I have my form like this
When I get the email, as you indicated, let's say I choose "A@mail.com|Option C" - Not matter what option I choose, it always shows me the "Option A" text, even though I selected the "Option C", and it should show me the "Option C" text.
Instead it just shows the "Option A" text.
The email works fine, goes to the firstname.lastname@example.org or the email@example.com but does not show me the correct text. It always shows the first item that has the same email, so I don't know what to do?
The support asks me to do this
What you're experiencing is actually normal as standard HTML dropdown options should be unique. In your case, most values are the same, thus you can't differentiate between its choices.
Under such circumstances, you can consider similar steps:
- no longer use the | pipeline approach and remove the email addresses as well.
- Add a hidden field.
- Use a script within "Scripts Called on Form Process" area (while editing a form > Properties > PHP Scripts) that checks the dropdown selections and adds the according email address within your hidden field value (basic scripting knowledge is required).
- Eventually you would use the hidden field placeholder instead to return the email address.
More on RSForm!Pro PHP Scripts areas here:
: Programación y TecnologíaSubcategory
: Programación WebWhat is the scope of the project?
: Small change or bugIs this a project or a position?
: ProjectI currently have
: I have specificationsRequired availability
: As neededExperience in this type of projects
: Yes (I have managed this kind of project before)Roles needed