Customer Service Representative

WE'RE HIRING FOR VIETNAMESE -ENGLISH CSR
*YOUR JOB IS TO SPREAD HAPPINESS AND CREATE WOW MOMENTS TO OUR CUSTOMERS, SPECIFICALLY:
- Emanate our brand and personality in every customer interaction by adopting the strikingly voice and tone
- Deliver wow moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- Translate our product and all customer communications like newsletters, lifecycle emails and more
- Develop expertise on our product and internal software to help our customers efficiently
- Maintain happiness and positivity in every customer and team interaction