We're looking for Online Customer Support! (Remote work)


Evaluating bids
Description:
We're looking for experienced Customer Support Representative who can work with us in the long-term. You may work remotely from home, and flexibly switch shift with others if needed.

Job Description:
* Stay online, during your shift and responding promptly to customer inquiries within 5mins
* Communicating with customers through various channels using personal messengers, (Line, Wechat, Viber, WhatsApp, KakaoTalk, Line, Skype, etc.)
* Resolving customer complaints.
* Have a clear understanding of our products, so that you can answer questions.
* Processing orders and requests.
* Communicating and coordinating with suppliers for the management of daily operations.

Requirements:
* Chinese, English competency.
* Ability to remain calm and soothe customers when they are stressed or upset.
* Certificate of clearance issued by the relevant government agency.
* Drivers license (negotiable)
* Savvy with Computers and Mobile devices
* Good people and communication skills
* A strong passion for travel

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

C

Less than USD 10 / hour

Budget

Hours required: 40 hours per week

26

Bids

27

Interested freelancers

Published: Last month

Project duration: 3 - 4 months

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Freelancers who already applied to this project

Robin L.I have a law degree background to support my writings on digital contents for various industries. I also possess design skills for visual contents. I am also a freelance PR and manager for talents. More details

Masud R.Hello, I am very expert for Leads Generation. We can find business leads Like 1. Fast Name and Last Name 2. Job title 3. E-mail address 4 Phone Number 5 Industry type 6 Company size or Employee size and Revenue ... More details