Develop an Ai Solution for Automated Facebook Reply Management

We are seeking an experienced ai/ml developer to create an automated system for managing replies on our facebook pages. The primary goal is to enhance customer engagement and streamline communication by leveraging artificial intelligence to understand incoming messages and generate relevant, timely responses. The solution should integrate with Facebook's api to monitor comments and messages, apply natural language processing (nlp) to interpret user intent, and utilize machine learning models to formulate appropriate replies. The system should be capable of learning from interactions and improving its response accuracy over time. Key functionalities include: automated response generation for common queries, sentiment analysis, and the ability to escalate complex issues to human agents. We are looking for a robust and scalable solution.