roleName":null,"tagline":"Tu necesidad, tiene solución!","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":1,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","type":"iron"}],"country":{"name":"Venezuela","img":"

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Si quieres hablamos ahora mismo para poner en marcha el proyecto.
¡Estamos en contacto!","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 10.00","hourlyWorkedProjects":325,"lastActiveLoginRelativeToUser":"December 23, 2022 20:24","lastActiveLoginRelative":"Last year","registeredSinceRelativeToUser":"May 30, 2016 18:01","registeredSinceRelative":"7 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"WordPress (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/wordpress","isCertified":false,"title":"WordPress - Freelancers"},{"anchorText":"Linux (+10 years)","anchorLink":"https://www.workana.com/en/hire/linux","isCertified":false,"title":"Linux - Freelancers"},{"anchorText":"WooCommerce (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/woocommerce","isCertified":false,"title":"WooCommerce - Freelancers"},{"anchorText":"PHP (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/php","isCertified":false,"title":"PHP - Freelancers"},{"anchorText":"Web Development (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/web-development-1","isCertified":false,"title":"Web Development - Freelancers"},{"anchorText":"Windows (+10 years)","anchorLink":"https://www.workana.com/en/hire/windows","isCertified":false,"title":"Windows - Freelancers"},{"anchorText":"Shopify (1 year)","anchorLink":"https://www.workana.com/en/hire/shopify","isCertified":false,"title":"Shopify - Freelancers"},{"anchorText":"Helpdesk (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/helpdesk","isCertified":false,"title":"Helpdesk - Freelancers"},{"anchorText":"SEO (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/seo-1","isCertified":false,"title":"SEO - Freelancers"},{"anchorText":"Technical Support (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/technical-support","isCertified":false,"title":"Technical Support - Freelancers"},{"anchorText":"Responsive Web Design (1 to 3 years)","anchorLink":"https://www.workana.com/en/hire/responsive-web-design","isCertified":false,"title":"Responsive Web Design - Freelancers"},{"anchorText":"Network Administrator (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/network-administrator","isCertified":false,"title":"Network Administrator - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/2ac3d3dc1667678029670ff11ffd0d79","profileLogoUrl":"https://cf.workana.com/logos/73/56db90fcf5465f8a6045adcf9da25c/descarga.jpg","profileName":"A. H. A.","hash":"2ac3d3dc1667678029670ff11ffd0d79","roleName":null,"tagline":"Consultor Técnico de Sistema e Información","isVerifiedAgency":false,"rating":0,"ratingLabel":"No ratings yet","completedProjects":0,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","type":"iron"}],"country":{"name":"Venezuela","img":"

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