We are seeking an experienced developer for a project focused on process integration and automation to create a WhatsApp chatbot. The primary goal is to develop a bot capable of automatically answering client questions, enhancing our customer support
efficiency.Key functionalities required for the chatbot include: Easy and intuitive update mechanism for new questions and answers. Ability to provide multiple predefined responses based on keyword recognition. Seamless handover functionality to a human agent when direct intervention is
necessary.We would appreciate proposals that address the following technical considerations: The proposed method for Whatsapp api integration (official api or alternative solutions). Hosting options: whether the solution can be hosted on our existing servers or if the freelancer provides hosting. Provision of comprehensive documentation or a user-friendly control panel for managing the Q&A
database.This project has the potential for future similar engagements if successful. We are looking for a skilled professional who can deliver a robust and scalable solution.
Delivery term: Not specified