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Atualmente, atuando como Analista de Qualidade, em empresa de desenvolvimento de Software, com foco em garantir excelência e inovação em processos e produtos.
Profundo entendimento dos desafios técnicos através de experiência prévia em suporte técnico e atendimento ao cliente.
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Pós-graduação em Análises Clínicas e Hematologia
MBA em Gestão Empresarial e Gestão Estratégica de Negócios

Experiência abrangente em:
- Gestão laboratorial, controle de qualidade e administração de unidades de atendimento em um grande laboratório.
- Atendimento ao público com foco em humanização.
- Administração de grandes equipes e disciplina orçamentária, incluindo orçamento, controle de caixa e margem de contribuição.
- Elaboração de relatórios gerenciais, controle de budget, planejamento orçamentário anual.
- Expertise em faturamento, rotina de planos de saúde, glosas e tabelas.

Experiência Atual em Desenvolvimento de Software:
Analista de Qualidade em empresa de desenvolvimento de software, focado em garantir excelência e inovação em processos.
Alinhamento de competências com os valores e objetivos organizacionais para contribuir com o crescimento contínuo da empresa.
Aplicação de habilidades em Jira e análise de qualidade para melhorar serviços e produtos oferecidos aos clientes.
Profundo entendimento dos desafios técnicos através de experiência prévia em suporte técnico.
Garantia de satisfação dos clientes e sucesso dos projetos através de uma abordagem eficiente e orientada para resultados.","rawText":"Graduação em Biomedicina Pós-graduação em Análises Clínicas e Hematologia MBA em Gestão Empresarial e Gestão Estratégica de Negócios Experiência abrangente em: - Gestão laboratorial, controle de qualidade e administração de unidades de atendimento em um grande laboratório. - Atendimento ao público com foco em humanização. - Administração de grandes equipes e disciplina orçamentária, incluindo orçamento, controle de caixa e margem de contribuição. - Elaboração de relatórios gerenciais, controle de budget, planejamento orçamentário anual. - Expertise em faturamento, rotina de planos de saúde, glosas e tabelas. Experiência Atual em Desenvolvimento de Software: Analista de Qualidade em empresa de desenvolvimento de software, focado em garantir excelência e inovação em processos. Alinhamento de competências com os valores e objetivos organizacionais para contribuir com o crescimento contínuo da empresa. Aplicação de habilidades em Jira e análise de qualidade para melhorar serviços e produtos oferecidos aos clientes. Profundo entendimento dos desafios técnicos através de experiência prévia em suporte técnico. Garantia de satisfação dos clientes e sucesso dos projetos através de uma abordagem eficiente e orientada para resultados.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/30c740be28b6304583807c8ca905094b/profile/history","g11n":{"edit":"Edit","save":"Save","cancel":"Cancel","warning":"Warning: Don't share contact information or you may be blocked.","expandText":"View more","collapseText":"View less","placeholder":"Describe your work on previous projects, your role, and your contributions for each milestone of your professional career. Tell us how your work has brought value to the projects you have collaborated on in the past. Choose the most relevant aspects for each position, what you learned and achieved, and anything else that will help in understanding your career path."},"validation":{"required":true,"min":20,"max":50000}}},"profileCompleteness":{"show":false},"newProfileCard":{"canEditCompany":false,"canAddFavorite":false,"addFreelancersDropdownTitle":"Add to list","isHero":false,"isVerifiedAgency":false,"companyVisibleName":"Adriana O. M.","companyId":9155010,"companyHash":"30c740be28b6304583807c8ca905094b","ratingData":{"rating":5,"hasRating":true,"width":"width: 100.00%","noRatings":"No ratings yet","average":5,"ratingText":"5 of 5.00"},"profileVisibilityEditInitials":{"isChecked":true,"actionUrl":"https://www.workana.com/companies/profile/edit/visibility","g11n":{"toggleLabel":"Public Profile"}},"agencyEditInitials":{"isChecked":false,"actionUrl":"https://www.workana.com/companies/profile/edit/is_agency","g11n":{"toggleLabel":"Agency Profile"}},"phone":{"text":"Phone number: ","canEditPhone":false,"hasPhone":true,"number":null},"countryData":{"country":"BR","name":"Brazil","class":"flag flag-br","url":"https://www.workana.com/freelancers/brazil?ref=freelancer_view","blankGif":"https://cf.wkncdn.com/static/assets/build/img/blank.4f4e80a62.gif"},"hourlyRate":{"text":"Hourly rate:","rate":"R$ 20.00","isSet":true,"currency":"BRL","amount":"20.00"},"mainSkill":{"isSet":true,"text":"Freelancer expert in Admin Support"},"public":true,"clarificationText":"Allowed formats:
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