Admin Support / Virtual Assistant
Paxful is one of the world’s leading peer-to-peer bitcoin marketplaces and a universal money translator. Powered by people and a secure escrow service, our mission is social justice through financial freedom worldwide. By offering a platform with over 300 payment methods that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services.
Paxful was founded in 2015 and has an established headquarters in Estonia, with additional offices in New York, Hong Kong, and the Philippines. Currently, we have over 130 dedicated employees globally and are steadily growing by the day. We have millions of users, a strong business model, and are completely bootstrapped.
One of our pillars is giving back to the communities we help through initiatives such as #BuiltWithBitcoin. You’ll be joining an international team that seeks to make real, sustainable change in the world.
Paxful teams tend to have:
An open mind: We believe that change and new ideas are exciting, not threatening.
A proactive attitude: We’re willing and ready to roll up our sleeves and take responsibility.
Accountability: As colleagues, we take care of each other and our work.
Self-direction: We figure out solutions on our own and take charge of carrying them out.
An adaptive mindset: We shift our processes, perspectives, and working styles along with the environment.
Passion: We feel driven by being part of the mission.
Sound like a fit?
We are looking for a Virtual Assistant to provide administrative support to our team while working remotely.
As a Virtual Assistant, you will perform various administrative tasks, including data entry, scheduling meetings, ad-hoc translation requests, and logistical and organizational support. For this role, a strong Internet connection is required, along with experience using communication tools like Slack.
Ultimately, you should be able to handle administrative projects and data entry to support the sales team and deliver high-quality work under minimum supervision.
What you'll be doing:
Update records online.
Copy scheduling information from Google Calendar to our CRM.
Enter, clear and analyze sales related data in our CRM and other databases.
Update client and leads records.
Organize and update managers’ meetings and appointments.
Create presentations, as assigned.
Address employees administrative queries.
Provide customer service as first point of contact.
Book travel arrangements for the Business Development/Sales team.
Handle sensitive information in a confidential manner.
What you’ll bring to this role:
Proven admin or assistant experience.
High school diploma or equivalent, bachelor’s degree highly preferred.
Fluent in Spanish (written and oral). Must be able to communicate effectively in English
Proficiency in Microsoft software, Google Drive, Google Calendar and CRM softwares such as Hubspot.
Excellent time management skills and ability to multitask and prioritize work.
Excellent written and communication skills.
Ability to work with tight deadlines under minimum supervision.
Strong organizational and planning skills.
Strong time and self management skills.
Attention to detail.
Ideally, you’ll also have:
Experience or interest in cryptocurrency, blockchain and/or financial technology.
Experience working in a start-up environment.
Basic knowledge of Portuguese.
Category: Admin Support
Subcategory: Virtual Assistant
Project size: Large
Is this a project or a position?: Project
Required availability: Full time