Chatbot text and voice

I am looking for an experienced freelance web developer to create a clone of the website SupportFast.ai, including a fully functional landing page and backend system. The project involves replicating the core features of SupportFast.ai while also adding some custom functionalities to enhance the user experience. The ideal candidate should be able to deliver a high-quality, scalable solution within 2-4 months.

Project Overview:

The project aims to develop a customer support platform similar to SupportFast.ai. The key features to be developed include:

AI-Powered Chatbots: Implementing intelligent chatbots that can handle customer queries, automate responses, and escalate issues when necessary.

Multi-Channel Support: The platform must allow customers to interact via various channels, including email, live chat, and social media. Additionally, we need seamless integration with WhatsApp, Telegram, Slack, and Twilio to extend the communication options.

Ticketing System: A comprehensive ticketing system that allows support agents to track, prioritise, and manage customer requests efficiently.

Knowledge Base Integration: A feature that enables businesses to build and integrate a self-service knowledge base for common issues, FAQs, and tutorials.

Analytics and Reporting: Tools for tracking key performance metrics such as response times, resolution times, and customer satisfaction.

Additional Custom Features:

Voice Chat Functionality: Beyond the usual text-based chat, I require the platform to include voice chat capabilities, similar to a phone call, enabling real-time voice communication between support agents and customers.

Multi-Channel: The platform should support integration with WhatsApp, generic websites, Telegram, Messenger, Slack, and Twilio.

Requirements:

Proven experience in developing similar platforms or customer support systems.
Expertise in AI chatbot development and integration.
Familiarity with voice chat technologies and API integrations, particularly with WhatsApp, Telegram, Slack, and Twilio.
Ability to design a user-friendly landing page and intuitive backend system.
Strong knowledge of building scalable, secure, and reliable web applications.
Ability to deliver within a strict timeline (2-4 months).
Additional Information:

I already have a VPS, domain, and the required APIs.
Clear and consistent communication is essential, and progress updates must be shared regularly.
The solution should be fully functional and ready for deployment within the agreed timeframe.
Expected Outcome: A fully operational website clone of SupportFast.ai, featuring all the core functionalities, with the addition of voice chat and multi-platform integrations as described. The platform should be intuitive, efficient, and capable of handling customer support operations across various channels.

Timeline: 2-4 months
Budget: To be discussed, depending on experience and scope of work.

If you are interested and believe you have the skills to deliver this project, please contact me with your portfolio, estimated costs, and proposed timeline.