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En este momento me encuentro en el último año de la carrera de Licenciado en Artes Plástica y Visuales. Me apasiona todo lo relacionado a las Artes Plásticas, la moda y la estética en general lo que me llevó a formarme también en Asesoría de Imagen, Visual Merchandising y escaparatismo, e Ilustración de Moda.
Disfruto mucho la lectura sobre temas variados y cultura en general, tengo buena redacción y presto mucha atención a los detalles.
Soy una persona muy responsable, puntual y exigente con todas las tareas que me propongo realizar. Me gusta comprometerme con todo lo que hago y poner lo mejor de mí para obtener los mejores resultados.
He tenido la oportunidad de trabajar en varias empresas muy importantes de diferentes rubros en el sector de atención al cliente , ya sea resolviendo reclamos y quejas, y atendiendo consultas o pedidos por varias vías, telefónica, email y personalmente incluyendo también la venta en forma indirecta.
Considero que la calidad en el servicio al cliente es fundamental para lograr relaciones a largo plazo y ese ha sido mi cometido en todos los puestos que me ha tocado ocupar. Me considero capaz de aprender tareas en diferentes áreas y me gusta mucho el trabajo en equipo. He participado en alguna instancia de capacitación relacionado a la inteligencia emocional en el trato con clientes difíciles lo que ha sido de ayuda sobre todo para trabajar en la resolución de reclamos y quejas.
Tengo experiencia en trabajos administrativos en general así como también de programas de facturación o de gestión de reservas como Sabre y Opera.
Si tiene alguna otra consulta sobre mí, estaré a su disposición para responderle.","rawText":"Bienvenido a mi perfil, mi nombre es Maria José Antúnez y soy de Uruguay. En este momento me encuentro en el último año de la carrera de Licenciado en Artes Plástica y Visuales. Me apasiona todo lo relacionado a las Artes Plásticas, la moda y la estética en general lo que me llevó a formarme también en Asesoría de Imagen, Visual Merchandising y escaparatismo, e Ilustración de Moda. Disfruto mucho la lectura sobre temas variados y cultura en general, tengo buena redacción y presto mucha atención a los detalles. Soy una persona muy responsable, puntual y exigente con todas las tareas que me propongo realizar. Me gusta comprometerme con todo lo que hago y poner lo mejor de mí para obtener los mejores resultados. He tenido la oportunidad de trabajar en varias empresas muy importantes de diferentes rubros en el sector de atención al cliente , ya sea resolviendo reclamos y quejas, y atendiendo consultas o pedidos por varias vías, telefónica, email y personalmente incluyendo también la venta en forma indirecta. Considero que la calidad en el servicio al cliente es fundamental para lograr relaciones a largo plazo y ese ha sido mi cometido en todos los puestos que me ha tocado ocupar. Me considero capaz de aprender tareas en diferentes áreas y me gusta mucho el trabajo en equipo. He participado en alguna instancia de capacitación relacionado a la inteligencia emocional en el trato con clientes difíciles lo que ha sido de ayuda sobre todo para trabajar en la resolución de reclamos y quejas. Tengo experiencia en trabajos administrativos en general así como también de programas de facturación o de gestión de reservas como Sabre y Opera. Si tiene alguna otra consulta sobre mí, estaré a su disposición para responderle.","canEdit":false,"editUrl":"https://www.workana.com/freelancer/05642b83d34b0039816d76bd36d0779d/profile/description","g11n":{"edit":"Editar","save":"Guardar","cancel":"Cancelar","warning":"Cuidado: No compartas datos de contacto o podrás ser bloqueado.","expandText":"Ver más detalles","collapseText":"retraer","placeholder":"Sintentiza en pocas palabras aquello que mejor te define como profesional. Muestra al mundo lo que puedes brindar para darle dirección a tu carrera freelance. Ej: Diseñador de imagen y sonido especialista en videos institucionales y retoque fotográfico"},"validation":{"required":true,"min":20}},"history":{"section":"history","title":"Historia laboral","dangerouslyWillBeRenderAsHtml_text":"ALTAVISTA LAB & TREND, Montevideo, Uruguay.
Las tareas que realizaba era atención al cliente vía teléfono, mail, whatsapp y personalmente. Servicio post venta, incluyendo resolución por reclamos de productos defectuosos, reclamos por pedidos, venta directa e indirecta apoyando a los asesores comerciales. Gestión de Inventarios de la mercadería en exposición.
CTC II -CORPORATE TRAVEL CONSULTANTS. Ahí me desempeñé como Agente de emisión de boletos aéreos. Básicamente se trataba de dar soporte logístico para el traslado de Tripulaciones aéreas privadas, realizando reserva de boletos aéreos, transporte terrestre y hospedaje vía Sabre, telefónicamente o por mail en Inglés.
RADISSON MONTEVIDEO - ocupe el cargo de Supervisora del departamento de Ama de llaves, controlando el trabajo del personal, chequeando el estado de habitaciones, y atendiendo los pedidos y las inquietudes de los huéspedes y realizando trabajo administrativo como la elaboración de informes a través del sistema Opera.
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