Personal Injury Case Manager (Remote, Full-time)

Compensation: USD 1,500 per month (full-time). Remote, Monday to Friday.

About the Role
We are looking for a detail-obsessed Personal Injury Case Manager to own the day-to-day handling of client files from intake through settlement. You will keep every case moving: building and organizing files, chasing records, tracking medical treatment and deductions, and making sure nothing slips through. This is a hands-on role in a fast-moving us practice that uses ai tools across the business to cut admin time. You will also help with social media posting and management.

What You'll Do
Case Management
- Manage a caseload of personal injury cases from open to close, keeping each one on schedule
- Serve as the primary point of contact for clients, adjusters, and providers
- Track deadlines, treatment status, and case milestones, and flag anything at risk
- Coordinate with attorneys on case strategy, settlement demand prep, and file reviews

File Building & Organization
- Build, assemble, and maintain complete case files: medical records, bills, police reports, correspondence, and supporting documentation
- Keep every file complete, correctly named, and audit-ready
- Review, index, and file incoming records and correspondence accurately

Medical Records & Deductions
- Request, follow up on, and review medical records and billing
- Maintain accurate medical specials and deduction logs, reconciling bills, liens, and provider balances
- Summarize medical notes and treatment history into clear timelines for attorney review
- Verify final deduction figures and documentation before settlement distribution

Social Media
- Post and manage content across our social channels
- Keep a simple posting calendar and a consistent, professional voice
- Coordinate with the team on content ideas, client-safe messaging, and compliance

What We're Looking For
- 1+ year of experience in personal injury case management (required)
- Experience building and managing case files from intake through settlement
- Working knowledge of medical records, medical billing, deductions, and lien resolution
- Strong written English; able to turn messy medical notes into a clear summary
- Highly organized, deadline-driven, comfortable juggling multiple files
- Confident with technology and open to using AI tools daily
- Willing to handle social media posting and account management
- Discretion and sound judgment with sensitive client and medical information

Schedule and Setup
- Full-time, Monday to Friday, consistent schedule
- 100% remote
- Must have your own computer and reliable internet

To apply, send your CV in English.