We're looking for Online Customer Support! (Remote work)

Evaluating bids
We're looking for experienced Customer Support Representative who can work with us in the long-term. You may work remotely from home, and flexibly switch shift with others if needed.

Job Description:
* Stay online, during your shift and responding promptly to customer inquiries within 5mins
* Communicating with customers through various channels using personal messengers, (Line, Wechat, Viber, WhatsApp, KakaoTalk, Line, Skype, etc.)
* Resolving customer complaints.
* Have a clear understanding of our products, so that you can answer questions.
* Processing orders and requests.
* Communicating and coordinating with suppliers for the management of daily operations.

* Chinese, English competency.
* Ability to remain calm and soothe customers when they are stressed or upset.
* Certificate of clearance issued by the relevant government agency.
* Drivers license (negotiable)
* Savvy with Computers and Mobile devices
* Good people and communication skills
* A strong passion for travel

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed


Less than USD 10 / hour


Hours required: 40 hours per week




Interested freelancers

Published: Last month

Project duration: 3 - 4 months

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