About this project
it-programming / artificial-intelligence-1
Open
We are seeking an experienced developer or team to create an advanced AI-based chatbot for WhatsApp. This chatbot will serve small businesses by automating customer service interactions. The primary goal is to provide instant, accurate replies to customer inquiries, thereby saving time and significantly improving customer satisfaction.
The chatbot must be capable of:
- Understanding natural language customer questions related to products, pricing, and availability.
- Providing immediate and relevant responses based on predefined knowledge bases and potentially real-time data.
- Integrating seamlessly with the WhatsApp Business API to handle incoming and outgoing messages.
- Storing customer interaction data for analysis and personalized follow-ups.
- Utilizing machine learning capabilities to continuously improve its response accuracy and efficiency over time.
We are looking for a robust, scalable, and intelligent solution that can adapt to various small business needs and contribute to a superior customer experience.
Category IT & Programming
Subcategory Artificial Intelligence
Project size Large
Delivery term: Not specified
Skills needed