Whatsapp Auto-Reply Chatbot Development for Restaurant Business Optimization

We are seeking a skilled freelancer to develop a WhatsApp auto-reply chatbot designed to streamline and enhance our restaurant's operations. The primary goal is to automate customer interactions, improve efficiency, and provide a seamless experience for our patrons.

Key functionalities of the chatbot should include:

1.  Automated responses to frequently asked questions (FAQs) regarding menu items, opening hours, location, and special offers.
2.  Order placement and modification capabilities, allowing customers to browse the menu, select items, and confirm their orders directly through WhatsApp.
3.  Reservation management, enabling customers to check table availability and book reservations.
4.  Integration with existing restaurant systems (e.g., Pos, crm) for real-time updates on orders and reservations.
5.  Ability to handle multiple concurrent conversations efficiently.
6.  User-friendly interface for customers and an administrative panel for easy content updates and monitoring.

The ideal candidate will have experience with WhatsApp Business API integration, chatbot development frameworks, and database management. A strong understanding of restaurant operations and customer service automation is a plus. The solution should be robust, scalable, and easy to maintain.